Ratings based on 948 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
The security keep your luggage safe
2 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 23, 2023 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 23, 2023 on Hotels
1 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 10, 2023 on Hotels
3 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
Like: 1. Venue. Right at centre of Pratunam, within walking distance of Pratunam market, CentralWorld and Big C. 2. Room is clean and spacious. 3. Housekeeping staff is positive and courteous. Dislikes: 1. Premise photos not representing the current conditions. General areas are dimly lit, such as the ground floor entrance, reception and room corridor. Gym, pool and breakfast cafe no longer available. 2. Aircon leaking in one of booked rooms. 3. Administrative coordination between 3rd party online booking website and hotel reservation and reception staff. The staff was unable to find the 2nd room reservation, hence unable to arange for rooms to be adjacent to each other, even when prior email was sent to request for the arrangement. Upon reaching hotel, the reception staff was also unable to find the 2nd room reservation initially and took a subtantial time to finally confirm the reservation. 4. No slippers provided. In conclusion, the hotel is probably not up to its previous grandeur as what the photos suggested.
3 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
The property is very quiet could not see many guests. Inside the hotel no facility at all for dining but out side and around there were pubs and restaurants.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 7, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 27, 2023 on Hotels
2 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 23, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 23, 2023 on Hotels