Ratings based on 952 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
not great, but definitely not bad. great staff
Posted Jan. 21, 2024 on HotelsStaff were incredible. the room was a little run down, the wallpaper was peeling off the walls, the paint was chipping, and the A/C in the room sounded like it was on its last leg. the pool was a great amenity. super close to the playa thai train station. definitely not a 5-star hotel, but also much better than a hostel.
Comment from Hotel Management
Jan. 22, 2024 by Dao , Hotel Management
Dear Jackson,Thank you very much for your comments. We are pleased to read of our staff were incredible, but there is some area in our room did not live up to your expectation. We noted down your comments and sharing with our team for acknowledge and handle with property.Thank you once again for your comments & best regards,
by A traveller
Posted Jan. 21, 2024 on Expedia
by A traveller
Posted Jan. 19, 2024 on Expedia
I always stay at Sukosol hotel whenever I visit Bangkok. The hotel gives a pleasant and quiet stay with courteous and helpful staffs. The hotel is close to Skytrain station and airport link. The breakfast at the hotel is delicious and offers a variety of food on a daily basis.
Comment from Hotel Management
Jan. 21, 2024 by Dao , Hotel Management
Dear Khun Pariwat,Thank you so much for taking time to share your experience with us following your recent stay. We are thankful you chose to stay with us and could not be happier to see that our product and service met you expectation. Your compliment has been shared to all the team members who made your stay a memorable one.Once again, thank you for your feedback. We dearly enjoy your visit and very much look forward to seeing you should your travels bring you back to Bangkok.Best regards,
by A traveller
Excellent value with a premium experience!
Posted Jan. 17, 2024 on HotelsMy husband and I really enjoyed our stay at this hotel. We had the Siam Suite Executive Level room with added benefits and found it perfect for us during our "Work-cation". We were both able to either be on our laptop from the hotel room, or use the Lounge, Pool, or downstairs Bar area. We loved the included made to order breakfast with buffet, and evening free cocktails and canapés selection as well. The staff were all 10/10 and went out of their way to make sure we were satisfied with our stay. We stayed at this hotel for 6-nights in total and were very pleased with the ease of access to public transportation and/or taxi services. If in the area again, we would stay here 100%. Quieter area of Bangkok with quick access to the popular areas and destinations. Excellent value with a premium experience! Love it!
Comment from Hotel Management
Jan. 17, 2024 by Dao , Hotel Management
Dear Kristin,Thank you so much for taking time to share your experience with us following your recent stay. We are thankful you chose to stay with us and could not be happier to see that our product and service met you expectation. Your compliment has been shared to all the team members who made your stay a memorable one.Once again, thank you for your feedback. We dearly enjoy your visit and very much look forward to seeing you should your travels bring you back to Bangkok.Best regards,
by A traveller
Cannot open window
Posted Jan. 7, 2024 on HotelsEverything was fine except you cannot open the window so it’s difficult to breathe fresh air.
Comment from Hotel Management
Jan. 9, 2024 by Dao , Hotel Management
Dear James,Thank you very much for your comments, we are aware the safety is very important for our guest cannot open the window in every room. We are sorry for our inconvenience and thank you very much for your kind understanding.Best regards,
by A traveller
Posted Jan. 6, 2024 on Expedia
At the reception amd stuff were very helpful, however buffet breakfast was very poor. We stayed there for 5 nights, and same food everyday at breakfast buffet. They need to havr more verities of halal food options and there were no deserts options at all. Even my 4 years old son got tired of eating same food for 5 days. Hope they will improve the buffet items better.
Comment from Hotel Management
Jan. 9, 2024 by Dao , Hotel Management
Dear Fahmida,Thank you very much for your comments, we did apologize for our breakfast buffet. We will take note of your feedback and sharing with our Executive chef for improvement accordingly.Best regards,
by A traveller
Family & Friends Holiday
Posted Jan. 4, 2024 on HotelsTotal booked 3 rooms and was confused by the reception way of room allocation and charges but we got it finally sorted out. Disappointed welcome drinks have to request then coupon was issued. The rooms need to be updated especially bathtub and toilet bowl is super old. Buffet breakfast is good with wide range of selection.
Comment from Hotel Management
Jan. 9, 2024 by Dao , Hotel Management
Dear Yuen,Thank you for your comments. I apologize for the problems that you encountered during your checked in. This is not the type of review that we like to see, I will take noted and communicate with the team accordingly.Best regards,
by A traveller
Posted Jan. 1, 2024 on Expedia
by A traveller
Posted Dec. 25, 2023 on Expedia
Perfect
Comment from Hotel Management
Dec. 25, 2023 by Dao , Hotel Management
Dear Wai,Thank you for your giving us a perfect rating and we are very greatly appreciative of our service is meeting your expectations. We are looking forward to welcoming you back again in soon.Best regards,
by A traveller
Posted Dec. 12, 2023 on Hotels
