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The Palmer House Resort, Ascend Hotel Collection

3.0 star property
Family-friendly 3-star hotel near Manchester Designer Outlets

Choose dates to view prices

Photo gallery for The Palmer House Resort, Ascend Hotel Collection

Property amenity
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed, Accessible, Non Smoking
Property amenity
Individually decorated, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Housekeeping

Explore the area

Map
5383 Main St, Manchester Center, VT, 05255
  • Manchester Designer Outlets
    ‪13 min walk‬
  • Golf Club at Equinox
    ‪5 min drive‬
  • Hildene
    ‪11 min drive‬
  • Rutland, VT (RUT-Rutland Southern Vermont Regional)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually decorated, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

About the area

Manchester Center

Heart of Manchester Center.Within a 15-minute walk of the hotel, you'll find Lye Brook Falls and Manchester Designer Outlets. Gander Gallery and Dana L. Thompson Memorial Park are also within 2 miles (3 km).

What's nearby

  • Manchester Designer Outlets - 13 min walk - 1.1 km
  • Southern Vermont Arts Center - 4 min drive - 2.6 km
  • American Museum of Fly Fishing - 4 min drive - 2.9 km
  • Golf Club at Equinox - 5 min drive - 3.6 km
  • Hildene - 11 min drive - 7.9 km

Getting around

  • Albany Intl. Airport (ALB) - 75 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Zoey's Double Hex - ‬3 min drive
  • ‪The Works Bakery Cafe - ‬14 min walk
  • ‪Charlies Coffee H - ‬11 min walk

About this property

The Palmer House Resort, Ascend Hotel Collection

Family-friendly 3-star hotel near Manchester Designer Outlets
The Palmer House Resort, Ascend Hotel Collection offers its guests a golf course, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, a hot tub, and barbecue grills are also featured at the family-friendly The Palmer House Resort, Ascend Hotel Collection. Self parking is free.

This 3-star Manchester Center hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palmer House Resort, Ascend Hotel Collection offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Rooms open to patios. These individually decorated accommodations have separate sitting areas. A pillow menu is available. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

Similar properties

Front of property - evening/night

Hampton Inn and Suites Manchester

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,003 reviews
The price is CA $209
CA $230 total
includes taxes & fees
Jul 6 - Jul 7
Hampton Inn and Suites Manchester

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Bicycle rentals
  • Fishing
  • Golf clubs/equipment
  • Hot tub
  • Indoor pool
  • Mini golf
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 6 to May 27:
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.49 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Palmer House Resort, Ascend Hotel Collection.

Property is also known as

Palmer House Manchester Center
Palmer House Resort Motel
Palmer House Resort Motel Manchester Center
Palmer House Resort Manchester Center
Palmer House Resort
The Palmer House Resort, Ascend Hotel Collection Hotel

The Palmer House Resort, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 388 out of 796 reviews
Rating 8 - Good. 258 out of 796 reviews
Rating 6 - Okay. 94 out of 796 reviews
Rating 4 - Poor. 33 out of 796 reviews
Rating 2 - Terrible. 23 out of 796 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was unbelievably kind and helpful! I would definitely stay here again because of the hospitality I received from Jackie and the other staff. Bed was comfy and room was clean
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay during inclement weather.
Stayed 2 nights in Feb 2025

8/10 Good

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wld stay again
Stayed 1 night in Feb 2025

8/10 Good

Stefanie

Travelled with family and small children
Liked: Cleanliness, staff & service
We liked our corner room although the walls were very thin so we were awoken by our neighbors talking loudly the first night. The second night, after a long day of skiing we were looking forward to the hot tub but were told it was closed and to “try again tomorrow.” The third night we did go in the hot tub and it was pretty dirty and didn’t appear to have been cleaned in awhile.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marissa

Stayed 1 night in Feb 2025

4/10 Poor

Noel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
A lot of noise, you can hear everything between the rooms The unprofessional administration
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Jan 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
We had to change rooms because the old toilet wouldn't stop running in the first room. The second room was spotless except for the grout and cauking in the bathroom that was blackened. Everything else about the place was very good and very comfortable. The staff was kind and helpful. The continental breakfast included scrambled eggs and bacon that we weren't expecting. Overall we very happy with our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice surprise to be upgraded to a room with a little kitchenette and living room with fireplace! Excellent value!
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced & smells awful

We were in town for a hockey tournament & I requested a room with two beds vs a king. My friend paid significantly less than me booking through Orbitz and she got a huge, clean, sweet. Our room smelled like stale cigarettes & cheap air freshener. After spending our evening in my friend’s suite we got back to our room, we’re getting ready for bed & could hear someone in the next room over coughing. IT WAS AWFUL.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay and a true diamond in the rough. Staff was extremely kind and accommodating!
Stayed 4 nights in Jan 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Free upgrade
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Stayed 3 nights in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great motel in a convenient location

Staff was friendly and helpful. The free breakfast was good, but should be served earlier than 8am on the weekends. The rooms were spacious, but the heat was too hot in the rooms and could not be turned down. The indoor pool was more like a cold plunge and the filter in the hot tub needed to be changed. Located in a cute town, with lots of shops and restaurants nearby.
Stayed 2 nights in Dec 2024

6/10 Okay

Mitchell

Travelled with family
The property is fine. I have come up here Christmas Eve for a number of years to go skiing at Stratton mountain. The property is clean and moderately priced.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zhening

Liked: Amenities
Great place
Stayed 2 nights in Dec 2024

8/10 Good

?????

Liked: Staff & service, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

2/10 Terrible

shealyn

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew, Epsom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was beautiful, and had a nice view from the deck. The jacuzzi tub was big enough to fit 2 in. The bathroom was roomy with his/hers sinks and a decent sized shower. The indoor pool, hot tub and workout area were just a short distance away (we chose to drive it due to icy conditions.) The breakfast was somewhat limited but very good (toast, bagels, bacon, scrambled eggs, yogurt, cereal, fruit, coffee and juices.) We would definitely stay there again if we are in the area. The only thing that wasn't working right was the fireplace, but they offered to come fix it and we refused the offer.
Stayed 2 nights in Dec 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mario

Travelled with partner
Nice area. Clean property and good breakfast! Room was clean and property manager was very helpful with suggestions for eating and attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homey Palmer House

Room was spacious and clean. Liked that it had wood look floors rather than carpeting. Well kept for an older property. Friendly staff and a respectable breakfast. There in an off season so not crowded.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and the staff was friendly and very accommodating.
Stayed 1 night in Nov 2024