Note fondée sur 195 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
Check in was easy. Room was nice. Loved it
Commentaires de Gestion de l’hôtel
11 mars 2024 par General Manager, Gestion de l’hôtel
Dear Daija, Thank you for being our guest at Marriott Owings Mills Metro Centre and sharing your experience. We are delighted to know you were pleased with our check-in service and comfortable accommodations. It was a pleasure to host you, and we look forward to your return visit.Best Regards,Joel Weiss,General Manager
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Clean and pleasant property
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Jordan, Thank you for choosing to stay at Marriott Owings Mills Metro Centre and sharing your experience. We are thrilled to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property. It was a pleasure to host you, and we look forward to your return visit. Best Regards,Joel Weiss,General Manager
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Nice place to stay for business
Commentaires de Gestion de l’hôtel
24 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Carl, Thank you for being our guest at Marriott Owings Mills Metro Centre. We are delighted you enjoyed your time with us, and we appreciate you taking the time to recommend us to other travelers. We hope to see you again soon on your next visit to Owings Mills.Best Regards,Joel WeissGeneral Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
The only complaint I have is the parking. I wish it was on-site to enhance the experience. Otherwise, I was pleased and will be booking again the next time I am in Owings Mills.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par General Manager, Gestion de l’hôtel
Dear LaKeisha, Thank you for choosing Marriott Owings Mills Metro Centre. We are happy you enjoyed your overall stay. We appreciate your additional feedback and look forward to your return. Best Regards,Joel Weiss,General Manager
par un voyageur
Publié le 17 févr. 2024 sur Expedia
The room was nice and clean
Commentaires de Gestion de l’hôtel
18 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Tawanna, Thank you for your kind words about our hotel; we are delighted you had an excellent stay. We are particularly glad your room provided the comforts you expected and that you enjoyed our modern decor and upscale accommodations. We enjoyed having you here with us at Marriott Owings Mills Metro Centre to future guests, and we look forward to welcoming you again soon.Best Regards,Joel Weiss,General Manager
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Perfect date night
Commentaires de Gestion de l’hôtel
17 févr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Reynald, Thank you for your recent stay at Marriott Owings Mills Metro Centre. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Owings Mills! We enjoyed having you as our guest, and we look forward to seeing you again on your next visit.Best Regards,Joel Weiss,General Manager
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Lucille, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Marriott Owings Mills Metro Centre. We'd love to host you again someday for yet another unforgettable visit.Best Regards,Joel WeissGeneral Manager
par un voyageur
An expensive hotel with a cheap attitude
Publié le 10 févr. 2024 sur HotelsThere was no hot water for the shower, and no caring about that from the staff. The restaurant did not have the ingredients for a dish, so they faked it and when caught admitted their mistake - but still charged me for the incorrect food.
Commentaires de Gestion de l’hôtel
12 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for staying with us and reviewing your experience. We sincerely apologize for your disappointment with the lack of hot water in your room and if our staff did not handle your concerns with care and empathy. We will address your comments appropriately to ensure a better guest experience going forward. Furthermore, we are also sorry to learn about your dining experience. We certainly understand the frustration it may have caused and appreciate your patience in these matters. We will share your remarks appropriately as we take these type of comments very seriously. Best Regards,Joel WeissGeneral Manager
par un voyageur
Publié le 2 janv. 2024 sur Expedia
Nice property. Easy commute from airport. Very friendly staff, very safe surroundings, free parking and comfortable for a family with 2 small children. Unfortunately, we stayed during Christmas and the staffing was short. As such we didn’t have housekeeping or prompt service but that’s expected over a holiday. I gave the property an overall 4star bc the usual JW Marriott amenities we’re used to just were not available - complimentary water, coffee, coffee cups etc…
Commentaires de Gestion de l’hôtel
7 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Karla, Thank you for sharing your feedback regarding your recent stay at Marriott Owings Mills Metro Centre. We are delighted to hear that you enjoyed our convenient location and courteous service. However, we sincerely apologize for the inconvenience you encountered with the housekeeping service. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure such instances do not happen again. We appreciate your oversights with the room and look forward to welcoming you back for a much-improved visit.Best Regards,Joel WeissGeneral Manager
par un voyageur
Publié le 25 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Khadijah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Marriott Owings Mills Metro Centre; we hope to see you again soon. Best Regards,Joel WeissGeneral Manager
