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Mama Shelter Belgrade

4.5 star property
4.5-star luxury hotel near Knez Mihailova Street

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Photo gallery for Mama Shelter Belgrade

Bar (on property)
Property video
Room, 2 Queen Beds, Terrace (XXL Mama)
Meeting facility
Room, 1 King Bed (XXL Mama)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Kneza Mihaila 54A, Belgrade, 11000
  • Place, Knez Mihailova Street
    ‪1 min walk‬
  • Place, Kalemegdan Citadel
    ‪6 min walk‬
  • Place, Republic Square
    ‪8 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Twin Beds (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama)

  • 45 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms, Terrace (XXL Mama)

Room, 2 Bedrooms, Terrace (XXL Mama)

Room, 2 Bedrooms, Terrace (XXL Mama)

  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace (XXL Mama)

Room, 1 King Bed, Terrace (XXL Mama)

Room, 1 King Bed, Terrace (XXL Mama)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Belgrade

Heart of Belgrade.You'll be steps from Knez Mihailova Street and within a 10-minute walk of Kalemegdan Citadel with a stay at this Stari Grad hotel. Republic Square and National Museum are also within half a mile (1 km).

What's nearby

  • Knez Mihailova Street - 1 min walk - 0.1 km
  • Kalemegdan Park - 1 min walk - 0.1 km
  • Kalemegdan Citadel - 6 min walk - 0.6 km
  • Republic Square - 8 min walk - 0.7 km
  • Skadarska - 10 min walk - 0.9 km

Getting around

  • Belgrade Dunav Station - 11 min drive
  • Nikola Tesla Airport (BEG) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Mama Shelter Restaurant Belgrade - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪City Garden - ‬1 min walk
  • ‪Icebox - ‬1 min walk

About this property

Mama Shelter Belgrade

4.5-star luxury hotel near Knez Mihailova Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Mama Shelter Belgrade. For a fee, parking is available.

This 4.5-star Belgrade hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 7 levels
  • 2917 sq ft of conference space
  • 271 sq m of conference space
  • Built in 2018
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and slippers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured self parking on site (EUR 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with premium channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 132 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

This property offers portable visual emergency devices on request at check-in.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Belgrade Hotel
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Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 498 reviews
Rating 8 - Good. 107 out of 498 reviews
Rating 6 - Okay. 30 out of 498 reviews
Rating 4 - Poor. 8 out of 498 reviews
Rating 2 - Terrible. 9 out of 498 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central hotel with quirky décor and clean rooms. The rooftop bar and views are excellent, but the location on top of a shopping center makes access less peaceful and difficult to initially find. Breakfast is average, but great options nearby. Hotel best for those who like lively, alternative style.
Stayed 2 nights in Sep 2025

10/10 Excellent

Korana

Liked: Staff & service
Stayed 1 night in Sep 2025

4/10 Poor

Rashel, encino

Liked: Cleanliness
I requested a quiet room and instead was given the worse room possible facing construction and couldn’t sleep Saturday morning due to noise from construction. They never bothered to change my room
Stayed 1 night in Aug 2025

10/10 Excellent

Maria-Luisa

Stayed 2 nights in Aug 2025

10/10 Excellent

Stefan

Stayed 5 nights in Aug 2025

10/10 Excellent

Erik

Stayed 3 nights in Aug 2025

10/10 Excellent

Makar

Stayed 1 night in Sep 2025

4/10 Poor

Mandy-Lynn

Disliked: Cleanliness, staff & service, amenities
The only thing good about this place is the bar.
Stayed 1 night in Aug 2025

6/10 Okay

Carine

Liked: Staff & service
Disliked: Property conditions & facilities
The room smelt like bathroom upon arrival and the next day they gave us a room with a better smell and condition. Before switching rooms, house keeping didn’t even clean our room the first day … but then the staff was very reactive to help and give us a better room. The bathrooms seem outdated and the shower handle was falling out of the wall and we manually replaced it. The amenities in the bathroom were very poor and the quality was not suitable. Breakfast was good, it’s worth getting with the room The best was comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities
Great places to stay. Convenient enough even though it's in a mall, everything is easy to walk to.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Stayed 3 nights in Aug 2025

10/10 Excellent

aleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious. Bed and linens are comfortable and clean. Food options are everywhere around you. Either by visiting mama shelter restaurant or simply walking out in Knez Milosa Street. You are right across the street from the largest park in the city, Kalemegdan. Also walkable distance from here is the restaurant row on River Sava.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool stay - Mama loves Belgrade so do we

Mama’s shelter is an awesome fun place to stay. A shelter with a very cool vibe of music playing at night. You can relax and not hear the nightclub atmosphere of the awesome DJ’s Belgrade itself has great dining choices and it was a little sanctuary of funky coolness
Stayed 3 nights in Jul 2025

10/10 Excellent

Erin

Stayed 1 night in Jul 2025

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 1 night in Jul 2025

10/10 Excellent

Mladen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay. Central location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jelena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Mama Shelter. Convenient room service & great food at the rooftop restaurant. Got to meet one of the owners Noam while there, had a lovely chat, such a nice guy. We will definitely be back. Thank you Noam & the entire mamá shelter staff! Love from the DR 🇩🇴
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Stayed 4 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Milo

Liked: Cleanliness, property conditions & facilities, room comfort
Mamas shelter is the best stay in Belgrade.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This Mama is Sugar!

This hotel is a vibe! Check in was a little longer than expected but the staff is incredible, the property is seriously cool. Did I mention the location!? Although it is above a mall it is quiet and relaxing but can turn up if you want it too. Right next to the coolest park and extremely walkable. I would argue this is the best hotel for the price in Belgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian, Port Elgin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central and the staff were polite, friendly and helpful.
Stayed 4 nights in Jun 2025

8/10 Good

Cam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Dmitriy, Oxford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Belgrade!
Stayed 12 nights in May 2025

10/10 Excellent

Dmitriy, Oxford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super central location, spacious soundproof rooms, easy access to shopping center (elevator ride), friendly staff, top-notch food in the hitel restaurant.
Stayed 10 nights in May 2025