Ratings based on 412 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 20, 2023 on Expedia
Nice hotel right opposite the station
Comment from Hotel Management
Nov. 22, 2023 by Milène D’AGOSTINI, Manager, Hotel Management
Dear Richard,Thank you for this high rating.We're delighted to hear that our hotel's cleanliness, condition, and service met your expectations and that the amenities provided in your room contributed to a comfortable stay. It's wonderful to know that our efforts to maintain a high standard of hospitality are appreciated by our guests.We look forward to welcoming you back. Best wishes,Milène D’AGOSTINI, Manager
by A traveller
Excellent hotel and great service
Posted Oct. 17, 2023 on HotelsI had a great stay at Best Western during my business trip to Belfort. The hotel is very nice and clean and the food is excellent. I have to say thanks to the night receptionist who arranged a taxi for me to pick me up from Belfort TGV and bring me to the hotel. I will definitely stay again at this hotel with my next trip. The hotel is conveniently located opposite the train station and has breakfast starting at 6 am so you can have some food before catching an early train.
Comment from Hotel Management
Oct. 17, 2023 by Milène D’AGOSTINI, Manager, Hotel Management
Dear Iuliana,Thank you very much for this kind review of your stay.We are thrilled to hear that you enjoyed your stay and appreciated our clean and comfortable rooms. It's great to know that our convenient location near the train station and early breakfast hours were helpful for your business trip. Our team, including the night receptionist, is always ready to assist our guests, and we're glad that they were able to arrange a taxi for you. We continuously strive to provide excellent service to all our guests, and your kind words are truly appreciated.We look forward to welcoming you back on your next trip to Belfort.We look forward to seeing you again on your next stay.Best wishes,Milène D’AGOSTINI, Manager
by A traveller
Great location for train and bus
Posted Sep. 22, 2023 on HotelsOur room was very cramped and really only suitable for one person. Otherwise, it was good.
The best thing was the location opposite the train station.
Comment from Hotel Management
Sep. 27, 2023 by Milène D’AGOSTINI, Manager, Hotel Management
Dear Sheila,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our convenient location right across from the train station, making it easy for our guests to access public transportation. However, we regret to hear that you found your room to be cramped. Our hotel offers various room sizes, and we would be more than happy to help you choose a more spacious room for your next stay, such as our Executive or Family rooms, which offer more space and comfort.All of the team hope that we may be able to see you again in the future. Kindest regards,Milène D’AGOSTINI, Manager
by A traveller
Posted Sep. 21, 2023 on Expedia
Nice hotel opposite the train station and despite being in that location was nice and quiet
Comment from Hotel Management
Sep. 27, 2023 by Milène D’AGOSTINI, Manager, Hotel Management
Dear Richard,Thank you for this review.We are delighted to hear that you appreciated our convenient location opposite the train station and found your stay to be quiet and peaceful. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, so it's great to know that our efforts paid off in your case.We look forward to seeing you again in the future.Kind regards,Milène D’AGOSTINI, Manager
by A traveller
Posted Jun. 29, 2023 on Expedia
All in all a good choice and location with lots' of restaurants around. Just the parking space was quite narrow and its entrance not very visible when arriving via the normal city road
Comment from Hotel Management
Jul. 5, 2023 by Milène D’AGOSTINI, Manager, Hotel Management
Dear Emmanuel,Thanks for taking the time to review your stay at our hotel.The comfort and satisfaction of our guests are of the utmost importance to us, so it is rewarding to know that you had such an enjoyable experience. We have duly noted your feedback concerning the parking, and we will make note of this for the future however, our team are readily available for assistance if required.It would be a pleasure to welcome you again. Kindest regards,Milène D’AGOSTINI, Manager
by A traveller
Posted Jan. 16, 2023 on Expedia
Good hotel nicely situated opposite the station
Comment from Hotel Management
Jan. 17, 2023 by Amélie, Hotel Management
Hello,Thank you for this great note and comment.Sincerely,The reception
by A traveller
Posted Nov. 29, 2022 on Hotels
Comment from Hotel Management
Dec. 20, 2022 by Amélie, Hotel Management
Bonjour,Nous vous remercions pour votre note et espérons que votre séjour ce soit bien passé.Cordialement,La réception
by A traveller
Posted Nov. 27, 2022 on Hotels
Comment from Hotel Management
Nov. 29, 2022 by Amélie, Hotel Management
Bonjour,Merci pour votre note, nous espérons vous revoir dans notre établissement.Cordialement,AmélieLa réception
by A traveller
Good hotel
Posted Jun. 29, 2022 on HotelsA comfortable hotel just across the road from the railway station. Room not as spacious as the pictures but plenty of room with a separate toilet to the bathroom. Very quiet and enjoyed opening the windows each night.
by A traveller
Posted Jan. 2, 2022 on Expedia
