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Mercure Ballarat Hotel and Convention Centre

4.0 star property
4-star spa hotel near Sovereign Hill, connected to the convention center

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Photo gallery for Mercure Ballarat Hotel and Convention Centre

Breakfast and dinner served, Mediterranean cuisine
Exterior
Miscellaneous
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Place, Sovereign Hill
    ‪7 min walk‬
  • Place, Gold Museum
    ‪7 min walk‬
  • Place, Ballarat Town Hall
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge)

8.0 out of 10
Very good
(33 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard)

8.0 out of 10
Very good
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cottage, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

About the area

Ballarat

Golden Point (Ballarat) stay.Your stay at this Golden Point (Ballarat) hotel places you within 2 miles (3 km) of Gold Museum and Sovereign Hill. Lake Esmond Botanical Garden and Lake Esmond are also within 2 miles (3 km).

What's nearby

  • Sovereign Hill - 7 min walk - 0.6 km
  • Gold Museum - 7 min walk - 0.6 km
  • Lake Esmond Botanical Garden - 9 min walk - 0.8 km
  • Ballarat Town Hall - 3 min drive - 3.1 km
  • Her Majesty's Theatre - 3 min drive - 2.7 km

Getting around

  • Ballarat Station - 7 min drive
  • Melbourne Airport (MEL) - 74 min drive

Restaurants

  • ‪Sovereign Cafe - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Carboni's Pizza Kitchen - ‬2 min drive
  • ‪Hope Bakery - ‬17 min walk
  • ‪The Grapes Hotel - ‬2 min drive

About this property

Mercure Ballarat Hotel and Convention Centre

4-star spa hotel near Sovereign Hill, connected to the convention center
Mercure Ballarat Hotel and Convention Centre offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Mercure Ballarat Hotel and Convention Centre also features spa services, a garden, and a fireplace in the lobby. Free self parking is available.

This 4-star Ballarat hotel is smoke free.

  • 1 floor
  • 97 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

This Ballarat hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Sanctuary Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 30 to 30 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 30 to 30 for adults, and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Barclaycard, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1001 reviews
Rating 8 - Good. 399 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fantastic venue and the rooms were great. Very disappointed with breakfast as we were unable to get our 2nd days breakfast because the closed early due to a lack of guests (not good enough when we paid for our breakfast and were denied it even when we were there within the timeframe of breakfast being offered). Will be seeking refund on unused breakfasts (x2)
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great location, rooms and restaurant.
Stayed 1 night in Oct 2025

10/10 Excellent

warwick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very safe and quite good service and friendly staff comfortable beds
Stayed 1 night in Oct 2025

6/10 Okay

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice grounds, room clean and spacious
Stayed 2 nights in Oct 2025

8/10 Good

Sunny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
AC keeps the room temperature nice
Stayed 1 night in Oct 2025

4/10 Poor

Myrid

Liked: Staff & service
This was a really disappointing stay as it was meant to be a treat for our first night away together in a very long time. The property is lovely and the room was solid, but for the price we expected a bit more. The room was so light we needed eye masks ideally. There were spider webs in all the high/harder to reach areas & some ants in the fridge. None of this was too bothersome, but the distinct sewerage smell in the bathroom the next morning, made way worse when we had the fan on to shower, was really gross. We let reception know, and none of it was enough to make us change accommodation, but it was really off-putting, especially for $200/night.
Stayed 1 night in Oct 2025

10/10 Excellent

Suneephorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place close to town ,
Stayed 1 night in Sep 2025

10/10 Excellent

Leonie

Stayed 1 night in Sep 2025

6/10 Okay

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Naitik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Walleed

Stayed 2 nights in Sep 2025

8/10 Good

Alison

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

KAROLINE, Cowra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful establishment the gardens are gorgeous
Stayed 1 night in Aug 2025

6/10 Okay

Dearne

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The new rooms here are lovely but the older courtyard room we had on this second trip was outdated and needed a deep clean. Beds were comfortable but bathroom needs a facelift or a really good clean and has no heating so is absolutely freezing.
Stayed 1 night in Aug 2025

10/10 Excellent

Dearne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds surrounding the rooms, great parking. Room was spacious and light and heating was great.
Stayed 2 nights in Aug 2025

8/10 Good

Matt

Stayed 1 night in Jul 2025

10/10 Excellent

Keiron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant single-night family stay

Nice single-night stay with young family. Cot provided. I wasn’t aware that the apartment was double story so we had to keep a close eye on 2-year old from going up/down the stairs. All-in-all a pleasant stay
Stayed 1 night in Aug 2025

4/10 Poor

Kristin

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

just average

receptionist was cold rude and half asleep with lots of people waiting, more staff needed. I told her and showed her i’d paid but she made me pay again!! was refunded the next day. Green internet light flashed on and off all night. we were put in an average room in a building that resembled an old school dorm - old carpet etc. I’ve stayed here before and i know they have nicer rooms but we were given a terrible one.
Stayed 1 night in Aug 2025

6/10 Okay

carli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night , room for two cars to park which was handy. Clean and loved that they have movies all ready for you to watch free of charge. Comfy bed, hot shower and brekky available.
Stayed 1 night in Jul 2025

8/10 Good

George

Travelled with family
Lovely
Stayed 1 night in Jul 2025

8/10 Good

Shane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
While our stay was great and friendly staff the cleaning of the room was a little disappointed the towels had stains on them but the situation was sorted once staff were notified
Stayed 1 night in Jul 2025