Ratings based on 781 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 22, 2024 on Expedia
Good location ! Nice room, breakfast is average, price is high for the area but services and staffs are very nice
Comment from Hotel Management
Jan. 27, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects of our hotel facilities and services it is incredible feeling to read that your experience met with your expectations and you liked our warm hospitality.Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 22, 2024 on Expedia
I always stay at the Novotel Soi 4 when I am in Bangkok. Mostly due to the excellent staff, the awesome roof top bar & pool, the breakfast buffet & resturant and the area around the hotel. I always feel satisfied that I made the right choice in hotels when I leave.
Comment from Hotel Management
Jan. 27, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am glad to learn that you were satisfied in all aspects of our hotel facilities and services it is incredible feeling to read that your experience met with your expectations, and you liked our warm hospitality.Thank you again for sharing your experience, and I hope your next visit will be more pleasant than the previous one.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 22, 2024 on Expedia
Loved, loved our stay at this hotel. The hotel staff very welcoming, helpful and accommodating. Hotel is super clean and especially loved the scent of the cleaning product. We will definitely e returning sooner than later!
Comment from Hotel Management
Jan. 27, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, Thank you very much for choosing us as your choice of hotel and giving an opportunity to welcome you.We are glad that you enjoyed the hotel services and overall experience was delightful. I sincerely appreciate your kind support and endorsement for our hotel.We are glad and cheerful to learn that we were able to satisfy your needs and thank you for acknowledging all the efforts that our team members made to provide your prompt service.Your kind words deeply encouraged all of us and pleased be assured that all of us will be happy to go out of the way to ensure that our guest stay will be most impressive and enjoyable one.Thank you once again for trusting us and we will be pleased to serve you wonderful experience on your next trip to the city.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 14, 2024 on Expedia
Breakfast buffet has a fantastic selection. Hotel is in a great location. Amazing view from the rooftop pool. Only negative comments would be lack of places to hang bathroom towels in our room. Water temperature in the shower was not very hot.
Comment from Hotel Management
Jan. 16, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, Thank you very much for your wonderful review. It's heartening to read that you were happy with all aspects of the hotel facilities and services and that you found everything was up to your satisfactions. We are truly sorry to read that you had an inconvenience in term of the facilities in the room. We take your comment to share with the department concerns to improve our hotel products and services. Look forward to serving you a pleasant stay on your next trip to the city. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 14, 2024 on Hotels
4- days last leg of 3 week holiday
Pool deck chair monopoly same as most hotels
Good pool but limited number of deck chairs that people leave stuff on and go away for hours -should have strict rules and remove towel if no used for 30 minutes but it’s the same everywhere
Comment from Hotel Management
Jan. 16, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, We very much appreciate your invaluable input and review on your recent stay with us. We are delighted to read that you enjoyed the hotel facilities especially the rooftop bar and pool. Please be assured that we take your comment to share with the team to find the way out in delivering the seamless experience for all our guests and wishing you have the more pleasant stay with us on your next visit. Look forward to welcoming you back in the near future. Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 14, 2024 on Expedia
Good staff
Comment from Hotel Management
Jan. 16, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, We cannot thank you enough for your review. It's a wonderful to know that all of the staff were able to live up your stay experience and provided you the warm hospitality services. Thank you again for sharing your experience and looking forward to welcome you soon. Best Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 10, 2024 on Expedia
Best location and best hotel in the Nana plaza area lots of fun convenient excellent breakfast
Comment from Hotel Management
Jan. 16, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, Thank you very much for your kind feedback regarding your stay at Novotel Bangkok Sukhumvit 4. It is our great pleasure to read that you liked our hotel location as itself located in the heart of the city and made your stay convenient. On top of that, you were happy with the breakfast and found it was excellent and quality. We genuinely appreciate your valuable input and look forward to welcoming you back to our hotel once again.Kind Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 10, 2024 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller
Posted Jan. 9, 2024 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
by A traveller from GAINESVILLE
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by Phasnonth, Hotel Management
Dear Valued Guest, Thank you very much for giving us the top score. It is our great pleasure to know that your overall stay experience was met your expectations. We will be waiting for your next visit to serve you another wonderful stay. Bes Regards,Phasnonth PornpanuwatAssistant Guest Relation Manager
