Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mai 2024
Great choice
Commentaires de Gestion de l’hôtel
20 mai 2024 par General Manager, Gestion de l’hôtel
Hello Connie,We're delighted you enjoyed your stay at Sheraton Inner Harbor Hotel! Please come see us again soon.Be Well,Doug KleinGeneral Manager
par un voyageur
Publié le 29 févr. 2024 sur Hotels
par un voyageur
Hotel stay
Publié le 28 févr. 2024 sur HotelsConvenient, clean, polite and my breakfast was good. Easy access to the convention center which is why I booked this hotel. Good restaurants in the area
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
Patrick,We are so happy to know that our clean, convenient accommodations were perfect for your needs and that you had a great time with us overall. Thank you so much for the perfect rating and we hope to see you again soon. Be Well,Doug KleinGeneral Manager
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Ofrecen wifi gratuito y no lo dan a la hora llegada de ahí tiene que uno bajar a primer piso a calentar comida no tienen como calentar comida en tu cuarto
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Jonathan,We're sorry to hear about any disappointment in our amenities during your visit. We always want our guests to have an amazing experience, so we'll be sure to keep your feedback in mind for the future. Thank you so much for the feedback, and we hope to see you again soon. Be Well,Doug KleinGeneral Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
shower head was detached from the wall. rooms weren’t as clean as they should’ve been
Commentaires de Gestion de l’hôtel
29 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Melissa,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with clean, comfortable accommodations, and we offer our sincere apologies if you received anything short of that. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Be Well,Doug KleinGeneral Manager
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Great food options walking distance
Commentaires de Gestion de l’hôtel
28 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Giselle,Thank you for taking the time to leave us a perfect rating. We are thrilled that you enjoyed our dining options. Being near the convention center, park, stadium, and Inner Harbor makes us delighted to know that you appreciated our amazing location. We trust that you had an overall great experience, and we look forward to welcoming you back.
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Nice, comfortable room!
Commentaires de Gestion de l’hôtel
25 févr. 2024 par General Manager, Gestion de l’hôtel
Hello Roy,Your satisfaction is our priority, and we're delighted you had a pleasant experience with us. Thank you for choosing to stay at Sheraton Inner Harbor Hotel, and we look forward to welcoming you back for another comfortable stay in the future!Be Well,Doug KleinGeneral Manager
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Hotel room was dated, Lights and furniture showing age and use. The bed had a serious dip in the center of the mattress. The HVAC unit was literally falling off the wall with a 2" gap at the top and stripped screws holding on what was left. It was so brutally loud that we ended up turning it off and being hot instead of having it wake us up every 30 minutes or so.
Hotel also nickel and dimes you for everything. Parking was an additional $35/day, internet $12.95/day, etc.
There are a ton of other options that are so much better than this Sheraton in the area that I can't imaging ever spending another night there.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Mike,Thank you for your review. We sincerely apologize for the shortcomings you encountered during your stay. Your feedback about our accommodations will be shared with our maintenance department to ensure any necessary adjustments or repairs are made promptly. Please know that parking fees have become an industry standard, especially in major cities, and our prices are competitive for our area. It was a pleasure having you here, and we hope you enjoyed your time in Baltimore.Be Well,Doug KleinGeneral Manager
par un voyageur
Publié le 17 févr. 2024 sur Expedia
The staff was very pleasant and helpful from check-in to check-out.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par General Manager, Gestion de l’hôtel
Hello Matthew,We were delighted to host your recent stay at Sheraton Inner Harbor Hotel. It's wonderful to hear we were able to deliver a positive experience and that you appreciated the exceptional service our team provided during your time with us. Thank you for taking the time to share your kind words, and we hope to have the pleasure of your company the next time you're in the area.Be Well,Doug KleinGeneral Manager
par un voyageur
Publié le 16 févr. 2024 sur Expedia
I love that the hotel was a walk away from the harbor. I didn't like that the room had no microwave.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Monica,We are honored to have earned a perfect rating. It makes us delighted to know that our convenient location had a positive impact on your stay. Your suggestion is also important to us and our team will be sure to note it for consideration. Please visit us again so we can show you a much better experience. Be Well,Doug KleinGeneral Manager
