Ratings based on 873 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Craig, Hotel Management
Thank you Caroline for taking the time to leave us a review. We're glad you had a great stay with us!
by A traveller
Posted Jan. 29, 2024 on Expedia
Good location
Comment from Hotel Management
Jan. 30, 2024 by Craig, Hotel Management
Hello HYE, thank you for taking time to leave a review. We're glad to hear you really liked the location and we hope to host you again sometime.
by A traveller
Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Scott, Hotel Management
Thank you for your review!
by A traveller
Posted Jan. 29, 2024 on Expedia
We stayed here for a week. Very clean, and quiet facility. Convenient location. Would recommend.
Comment from Hotel Management
Jan. 30, 2024 by Scott, Hotel Management
Thank you for your review and recommendation, Olivia!
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Scott, Hotel Management
Thank you for your review!
by A traveller from Calgary
Posted Jan. 29, 2024 on Expedia
Great location and friendly staff.
Comment from Hotel Management
Jan. 29, 2024 by Scott, Hotel Management
Thank you for your review Craig!
by A traveller
Posted Jan. 29, 2024 on Expedia
Overall the Brewster Mountain Lodge was very good, the only drawback was no fridge in our room. Beds were comfortable, staff really friendly and good. If you need a place right down in the center of town with lots of places to eat then this is the place. I rate it 4.5 stars.
Comment from Hotel Management
Jan. 29, 2024 by Craig, Hotel Management
Thank you for your review and feedback Lloyd! We are glad that you had a very good overall experience during your stay. While we do not have mini-fridges in our Standard room categories, we do have them in our upgraded rooms, with some available on request for Standard rooms, so if you come stay again, please let our friendly front desk staff know you'd like one. We hope to have the opportunity to welcome you back again soon!
by A traveller
Posted Jan. 28, 2024 on Expedia
Unique area. Lots to see and do Underground parking a definite plus in such a busy area. Room very clean and comfortable
Comment from Hotel Management
Jan. 29, 2024 by Scott, Hotel Management
Thank you for your review Evelyn!
by A traveller
Posted Jan. 28, 2024 on Expedia
Great location.
Comment from Hotel Management
Jan. 28, 2024 by Chad, Hotel Management
Thanks a lot for your review Kimberly. We hope we will see you again! Take care.
by A traveller
Posted Jan. 27, 2024 on Expedia
Hotel it self was great! And breakfast!
The staff checking in had no hospitality at all no welcome to Brewster’s have you stayed with us before. The man looked like we were disturbing him. And girl looked like woke up from a nap. Can I have a credit card and drivers license! No please thank you. If you don’t like job quit! The man in morning was very friendly and told us to have a safe drive home! That’s how it’s done !
Comment from Hotel Management
Jan. 28, 2024 by Chad, Hotel Management
Hello Marisa and Darryl, We are very sorry to hear that you didn't have a great welcoming experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback and we will strive to make improvements accordingly. We hope you will stay with us again so we have a chance to correct this for you. Take care and all the best!
