Note fondée sur 67 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Albert
Seul le petit déjeuner vaut vraiment le détour.
Publié le 11 mai 2017 sur HotelsCette auberge de jeunesse est un bon point de passage pour tout jeune souhaitant voyager économiquement pour découvrir Belfast. Mais ce bâtiment a beacoup vieilli : les chambres, les salles de bain demandent un brin de rénovation. Point positif : le petit déjeuner traditionnel servi avec la plus grande hospitalité. Attention à la faiblesse du réseau Wifi si vous logez dans les étages les plus élevés. Un prix somme toute raisonnable pour le service et l'éloignement par rapport au centre ville.
Commentaires de Gestion de l’hôtel
12 mai 2021 par Barbara, Gestion de l’hôtel
Hello, Albert! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
par un voyageur
Publié le 8 mars 2024 sur Expedia
The accommodation was not cleaned after the previous occupants had used it. The hotel did not respond to rectify this. Awful, no refund or apology from the hotel or Expedia.
Appalling do not stay at an Oyo hotel.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Barbara, Gestion de l’hôtel
Hi, Rachel! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara
par un voyageur
Publié le 27 févr. 2024 sur Expedia
good
Commentaires de Gestion de l’hôtel
20 mai 2024 par Noah, Gestion de l’hôtel
Thanks for the positive rating, Imad! Hope to welcome you again soon. Regards, Noah
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Absolutely nightmare. 1st room was smelling and tv not working. Toilet dirty and stained. Moved to 2nd room , window seal with big black flies and noisy. People banging doors . Got a text message in the morning asking us to stay one extra night for free as compensation and we declined. Who in their normal will even think of spending an extra horrible night there. Not worth it even for free. We asked for deduction for the price and there was no response. . Nothing was worth what we paid for. Bed was uncomfortable and base damaged and dirty. Will never put our feet there even for free.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Joey, Gestion de l’hôtel
Hi, Nigel! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Excellent accommodation, the service was incredible and the breakfast was delicious, the rooms and common areas are comfortable
par un voyageur
Publié le 17 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
19 avr. 2022 par Jane, Gestion de l’hôtel
Hi, Michael! We are sorry to know that you are not fully satisfied with our services. Be assured, that we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!
par un voyageur
Publié le 26 nov. 2019 sur Hotels
Very friendly staff, Room is OK for the Hostel standard.
Maybe a little bit overpriced (108 pounds for 4 persons per night).
Breakfast was good, homemade by the Master of the house
Commentaires de Gestion de l’hôtel
12 mai 2021 par Barbara, Gestion de l’hôtel
Hi, Dalius! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
par un voyageur
Publié le 23 sept. 2019 sur Expedia
Great stay at Kate’s B&B. My mate brought back a yoke and was able to service her without any drama. Lovely fry the next morning and the cook was a delightful woman who loved a wee bit of cheeky banter and knows how to cook an egg. We had a shower in the corner of the room which is absolute genius especially for the lads who are into voyeurism
Commentaires de Gestion de l’hôtel
12 mai 2021 par Barbara, Gestion de l’hôtel
Hi, Spin! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Barbara
par un voyageur
Publié le 9 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
12 mai 2021 par Barbara, Gestion de l’hôtel
Hi, Thank you for taking the time to share your review. We are committed to providing a comfortable stay and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience. Regards, Barbara
par un voyageur
Publié le 24 juill. 2019 sur Expedia
Very convenient for centre of Belfast. good clean basic facilities.Helpful friendly resident manager. Booking from Expedia created problems where booking was confirmed on a Saturday by email with non-refundable payment of £67.51.An email on Monday (which I did not see while travelling) said the price should be £70.00. Fortunately the Manager was able to give me another smaller room for the night when we arrived at the property. This is an Expedia Problem which I have experienced before where bookings are found to create problems. I shall remember NEVER to book through Expedia again. I would however stiil book at Kate's.
Commentaires de Gestion de l’hôtel
12 mai 2021 par Barbara, Gestion de l’hôtel
Hi, Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Barbara
