The hotel is set inan amazing area. Walking distance to a shops. The hotel rooms were big and inviting. It was spotless and tidy. The bathroom showed some age but was perfectly functional. And as a cyclist you are very close to an old train track bed that is a shared cycle walking path with a tunnel that runs directly under the hotel. And into the main town centre.
We stayed for a concert so prices were tripled which we accepted however when we arrived the outside of the hotel looked like it could do with some TLC.
We walked through the door and the smell was awful like old stale moth balls. The room was the same. The bin in the bothroom had not been emptied from the guests before there was dust atound the chrome base of the chairs you could write your name in, the bin was rusty and the bottom of the radiator was filthy. Even the cups were not the cleanest. We did not see any staff members during our stay just 1 man when we checked in and the same man on the way out, he was friendly enough.the bed was old with old dirty cusions and curtains. There was no experience it was just a bed to sleep in as the room was so old and dinghy. Overall very over priced, if i wasn't staying for a concert we would have asked for a refund and found a premier inn.
Mixed experience. Not a friend nor welcoming host. We had no hot water in our room. After the host tried to get the hot water going and failed, he did let us shower in a different room. Our beds and pillows were not comfortable. But he did let us park at the property before we could check in.
Very friendly and helpful service. Great communications. Free on site parking included with stay. Clean and comfortable bed, although bedding (pillow, duvet) old and a bit smelly. Nice ensuite room. Grubby carpets and door mirror.
Booked in for two nights only stayed for one. Room was freezing cold the electric heater made little difference. No heating in the bathroom and the water wasnât hot enough
The pictures are misleading. The rooms are shabby and worn. Dirty carpets and furnishings. The mattress was so old you could feel the springs and did not live up to the 4 poster appeal. Could hear through the walls too. Not very comfortable. Would not recommend