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Maison Otis

3.5 star property
3.5-star hotel perfect for exploring Baie-St-Paul

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Photo gallery for Maison Otis

Signature Suite, 1 King Bed with Sofa bed, Non Smoking
Deluxe Suite, 1 King Bed, Non Smoking
Restaurant
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
23 rue St Jean Baptiste, Baie-St-Paul, QC, G3Z 1M2
  • Place, Sentier des Caps
    ‪2 min walk‬
  • Place, Arena Luc et Marie-Claude
    ‪3 min walk‬
  • Place, Train of Le Massif de Charlevoix
    ‪8 min walk‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(26 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

Comfort Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Suite, 1 Queen Bed, Non Smoking

Design Suite, 1 Queen Bed, Non Smoking

Design Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking

Signature Suite, 1 King Bed with Sofa bed, Non Smoking

Signature Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, 1 King Bed, Non Smoking

Classic Suite, 1 King Bed, Non Smoking

Classic Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Reviews

Maison Otis Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 463 reviews
Rating 8 - Good. 102 out of 463 reviews
Rating 6 - Okay. 19 out of 463 reviews
Rating 4 - Poor. 9 out of 463 reviews
Rating 2 - Terrible. 10 out of 463 reviews

Reviews

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were delightful even if the exterior of the building was a bit "tired". Staff were friendly and we enjoyed our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ginette

Stayed 1 night in Aug 2025

10/10 Excellent

Irina

Stayed 1 night in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe chambre et personnel chaleureux
Stayed 2 nights in Jul 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great service!
Stayed 1 night in Jul 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas, Fonthill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant and relaxing two night stay at Maison Otis. Our very clean room had a king size bed, was very spacious and well appointed. In just a few steps we were outside the hotel to the main downtown area, which has many shops, art galleries and a wide variety of dining options. The location couldn't be any more convenient! We enjoyed breakfast in the restaurant at the hotel as well. Parking was also very convenient, with our car just outside the rear entrance of the building. The manager Guylaine is a very sweet kind lady who spent a considerable amount of time making sure that we were informed of what local attractions, including a tourist information centre were available to us. We highly recommend Maison Otis and would not hesitate to return!
Room with king bed
Stayed 2 nights in Jun 2025

8/10 Good

Mary-Frances

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to everything in Baie St Paul. Wonderful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was more than exceptional with us, I recommend that place without a doubt in my mind.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maryse

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Alana

Travelled with group
Liked: Cleanliness
It was a nice property. Easy to get to, very bland on the inside. The rooms were loud and echoey and very bright. There was shampoo available only two conditioners and there was only decaf coffee available in the coffee station.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 2 nights in Sep 2024

4/10 Poor

Chantal

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property was well located in the town of Baie St-Paul but there was no guidance to the "autonomous stay". We had to sneak around the closets to find clean towels for the second day of our stay and no one answered the "urgent line" for help. We would expect room cleaning service for the price paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fletcher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever! Worst 2 night stay ever! Our confirmation said we would receive an email 24 hours before check in giving us an outer door access code (as there is no registration desk). We didn’t get one. We had to get it from a guest who happened to be coming out. We found our key card at the restaurant attached but independent of the hotel. We found toilet paper in the toilet when we entered our room and the toilet would not flush. The maid either had no means of fixing it after the previous guests or she didn’t bother cleaning it. We called the “emergency” phone number 4 times with zero response. The gracious proprietor seemed to have access to the old registration desk so she gave us a new room. However when we returned from dinner, the key card wouldn’t work. Fortunately the restaurant proprietor was still there and recoded it. The next morning we left for breakfast, planning a driving day. After breakfast we returned to our room- the key card again wasn’t functioning and this time the restaurant proprietor wasn’t there (her restaurant was closed for 2days). We called the emergency line again numerous times to no avail. We left for the day without maps and jackets. We came back early hoping to find someone to let us in and luckily the restaurant proprietor was cleaning her place and recoded the key. There had been no maid service. We put all of our belongings in the car before going for dinner for fear we couldn’t get back in. Hotel management still hasn’t responded.
Stayed 2 nights in Sep 2024

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Inhospitable. Finding our room after gaining entry was difficult and inconvenient. A most peculiar layout. A beautiful entry/reception area is unstaffed. A keypad entry at this door would improve things so much. We would never recommend this place to anyone.
Stayed 1 night in Sep 2024

8/10 Good

Noëlla

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Nous avons beaucoup aimé notre suite très bien aménagée et jolie. C'est un endroit paisible qui favorise le sommeil. La Maison Otis est située en plein coeur de la ville, et tout est donc facilement accessible. Par contre, dans la publicité, il faudrait signaler qu'il n'y a pas d'ascenseur et que les couloirs sont longs pour une personne handicapée. L'absence de réception n'est pas très pratique.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice old house

We had a small room and only one chair for the two of us. The place had been nicely decorated but with some flaws. A very large bathroom with no counter. There is a place where a table could be put so that guests can put their wash bags, etc. No desk either. But perfect location. Close to so many art galleries, restaurants, main streets.
Stayed 3 nights in Jul 2024

2/10 Terrible

weiru, staten island

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front desk service, no room cleaning if you stay multiple nights, the hallway dirty, entry door in the back of dirty parking lot with poor light. No entry information sent and need to call for entry code. Never book again.
Stayed 2 nights in Aug 2024

10/10 Excellent

MARIE-HELENE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024