Ratings based on 537 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Song, Hotel Management
Dear Valued Guest,Thank you very much for completing our Guest Satisfaction Survey to share your experience with us recently. Your comments will be valued by the entire team who will be the most proud of their contributions to your impressive experience in Bangkok. We look forward to the great pleasure of welcoming you back to Dusit Suites Hotel Ratchadamri Bangkok in the near future.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Jan. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Song, Hotel Management
Dear Valued Guest,Thank you very much for completing our Guest Satisfaction Survey to share your experience with us recently. Your comments will be valued by the entire team who will be the most proud of their contributions to your impressive experience in Bangkok. We look forward to the great pleasure of welcoming you back to Dusit Suites Hotel Ratchadamri Bangkok in the near future.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Looking forward to refurbishment of hotel rooms
Posted Jan. 25, 2024 on HotelsThe location of the hotel was excellent, being only minutes away from the BTS, which made commuting to various tourist attractions easy. Every staff member exhibited exemplary customer service. However, we were aware of the dated condition and fittings of each room from previous feedback from other travellers. We booked two rooms, and both were awaiting refurbishment. We hope the management will implement the necessary updates soon.
Comment from Hotel Management
Feb. 28, 2024 by Song, Hotel Management
Dear Valued Guest,Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. We are delighted to hear that you found our location to be excellent and that our proximity to the BTS made it convenient for you to explore the city's tourist attractions. Additionally, we appreciate your kind words regarding the exemplary customer service exhibited by our staff members.We sincerely apologize for any inconvenience caused by the dated condition and fittings of the rooms you stayed in. Please rest assured that we take your feedback seriously, and we are committed to implementing the necessary updates to enhance the overall guest experience and we will work diligently to address these concerns promptly.We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future, where you can experience the improvements firsthand.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Song, Hotel Management
Dear Valued Guest,Thank you very much for completing our Guest Satisfaction Survey and sharing your experience with us recently. It brings us pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences.We look forward to an opportunity of welcoming you back to Dusit Suites Hotel Ratchadamri Bangkok again in the future.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Jan. 4, 2024 by Song, Hotel Management
Dear Khun Sutthikorn,Thank you very much for completing our Guest Satisfaction Survey and sharing your experience with us recently. It brings us pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. We look forward to an opportunity of welcoming you back to Dusit Suites Hotel Ratchadamri again in the future.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Dec. 26, 2023 on Hotels
Comment from Hotel Management
Dec. 28, 2023 by Song, Hotel Management
Dear Khun Asheesh,Thank you very much for completing our Guest Satisfaction Survey to share your experience with us recently. There is nothing more grateful than to learn from the guests that they appreciate our hotel and service. We all look forward to welcome you back in not too distant future to our beautiful Dusit Suites Hotel Ratchadamri Bangkok. Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Dec. 20, 2023 on Expedia
Grab and taxis will miss the property because it’s a little hard to find but overall staff is friendly, room service is fantastic and room is in good condition but the resort is definitely older.
Comment from Hotel Management
Dec. 21, 2023 by Song, Hotel Management
Dear Khun Linda,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly staff and fantastic room service. It's delightful to hear that your room was in good condition, and we're glad you enjoyed your overall stay.Regarding the age of the hotel, we appreciate your observation. While we strive to maintain our facilities, we understand that updates may be needed, and we're continuously working on enhancing our property.Your comments are important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything specific you'd like us to address or improve upon, please feel free to share.Thank you once again for choosing our property.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Dec. 19, 2023 on Expedia
The staff is very friendly and helpful. When we told them that the house opposite to the hotel is having a late night party, they quickly moved us to another room in a higher level to ensure our sleep won't be affected. The room is spacious and well equipped. The only problem we noticed is that the water temperature from the shower becomes cold right after the warmer comes through, so we had to adjust the water tab a few times during the shower.
Comment from Hotel Management
Dec. 21, 2023 by Song, Hotel Management
Dear Khun Qi,Thank you for sharing your experience with us, and we sincerely appreciate your kind words about our friendly and helpful staff. We are pleased that our team swiftly addressed the issue with the late-night party noise, ensuring a peaceful night's sleep for you in another room at a higher level.It's wonderful to hear that you found the room spacious and well-equipped. However, we apologize for the inconvenience you experienced with the water temperature in the shower. Your feedback is valuable, and we will look into this matter to ensure a more seamless experience for our guests in the future.We are grateful for your understanding and for choosing our hotel. If your travels bring you back to the area, we would be delighted to welcome you again and provide an even more enjoyable stay.Thank you once again for your feedback.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Dec. 13, 2023 on Expedia
The hotel is a bit dated but it's conveniently located (near BTS station, close to Silom), the rooms are spacious with a good view. Swimming pools are quite large for its location and relaxing. Services were great and flexible too. I only stayed for 2 nights but I wished I had stayed longer.
Comment from Hotel Management
Dec. 21, 2023 by Song, Hotel Management
Dear Khun Yasushi,Thank you so much for taking the time to share your feedback with us! We truly appreciate your detailed review. We're delighted to hear that you found our hotel's location convenient, with its proximity to the BTS station and close proximity to Silom. It's great to know that you enjoyed the spacious rooms and the beautiful views.We're pleased that you had a relaxing time by our large swimming pools. Your kind words about our services and flexibility mean a lot to us—we strive to ensure our guests have a memorable experience. We're sorry to hear that you found the hotel a bit dated, but we're continuously working to enhance our facilities.It's truly heartening to learn that your stay was enjoyable, and we appreciate your wish to have stayed longer. We hope to welcome you back for an extended stay in the future.Thank you once again for choosing our hotel, and we look forward to serving you again.Kind regards,Ha Song HeeExecutive Assistant Manager
by A traveller
Posted Dec. 4, 2023 on Hotels
hotel being part of an apartment building.
Level of service kind of thin.
Hotel rooms and corridor deco are aging.
Comment from Hotel Management
Dec. 7, 2023 by Song, Hotel Management
Dear khun Edmond,Thank you for sharing your insights following your recent stay with us. We appreciate your honest feedback, and we take all comments seriously as they guide our efforts toward improvement.We regret to hear that you found the level of service to be somewhat lacking, and we sincerely apologize for any inconvenience this may have caused. Your feedback serves as a valuable tool for us to address and enhance our service delivery.Additionally, we acknowledge your observations about the aging decor in both the hotel rooms and corridors. Rest assured, we are actively reviewing these areas to identify opportunities for refurbishment and upgrades to ensure a more modern and comfortable environment for our guests.We value your patronage and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future, providing an improved experience that exceeds your expectations.Kind regards,Ha Song HeeExecutive Assistant Manager
