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Mercure Belgrade Excelsior

3.5 star property
3.5-star hotel near Knez Mihailova Street

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Photo gallery for Mercure Belgrade Excelsior

Exterior
Bar (on property)
Meeting facility
Exterior
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Kneza Miloša 5, Belgrade, 11000
  • Place, Nikola Tesla Museum
    ‪8 min walk‬
  • Place, Slavija Square
    ‪10 min walk‬
  • Place, Knez Mihailova Street
    ‪10 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Belgrade

Heart of Belgrade.With a stay at this Vracar hotel, you'll be steps from Embassy of Turkey and Embassy of the Czech Republic. Embassy of Brazil and Serbian Chamber of Commerce are also within half a mile (1 km).

What's nearby

  • Nikola Tesla Museum - 8 min walk - 0.7 km
  • Slavija Square - 10 min walk - 0.9 km
  • Knez Mihailova Street - 10 min walk - 0.9 km
  • Belgrade Waterfront - 12 min walk - 1.0 km
  • Church of Saint Sava - 18 min walk - 1.5 km

Getting around

  • Belgrade Dunav Station - 7 min drive
  • Nikola Tesla Airport (BEG) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pelivan - ‬2 min walk
  • ‪St. Mark's Place - ‬3 min walk
  • ‪Asia Food - ‬5 min walk
  • ‪Coffeedream - ‬5 min walk

About this property

Mercure Belgrade Excelsior

3.5-star hotel near Knez Mihailova Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the business-friendly Mercure Belgrade Excelsior. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Belgrade hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 7 levels
  • Built in 1921
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Mercure Belgrade Excelsior offers 73 accommodations with safes and complimentary bottled water. This Belgrade hotel provides complimentary wireless Internet access.

Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; RSD 1,300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: RSD 3000 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for RSD 3500 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately RSD 1300 per person
  • Airport shuttle fee: RSD 5300.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RSD 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: RSD 3500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Belgrade Excelsior Opening September 2017 Hotel
Mercure Excelsior Opening September 2017 Hotel
Mercure Belgrade Excelsior Opening September 2017
Mercure Excelsior Opening September 2017
Mercure Belgrade Excelsior Hotel
Mercure Excelsior Hotel
Mercure Excelsior
Mercure Belgrade Excelsior (Opening September 2017)
Mercure Belgrade Excelsior Hotel
Mercure Belgrade Excelsior Belgrade
Mercure Belgrade Excelsior Hotel Belgrade

Mercure Belgrade Excelsior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 228 reviews
Rating 8 - Good. 63 out of 228 reviews
Rating 6 - Okay. 20 out of 228 reviews
Rating 4 - Poor. 6 out of 228 reviews
Rating 2 - Terrible. 2 out of 228 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Semyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but a bit small and pricey. Staff:some friendly and some not. Breakfast is good but not excellent. Disliked elevator: only one (for 7 floors) and capacity for 2 persons. You may spend a lot of time waiting for.
Stayed 3 nights in Sep 2025

10/10 Excellent

hui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Concettina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and the staff is second to none. Alexandra, Jovana, Yalena and Alexander really made my two week stay absolutely exceptional. It was my second time here and will be sure to book again! Btw, great food and breakfast deals too! Keep up the great work !
Stayed 12 nights in Nov 2024

10/10 Excellent

FABRICIO

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: location, friendly staff, extra bed for kid, good breakfast Con: difficult to find a parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Gye S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2024

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Rosze

Liked: Cleanliness, staff & service
This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again
Stayed 18 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

3 day tour

Good location. The staff were friendly and helpful. The rooms though are average. Paper thin walls means you can hear every word for people next to you. The pillows were also lumpy. Requested and iron which was broken and had split cable making it dangerous.
Stayed 3 nights in Sep 2023

8/10 Good

Virginia

Good hotel in city center. Will stay again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lee Craig William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.
Stayed 3 nights in Sep 2023

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good view, walkable staff friendly
Stayed 1 night in Aug 2023

6/10 Okay

Paul

good location, but Noisy and quality underwhelming

1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.
Stayed 3 nights in Apr 2023

6/10 Okay

arjald

Stayed 2 nights in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay!

Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
1. we didnt get wine as promissed at the reservation as a Silver Exclusives As a valued Silver member, you’ll also get: 1 Free bottle of sparkling wine per stay. 2. i payed tax at the hotel. the price at the order was include tax.
Stayed 3 nights in Oct 2021

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within the city center. No parking possibilities. Breakfast small but ok.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon hotel. Accueil très chaleureux. Chambres spacieuses et confortables. Excellent restaurant. Bonne situation
Stayed 1 night in Aug 2021