Ratings based on 319 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 15, 2024
Lack of water. Water to the room shut off in the evening. No water to brush teeth or flush toilet. They have serious water supply issues.
Comment from Hotel Management
Mar. 11, 2024 by Management, Hotel Management
Sorry for the inconvenience of the water situation.
by A traveller
Posted Jan. 28, 2024 on Expedia
It is very quiet resort with 2 pools and good dining options. The closest beach is located on Mariott hotel property and it is about 10min walk. If you are not good swimmer then this beach may not work for you because of waves. It is better to rent car if you plan to stay in this hotel and explore St Kitts and Nevis. Rooms that are declared as luxury in description don't look luxury at all but have everything what you need.
Comment from Hotel Management
Mar. 11, 2024 by Management, Hotel Management
Thank you for your review
by A traveller
Posted Jan. 27, 2024 on Expedia
Staffing at times was nowhere to be seen. Had to haul our cases to our room by ourselves on arrival, no porter to help. Apart from one lady on the desk this vast space was empty of staff. Hardly any patrons on site only local students. Where is everybody for such a historically good hotel ? The decked area by the little lake was closed allegedy for deep cleaning but no-one cleaning in 2 weeks. Just an excuse for lack of staff. Hardly anyone in the Splash bar/restaurant. What is going on there ?
by A traveller
Posted Jan. 26, 2024 on Expedia
Nice hotel.
Comment from Hotel Management
Mar. 11, 2024 by Management, Hotel Management
Thank you for your review
by A traveller
Posted Jan. 24, 2024 on Expedia
Excellent service and great room
Comment from Hotel Management
Mar. 11, 2024 by Management, Hotel Management
Thank you for your review
by A traveller
Posted Jan. 19, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Management, Hotel Management
Thank you for your review
by A traveller
Posted Jan. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 11, 2024 by Management, Hotel Management
Thank you for your review
by A traveller
Posted Jan. 15, 2024 on Expedia
Enjoyed the stay very much and most especially the staff and service.
Comment from Hotel Management
Mar. 11, 2024 by Management, Hotel Management
Thank you for your review
by A traveller
Posted Jan. 10, 2024 on Hotels
by A traveller from Arlington
Posted Jan. 9, 2024 on Expedia
Price to stay here is WAY to expencive for what it is..There are no views form your rooms and few views from anywhere on this property..Our room was clean and comfortable but so is a Motel 6 with almost comparable rooms...Quoted prices on Expedia we're not honoured at property 64.00 to 150.00us Expedia advertising when actual is 260.00us
Don't stay here..Stay right near by for way less and come here for breakfast of dinner, but a night here is not worth the money trust me.
