Note fondée sur 484 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel vieillissant
Publié le 12 mai 2023 sur HotelsToilettes sales
vitres sales
Micro onde de l’accueil Sale
Literie très moyenne. Pensez à la changer.
Clim bruyante et inefficace.
Planchers en papier mâché et grinçant
Rapport qualité prix très mauvais !!!!!
Commentaires de Gestion de l’hôtel
13 mai 2023 par Hotel Manager., Gestion de l’hôtel
Dear Alain,Thank you for staying with us. I apologize that an unexpected problem caused some major issues. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.
par un voyageur
Publié le 25 août 2019 sur Expedia
poignée de porte cassée, salle de bain sentant le moisi.
Propreté douteuse des draps.
Meubles décollés
Commentaires de Gestion de l’hôtel
15 oct. 2019 par jay, Gestion de l’hôtel
Dear guest,
Please allow me this opportunity to apologize for the inconvenience you experienced during your recent stay at our hotel . I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest,such as you, with anything less than a perfect experience.
We credit our success in the lodging industry to providing good service and quality accommodations at affordable prices. We appreciate your willingness to take the time to let us know where improvement is needed so that we may continue to maintain our standards.
We strive to give all of our guest the best accommodations. We are also making corrective action to make sure this doesn't happen in the future.
We sincerely hope you will give us an opportunity in the near future to extend our hospitality.
Jemish Patel
General manager
par un voyageur
Très moyen
Publié le 15 mars 2019 sur HotelsHôtel pas très propre, pas d'accueil, pas de petit déjeuner. En zone industrielle
Commentaires de Gestion de l’hôtel
23 mars 2019 par Jemish Patel, Gestion de l’hôtel
Thank you for taking the time to respond and make comments about your stay. We will continue to improve the property and the services we provide.Thank you for taking the time to bring it to our attention.
We hope to see you in the future. Thank you for your business.
par gilbert
il fallait un arret sur la route
Publié le 10 mars 2017 sur Hotelsde passage
par Marie Claude de Montréal
Dégoutant...
Publié le 5 juin 2015 sur HotelsAccueil sympathique.
Chambre dégoutante. J'ai gardé mes chaussures en raison du plancher crasseux. En vérifiant la présence d'insectes sur le matelas, j'y ai vu un énorme cerne de moississure.
Grandement déconseillé malgré le prix très alléchant.
par un voyageur
Publié le 4 mars 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jamarcus,Thank you for the perfect rating! We're thrilled to hear that you had such a fantastic experience with us. Providing exceptional service and ensuring our guest's satisfaction is our top priority. We appreciate your feedback and look forward to maintaining our high standards for your future visits. Thank you for choosing us, and we can't wait to welcome you back for another 5 out of 5 experience!Sincerely, Hotel Manager
par un voyageur
Datd
Publié le 4 mars 2024 sur HotelsKinda dated
Commentaires de Gestion de l’hôtel
4 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lewis,Thank you for your rating and feedback. We appreciate your input, and we're sorry to hear that you found some aspects of our hotel to be dated. We continuously strive to improve our facilities and amenities, and your comments will be taken into consideration as we work towards enhancing our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you have any further feedback or suggestions, please feel free to share them with us.Sincerely, Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rivera,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Unsafe n couldn't cancel my reservation n couldn't get a receipt
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear EDWARD,We're deeply sorry to hear about your experience. Safety and guest satisfaction are our utmost priorities. We take your concerns seriously and will investigate the issues with the reservation and receipt immediately. Your feedback is invaluable, and we'll work diligently to address these matters to ensure a better experience for all our guests in the future. We apologize for any inconvenience caused.Sincerely, Hotel Manager
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Eric,Thank you for your 8 out of 10 rating! We appreciate your feedback and are glad to hear that you had a positive experience during your stay. We strive to provide the best possible service and accommodations for our guests. If there's anything we can do to further improve and earn a higher rating from you next time, please let us know. We value your input and look forward to serving you again in the future. Thank you for choosing us!Sincerely, Hotel Manager
