Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2024 sur Expedia
The staff wasn’t great , didn’t show courtesy of trust with credit card swipe issue , somebody else signed on my room for breakfast , they made wait to sort that issue out which was entirely an internal issue to them , a non expensive hotel doesn’t have to translate to non standard services and customer respect
Commentaires de Gestion de l’hôtel
19 mars 2024 par Asst Front Office Manager, Gestion de l’hôtel
Dear Ms. Suruchi, Greetings from RBD Sarovar Portico, Bengaluru!!! I'm sorry to hear about the series of issues you faced during your stay, particularly the lack of courtesy you experienced with the credit card swipe situation and the confusion over your breakfast charge. We strive to ensure our guests feel confident and secure in all transactions and it's clear we fell short in this instance. Additionally, causing you to wait while we addressed an internal matter is certainly not reflective of the standards we aim to uphold, regardless of our pricing tier. It's important to us that every guest receives high-quality service and the respect they deserve. We're taking your feedback seriously and will work diligently to improve our training processes to prevent such mistakes in the future. We hope to have an opportunity to regain your trust and demonstrate the level of service we're truly committed to providing. Regards,Shubhasis RathAsst Front Office Manager
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2024 par General Manager , Gestion de l’hôtel
Dear Mr. Shyam, Greetings from RBD Sarovar Portico, Bengaluru!!! Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Warm Regards,Ravi Ojha General Manager RBD Sarovar Portico ORR , Bengaluru
par un voyageur
Comfortable clean hotel with great service.
Publié le 23 juill. 2023 sur HotelsThe hotel is very close to the Bagmane business offices. The hotel manager without hesitation provided complimentary transport to my office, which made my travel to work that day very convenient. The breakfast buffet was awesome with good options. The room was clean and comfortable.
Commentaires de Gestion de l’hôtel
2 août 2023 par Shubhasis Rath, Gestion de l’hôtel
Dear Sir/Madam,Greetings from RBD Sarovar Portico, Bengaluru!We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at RBD Sarovar Portico.It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. We are pleased to read that you were impressed with the personalized service.The team takes great pride in the service they provide, and we believe it is the small details, which make the big difference and drive us towards perfection.Your generous praise of our team, our service and facilities are truly very encouraging. We greatly value your kind patronage and look forward to the pleasure of welcoming you back in RBD Sarovar Bangaluru.With best regards,Shubhasis Rath Front Office Manager RBD Sarovar Portico ORR , Bengaluru
par un voyageur
Publié le 17 mai 2022 sur Expedia
par un voyageur
Good option in that area
Publié le 24 déc. 2021 sur HotelsThe stay was pleasant one. the rooms were clean. the breakfast buffet had a decent spread. also the location was not noisy so had a good sleep.
par un voyageur
Publié le 15 déc. 2021 sur Expedia
I was given an upgrade to a larger room with a balcony which was great, however the curtains were not wide enough to cover the window and let light in all not....
Since there was no control for the balcony light and the room was on the first floor at the same level of the street lights this was a bit annoying...
The curtain issue was taken up with the hotel HK staff but they were unable to find a fix to it...
par un voyageur
Publié le 31 oct. 2021 sur Expedia
Excellent
par un voyageur
Publié le 17 août 2021 sur Hotels
par un voyageur
Publié le 8 mars 2021 sur Expedia
Great complimentary breakfast!! Good place to stay for the price.
par un voyageur
Publié le 9 juill. 2020 sur Hotels
