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Aparthotel

Hidden Ridge Resort

Property class: 3.5
3.5-star aparthotel near Banff National Park Information Centre

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Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Fireplace
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Laundry

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪9 min drive‬

Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

About the area

Banff

Tunnel Mountain District stay.Within a 15-minute walk of this Tunnel Mountain District aparthotel, you'll find Surprise Corner and Bow River. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
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What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 8 min walk - 0.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff National Park Information Centre - 4 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.3 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬6 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive
  • ‪A&W Canada - ‬12 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬6 min drive
  • ‪Evelyn's Coffee Bar - ‬6 min drive

About this property

Hidden Ridge Resort

3.5-star aparthotel near Banff National Park Information Centre
Hidden Ridge Resort offers its guests 2 hot tubs and a sauna. Public spaces have free WiFi. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff aparthotel is smoke free.

  • 107 guestrooms or units
  • 2 levels
  • 3 buildings
  • Ski lift tickets
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • No smoking on site
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Mountain Cabin | Living room
Tunnel Mountain Resort
Tunnel Mountain District
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 2,044 reviews
The price is CA $158
CA $179 total
includes taxes & fees
Apr 29 - Apr 30
Tunnel Mountain Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2527 out of 4950 reviews
Rating 8 - Good. 1523 out of 4950 reviews
Rating 6 - Okay. 570 out of 4950 reviews
Rating 4 - Poor. 225 out of 4950 reviews
Rating 2 - Terrible. 105 out of 4950 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Kiryl

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, just a little bit out of the city which was great for the mountain views. And the hot tubs, pool and sauna was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Braden

Travelled with group
Liked: Cleanliness, amenities
Hidden Ridge Resort was an incredible experience. I only stayed for one night, but it did not disappoint. My buddy and I came for the Banff skijoring event, and we absolutely loved our stay. My favorite parts were the mountain views from the hot pool, the sauna, and the super convenient location right beside the bus station. The free transit tickets they provide were a huge bonus. The wood-burning fireplace added such a cozy touch, and the heated floors in the pool area were an awesome detail I didn’t know I needed. Even the washroom facilities were clean and well-designed. There were so many little details that made the stay feel special. On top of that, the staff were kind and friendly, and everything was smooth with little to no wait time. Honestly, an incredible experience. I’ll probably book the same place again next year.
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities
Loved the heated pools and friendliness of the front desk, everything we needed help with they had an answer for!
Stayed 6 nights in Jan 2026

8/10 Good

Tanya

Liked: Amenities, property conditions & facilities
The staff were great. Room could use a deep cleaning
Stayed 4 nights in Jan 2026

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities are great the best outdoor hot tub the view is amazing. Great stay overall clean and well kept .
Stayed 2 nights in Jan 2026

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms with wood burning fireplace, perfect for a family! Hot tub was great and the change rooms are perfect!
Stayed 1 night in Jan 2026

10/10 Excellent

Sookie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room had a kitchen and the front desk service was wonderful .We went inside the hot spring and sauna highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Christiaan de

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in and friendly staff. I liked the free wood for fire place.
Stayed 2 nights in Jan 2026

6/10 Okay

Maurice, Sasksatoon

Liked: Cleanliness, amenities
The staff were excellent and check in was easy. The rooms are somewhat dated and could use an update.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Liked: Cleanliness, amenities
Staff were great. Place was clean. But: Lamp was broken Tub and sink rusted. Place is a bit dated.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, amenities
Great stay! I always love staying at Hidden Ridge!
Stayed 1 night in Jan 2026

10/10 Excellent

Britta

Liked: Cleanliness, amenities, property conditions & facilities
Always the best hot tub in Banff
Stayed 1 night in Jan 2026

10/10 Excellent

Bernhard

Lady at desk was very friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous accommodation and friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, room comfort
Fantastic family experience
Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

amy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hot tub could of been hotter bakconey view great but not cleared no big deal.
Stayed 1 night in Jan 2026

10/10 Excellent

Jinny

Stayed 1 night in Jan 2026

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious suite, pleasant helpful staff, beautiful views.
Stayed 1 night in Jan 2026

6/10 Okay

Chelsey

Disliked: Cleanliness
Upon check in, areas of the room were noticing dirty and unkept - dirty around the toilet and on the bathroom floor, dishes in the cupboards were put away dirty and needed to be rewashed. Stairs were covered in ice and not shoveled, patio had a foot of snow on it and was unusable, kitchen tiles where the floor meets the cupboards were dirty and clearly unwashed, Bath tub was plugged an did not drain and bathroom sink was leaking on the floor. Hotel staff eventually brought a bucket at 9:30pm once we were in bed. This is our third year in this hotel and will likely not stay again after this trip.
Stayed 4 nights in Dec 2025

4/10 Poor

PAUL M

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I want to go here again. So I am trying to be constructive with my criticism. The owner/operator of this place is so cheap it is almost funny. I don't have a problem with the workers here. I can just tell that the owner doesn't want to invest a dime into this place. The microwave was replaced and instead of getting one that fits the size in the wall, they get one twice too small. And it is a no name brand. I cannot find the brand name on it anywhere. It is a Temu special. There was dust just caked on the TV in the bedroom. How long does it take to run a dust cloth over it ? The TVs are Sharp Aquos from 2009 with no modern features. How about investing in a TV upgrade? The rest of the bedroom was way too dusty. Maintenance was lacking everywhere. Loose hinges, towel racks hanging half off. And most of this stuff could be fixed by a handyman in half a day. Who are the maintenance ppl and how can they not see this stuff ? There's a layer of scum around the hot tubs that people sign their name in. Is it really that impossible to remove it ? It seems like the owner has such a good location that they can get away with anything. There's zero pride in it.
Stayed 4 nights in Oct 2025

8/10 Good

Natalie

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Free bus service was fantastic and very convenient.
Stayed 2 nights in Dec 2025