Ratings based on 425 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Expedia
Needs improvement
Comment from Hotel Management
Mar. 11, 2024 by Hotel Manager, Hotel Management
Dear Katherene,Thank you for sharing your feedback. We apologize for any inconveniences you experienced during your stay. We take your comments seriously and will work diligently to address the issues you mentioned to improve our accommodations. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Sincerely, Hotel Manager
by A traveller
Posted Feb. 28, 2024 on Expedia
If you're on a budget and you're only staying for a night or two. It's an older building and they seem to be running a pretty small crew, but the hotel is quiet, pillows were comfortable, and you're close to the major highway. I just checked into a newer Comfort Inn in Gulfport, MS, and the difference here is noticeable! Newer, cleaner room, friendlier staff, nicer neighborhood. I gave the Port Allen location 4 stars. Like I say, if you're looking to save money and you're only staying for a night, maybe two, you're fine. Next time I'm in that area, I might spend the extra few dollars for something a little nicer though.
Comment from Hotel Management
Feb. 29, 2024 by Hotel Manager, Hotel Management
Dear Daniel,Thank you for your insightful review and for choosing to stay with us. We're glad to hear that you found our hotel quiet and the pillows comfortable. Your feedback regarding our older building and smaller crew is duly noted, and we're continuously working to improve our facilities and services. We appreciate your four-star rating and your recommendation for budget-conscious travelers. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Safe travels!Sincerely, Hotel Manager
by A traveller
Posted Feb. 26, 2024 on Hotels
Great stay despite some of the amenities being outdated..
Comment from Hotel Management
Feb. 27, 2024 by Hotel Manager, Hotel Management
Dear Floyd,Thank you for your perfect rating and positive feedback! We're glad to hear that you enjoyed your stay overall, despite some outdated amenities. We continuously strive to enhance our facilities and services, and your comments will help us in our efforts to improve. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
by A traveller
Posted Feb. 15, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Hotel Manager, Hotel Management
Dear Myeisha,Thank you for sharing your rating. We apologize that your experience fell short of your expectations. We value your feedback and will use it to improve our services. If there is anything specific you would like to address or discuss further, please let us know. We appreciate your patronage and hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Hotel Manager, Hotel Management
Dear Donna,Thank you for your review and rating of 3 out of 5. We'd love to hear more about what we can do to improve our hotel service, so that it will earn a higher score next time. We appreciate your feedback and hope you'll visit us again soon.Sincerely, Hotel Manager
by A traveller
Posted Jan. 17, 2024 on Hotels
Comment from Hotel Management
Jan. 19, 2024 by Hotel Manager, Hotel Management
Dear Michelle,Thank you for taking the time to provide your rating. Your feedback is greatly appreciated. If there are any specific aspects of your experience that you would like to share or if there are areas where we can improve, please don't hesitate to let us know. We value your input and strive to ensure that every guest has an enjoyable stay.Sincerely, Hotel Manager
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Hotel Manager, Hotel Management
Dear Tina,We're grateful for your stay and the fantastic 5-star feedback. Your positive rating is truly motivating and makes us proud. It fuels our commitment to providing even better service. We eagerly anticipate the opportunity to welcome you back for another exceptional experience.Sincerely, Hotel Manager
by A traveller
Posted Jan. 15, 2024 on Expedia
We had a decent stay, the room had a old hotel smell to it but it was clean for the most part the only thing I have to complain about is I found a roach in our room
Comment from Hotel Management
Jan. 15, 2024 by Hotel Manager, Hotel Management
Dear Tarrah,Thank you for sharing your feedback, and we apologize for any inconvenience you experienced during your stay. We take reports of pests seriously and will address this matter promptly to ensure the necessary steps are taken to resolve the issue. Your comments about the room smell are also noted, and we'll work to improve in this area. If there's anything else you'd like to share or if there are specific ways we can make it up to you, please let us know. We appreciate your understanding and hope to have the opportunity to provide a more positive experience in the future.Sincerely, Hotel Manager
by A traveller
Posted Jan. 7, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Hotel Manager, Hotel Management
Dear Ruth,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the perfect rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon.Best Regards, Hotel Manager
by A traveller
Posted Jan. 6, 2024 on Expedia
The place was clean and smelt good the moment we walked in the door. Room was a good size and the continental bfast had lots of options including waffle machine. It was conveniently located off the hwy and an easy, quick commute to the other side of the river. I’d definitely stay here again.
Comment from Hotel Management
Jan. 9, 2024 by Hotel Manager, Hotel Management
Dear J M,Thank you for the outstanding review! We're thrilled to hear that you found our place clean and welcoming. It's great to know you enjoyed the spacious room and our continental breakfast with a variety of options, including the waffle machine. We appreciate your compliments on our convenient location. We look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager
