Aparthotel

Basecamp Suites Banff

2.5 star property
Aparthotel near Banff Gondola in Banff

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Photo gallery for Basecamp Suites Banff

Outdoor spa tub
Apartment, 1 Bedroom | Private kitchen
Apartment, 2 Bedrooms | View from room
Apartment, 1 Bedroom | Private kitchen
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
101, 316 Marten St, Banff, AB, T1L 1E6
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

Apartment, 1 Bedroom

  • 28 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Apartment, 2 Bedrooms (Superior King Two Bedroom Apartment)

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Apartment, 3 Bedroom

  • 99 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Superior 3-Bedroom Apartment

  • 111 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Queen Sofa Bed

About the area

Banff

Downtown District stay.At this Downtown District aparthotel, you'll be well placed to visit Banff Lake Louise Tourism Bureau and Banff National Park Information Centre, both within a 5-minute walk. Banff Legacy Trail and Canadian Ski Museum West are also within half a mile (1 km).

What's nearby

  • Banff National Park Information Centre - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.2 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.8 km
  • Tunnel Mountain - 7 min drive - 1.7 km

Getting around

  • Banff Station - 5 min walk
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min walk
  • ‪Good Earth Coffeehouse - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Park Distillery + Restaurant - ‬4 min walk
  • ‪Bluebird Restaurant & Lobby Bar - ‬3 min walk

About this property

Basecamp Suites Banff

Aparthotel near Banff Gondola in Banff
Basecamp Suites Banff offers its guests 2 hot tubs. WiFi is free in public spaces. Basecamp Suites Banff also features express check-in and express check-out. Parking is available for a fee.

This Banff aparthotel is smoke free.

  • 21 guestrooms or units
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • No smoking on site
Basecamp Suites Banff offers 21 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (CAD 30 per day)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Shopping mall
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Access methods

Front desk (limited hours), smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basecamp Suites Banff Banff
Basecamp Suites Banff Aparthotel
Basecamp Suites Banff Aparthotel Banff

Basecamp Suites Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 277 out of 384 reviews
Rating 8 - Good. 68 out of 384 reviews
Rating 6 - Okay. 23 out of 384 reviews
Rating 4 - Poor. 8 out of 384 reviews
Rating 2 - Terrible. 8 out of 384 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was the best. Next door to groceries and a liquor store. Next to the grocery store is the bus stop for the Roam bus that takes you all over Banff. Restaurants all in a 5 minute walk too, yet because Basecamp is around the corner from the restaurants it is nice and quiet. The rooftop hot tub was amazing also.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Basecamp Suites Banff was a perfect place to stay for our family of 5. The suite was very clean, in walking distance to amenities and shopping. Beds were comfortable and the suite had a nice deep tub/shower. Overall, we can’t wait to go back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, room comfort

great location in Banff

We enjoyed the location in downtown Banff, close to shops, a market, and public transit stops. Parking was $35 a day, which was pricey and difficult to park a large SUV. We also enjoyed the kitchen and space with the living room and table.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jixin

Stayed 3 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic! We could walk anywhere in downtown Banff quickly. Grocery is right next door. We appreciated the fully equipped kitchen so we could prepare our own breakfast and lunch. The suite was clean and modern. We loved it and would recommend it to anyone!
Stayed 7 nights in Jul 2025

10/10 Excellent

Samuel CZ

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love it!
Stayed 1 night in Jul 2025

10/10 Excellent

NYREE

Stayed 5 nights in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness
Great location Helpful staff clean accommodations
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Navroop

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Ashok

Travelled with family
Liked: Amenities
lovely location. views were beautiful. rooms were tiny. bathrooms esp one shower was leaking and not working properly. poor communication about use of spa on the roof and undisclosed rules. manager downstairs not available to speak to clarify.
Stayed 2 nights in Jun 2025

10/10 Excellent

ILdar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Jennica

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs!!!! And when we got ready for bed there was hairs all over the bedding! I messaged the manager and no response. Also there is a train right outside that the horn blows every three hours 11pm, 2am and then around 6am. The next morning my sister stepped in puke that was right down the street. Parking is 30 dollars a day. The hot tub is in a parking lot. The only good thing is location but do you really want to chance it if you get bugs lol!
Stayed 3 nights in May 2025

10/10 Excellent

Rogelio Jr, Edmonton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and close to everything.
Stayed 1 night in May 2025

8/10 Good

Brehon, Newark

Stayed 2 nights in May 2025

10/10 Excellent

Nandu, Kenton

Stayed 5 nights in May 2025

10/10 Excellent

Taury

Stayed 2 nights in May 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was an issue for us. The rate for a 24 hour period was ok, however there was no in and out privileges which made it overly expensive if you wanted to go out several times a day. Hotel needs to make arrangements with parkade owners for hotel guests to have in and out privileges. Also no handicap parking near hotel entrances from the parkade. The accommodations themselves were excellent.
Stayed 4 nights in May 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, room clean and new. Full kitchen and comfortable bed. Noisy outside our window early both mornings. Parking is $30 a day or $8 per hour with no in/out privileges.
Stayed 2 nights in May 2025

10/10 Excellent

andrii

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness

Mixed experience at Basecamp

Positives: spacious interior and good location Negatives: no service at all; no help to answer questions or provide amenities during the stay. Everything is self service Do not expect any service. There is no cleaning during your stay, no periodic takeout of trash, no refill of towels. There is no front desk help. There is someone sitting at the front desk during work hours, but she will not assist you with luggage, or help you open the door, or answer any questions outside of what’s available in the website FAQ. There is no real amenities, not even one set of bottled waters to start, no refill of tea bags or coffee, which is very disappointing. The jacuzzi photos are misleading. It’s next to the rooftop parking lot. Also it wasn’t heated by the time we tried to use it at 7pm.
Stayed 2 nights in May 2025

8/10 Good

Jessie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the suite. Perfect for families.
Stayed 3 nights in May 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
We enjoy our stay here. We highly recommemd this place. Hopefully there is a regular pool for the children to enjoy. Thank you so much!
Stayed 1 night in May 2025