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Hotel Casa Caracol Bacalar Lagoon

Property class: 3
3-star hotel near Laguna Bacalar Ecological Park

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Photo gallery for Hotel Casa Caracol Bacalar Lagoon

Living area
View from property
Room
Room
Room

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
609 Costera, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪2 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪18 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪6 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Room, 2 Double Beds, Garden View

Room

Comfort Room, 2 Double Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

Room

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

Room

Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

  • Lagoon view
  • 1 bedroom
  • Sleeps 12
  • 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed

About the area

Bacalar

In Bacalar .Within a 10-minute walk of the hotel, you'll find Lake Bacalar and Cenote Negro. Municipal Spa of Bacalar and Cenote Esmeralda are also within 2 miles (3 km).

What's nearby

  • Lake Bacalar - 2 min walk - 0.2 km
  • Municipal Spa of Bacalar - 18 min walk - 1.5 km
  • Fort of San Felipe - 5 min drive - 2.9 km
  • Zócalo - 5 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 6 min drive - 3.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪Navieros Bacalar - ‬17 min walk
  • ‪La Trattoria 46 - ‬3 min drive
  • ‪Albahaca - ‬9 min walk
  • ‪Noru - ‬12 min walk
  • ‪Mr. Taco - ‬3 min drive

About this property

Hotel Casa Caracol Bacalar Lagoon

3-star hotel near Laguna Bacalar Ecological Park
Hotel Casa Caracol Bacalar Lagoon offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bacalar hotel.

  • 9 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
Hotel Casa Caracol Bacalar Lagoon offers 9 air-conditioned accommodations with complimentary bottled water. Beds feature down comforters. 22-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • No elevator

Room amenities

Entertainment

  • 22-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Shower

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa Caracol Bacalar Lagoon

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Caracol Bacalar Lagoon
Hotel Casa Caracol Bacalar Lagoon Hotel
Hotel Casa Caracol Bacalar Lagoon Bacalar
Hotel Casa Caracol Bacalar Lagoon Hotel Bacalar

Frequently asked questions

How close is Hotel Casa Caracol Bacalar Lagoon to the airport?

Hotel Casa Caracol Bacalar Lagoon is 23 mi (35-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Hotel Casa Caracol Bacalar Lagoon have an airport shuttle?

Airport shuttle services are not available at Hotel Casa Caracol Bacalar Lagoon.

Does Hotel Casa Caracol Bacalar Lagoon offer free breakfast?

Hotel Casa Caracol Bacalar Lagoon does not offer free breakfast.

Is there a casino at Hotel Casa Caracol Bacalar Lagoon?

No, there is no casino at this hotel.

What time is check-in at Hotel Casa Caracol Bacalar Lagoon?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Casa Caracol Bacalar Lagoon?

This hotel offers free self parking.

Does Hotel Casa Caracol Bacalar Lagoon have a pool?

Hotel Casa Caracol Bacalar Lagoon does not have a pool.

Does Hotel Casa Caracol Bacalar Lagoon have a spa?

There are no spa services available at this hotel.

How close is Hotel Casa Caracol Bacalar Lagoon to downtown Bacalar?

Hotel Casa Caracol Bacalar Lagoon is 1 mi away from Bacalar.

Hotel Casa Caracol Bacalar Lagoon Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service, amenities
The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que el hotel no existe por ningun lado
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamacas
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es muy agradable para disfrutar con la familia
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.
Stayed 2 nights in Jun 2022