Note fondée sur 2 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
1,0 sur 5
3,0 Propreté de la chambre
1,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 30 déc. 2022 sur Expedia
Do not book this property. The property owners do not know how to use third party booking. It is too much of a hassle. Major faults of this listing: 1. The property owners do not know how to use Expedia, despite the fact that it is listed on Expedia. They do not know how to determine if you have a reservation, or if you have paid. 2. The property is a 30 minute drive from where it is plotted/mapped on Expedia. It’s actually in Rio Verde, Ecuador. (-1.3998002, -78.2998573) Discussion: The property owners do not know how to use Expedia, therefore they do not know how to validate a reservation, or even know how/when they will get paid by Expedia. They asked us to pay them cash. We told them to work it out with Expedia, and produced our email conformation/total paid. Expedia help desk couldn’t explain the process to them, or to me, resulting in hours of wasted time and considerable frustration before the issue was resolved. Pros: The property is wonderful. Without all of the payment hassle, I would have really enjoyed the stay.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 févr. 2021 sur Hotels