Note fondée sur 398 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stephanie
Très bien
Publié le 17 févr. 2016 sur HotelsTrès bel hôtel le village est typique nous avons apprécier notre séjour. La chambre était grande et le petit déjeuner très copieux
par un voyageur de Houston
Publié le 4 mars 2024 sur Expedia
Cleaning lady had not showed up and bathtub had a couple of hairs and debris on and in the tub.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Janissa Sims, Gestion de l’hôtel
Thank you for writing to let us know about your stay. my apologies for the inconvenience in your restroom. I do hope you will give us another chance to prove we are the choice hotel you would prefer. Happy Traveling
par un voyageur
Publié le 2 mars 2024 sur Hotels
Great experience passing through.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Janissa Sims, Gestion de l’hôtel
Greetings Mary AThank you for the kind words about your stay with us. We do hope to see you again soon!Happy Traveling
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Janissa Sims, Gestion de l’hôtel
Dear Jesus, Thank you for taking the time to review your recent stay at Comfort Suites. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Janissa SimsGeneral Manager Comfort Suites
par un voyageur
Publié le 27 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Janissa Sims, Gestion de l’hôtel
Dear Sergio, Thank you for taking the time to review your recent stay at Comfort Suites. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Really pretty nice place. Loved it.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Janissa Sims, Gestion de l’hôtel
Dear Julia, Thank you for taking the time to survey our hotel regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Janissa SimsGeneral Manager Comfort Suites
par un voyageur
Publié le 5 janv. 2024 sur Expedia
Out of all the Hotels I’ve ever stayed in this one was by far the best from the kindness of the staff, the big rooms, amazing pillows and beds, great breakfast and so on I’ll definitely stay again
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Janissa Sims, Gestion de l’hôtel
Dear Kynishia, Thank you for taking the time to survey our hotel regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Janissa SimsGeneral Manager Comfort Suites
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Janissa Sims, Gestion de l’hôtel
Thank you for staying with us. Hope to see you again soon. Happy Traveling!
par un voyageur
Publié le 27 déc. 2023 sur Hotels
Only hotel in town that lets dogs stay.
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Janissa Sims, Gestion de l’hôtel
Dear Sarah,Thank you for taking the time to say a few words regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Comfort Suites
par un voyageur
Publié le 23 déc. 2023 sur Expedia
When I checked in the guy could care less. He didn't confirm # of nights, didn't tell me when check-out or breakfast was and didn't point me in the direction of my room. Didn't give me any kind of receipt to show number of nights. Somehow when I booked on expedia, I booked 2 nights, when we checked out after just the first night, my daughter told him we were checking out. We were still charged for 2 days. I was in town for a surprise birthday party for my mom and was in a hurry, but had he confirmed a booking for 2 nights, I could've corrected it at check-in. When I received the email with the final charge on Monday and saw the amount, I was furious. When I called to get it fixed and they couldn't/wouldn't do anything to rectify, I was livid. I've stayed at that hotel multiple times because it's ok, and it's the best price for a somewhat decent hotel. The front desk people are usually great. I am making a reservation for Monday, and I will start staying at a different hotel.
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Janissa Sims, Gestion de l’hôtel
Pam, I am very sorry for the service you received. This is not our normal practice. I will coach to make sure all employees know how to properly treat all guests. Since you did go through a 3rd party, we would not been able to change the nights of stay. You would have been directed back to the source of booking as we cannot change that booking. I would love you for you to give us another try as you said you have stayed here before and have had no issues. I will personally see to it that these issues will not be an issue anymore. Comfort Suites Team
