Ratings based on 939 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 29, 2024
Amenities easy remote for TV lighting desk restroom
by A traveller
Posted Mar. 3, 2024 on Expedia
Clean, great customer service from all staff, amenities are perfect, and the complementary breakfast is perfect.
by A traveller
Posted Mar. 3, 2024 on Hotels
The Hotel is somewhat run down. It is in need of up-grading and maintenance.
by A traveller
Posted Feb. 19, 2024 on Hotels
by A traveller
Posted Feb. 19, 2024 on Hotels
by A traveller
Posted Jan. 31, 2024 on Hotels
by A traveller
Posted Dec. 31, 2023 on Expedia
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by Front Desk Rep Faeonne, Hotel Management
Thank You for reviewing our property and providing us with a perfect score. We hope to get the chance to accomodate you again in the future. Happy Holidays
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by Front Desk Rep Faeonne, Hotel Management
Thank You for reviewing our property and providing us with a perfect score. We hope to get the chance to accomodate you again in the future. Happy Holidays
by A traveller
Don’t spend the extra dollars
Posted Dec. 29, 2023 on HotelsI decided to spend more than I usually spend on my Barstow stopover in my bi-annual travels to visit family in Northern California. As far as I’m concerned, it was a waste of money. The first room I checked in to had a broken burglar chain, and my fits question was, seriously, what modern hotel still uses burglar chains to secure their doors? Then I checked the window to make sure it was secure as it was a first floor room, and the lock was broken! As a single woman, traveling alone, I called to the front desk immediately and explained the issue, to which the clerk responded to come down, and she would check me into another room. The second room was adequate, nothing special, with a dated bathroom, and a very confusing heating/cooling system.
The room was warm upon entry, so I lowered the thermostat temperature, thinking that the heat wouldn’t come on until the room temp fell below the 72° at which I set it. But no, the air-conditioning came on, blowing cold air into the room throughout! When I asked the clerk about how to ensure that AC wouldn’t continue blowing into my room, she was unsure about the system in general. I don’t understand when hotel staff isn’t properly trained in explaining use of its systems.
For the above listed reasons, I won’t be returning to this hotel.
