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21c Museum Hotel Bentonville

4.0 star property
4-star eco-certified hotel near Crystal Bridges Museum of American Art

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Photo gallery for 21c Museum Hotel Bentonville

Lounge
1 bedroom, premium bedding, down comforters, minibar
Exterior
Exterior
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

Map
200 Ne A St, Bentonville, AR, 72712
  • The Momentary
    ‪12 min walk‬
  • Crystal Bridges Museum of American Art
    ‪14 min walk‬
  • Walmart Headquarters
    ‪16 min walk‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Luxury Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

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About the area

Bentonville

Central Bentonville getaway .Your stay at this Downtown Bentonville hotel places you within 3 miles (5 km) of Crystal Bridges Museum of American Art and Walmart Headquarters. The Walmart Museum and Bentonville Convention and Visitors Bureau are also within half a mile (1 km).

What's nearby

  • The Walmart Museum - 2 min walk - 0.2 km
  • The Momentary - 12 min walk - 1.0 km
  • Crystal Bridges Museum of American Art - 14 min walk - 1.3 km
  • Walmart Headquarters - 16 min walk - 1.4 km
  • Scott Family Amazeum - 19 min walk - 1.7 km

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 24 min drive

Restaurants

  • ‪Onyx Coffee La - ‬2 min walk
  • ‪The Pedaler S Pub - ‬11 min walk
  • ‪Eleven at Crystal Bridges - ‬19 min walk
  • ‪Table Mesa Bistro - ‬1 min walk
  • ‪Lady Slipper - ‬4 min walk

About this property

21c Museum Hotel Bentonville

4-star eco-certified hotel near Crystal Bridges Museum of American Art
21c Museum Hotel Bentonville offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified 21c Museum Hotel Bentonville. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bentonville hotel.

  • 104 guestrooms or units
  • 4 levels
  • Built in 2012
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
21c Museum Hotel Bentonville offers 104 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bentonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 9 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Skydiving

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 9.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c
21c Hotel Museum
21c Museum
21c Museum Bentonville
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Bentonville Museum Hotel
Hotel 21c Bentonville
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Hotel 21c Museum Hotel Bentonville - MGallery
21c Museum Hotel Bentonville - MGallery Bentonville
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21c Museum Hotel Bentonville Hotel
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21c Museum Hotel Bentonville Hotel Bentonville

21c Museum Hotel Bentonville Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 855 out of 1004 reviews
Rating 8 - Good. 102 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 4 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

CHARLES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well located in Bentonville, within walking to the town square, 5 min, with a lot of eating opportunities, and 2min to the trail to the museum, 15min walk. The hotel staff very friendly and helpful. Rooms clean and large with excellent bath facilities. Only issue encountered was being served "cold" eggs, sausage and grits each morning. Dinner was very good. Would stay again, but eat breakfast in town, which we did on day 3!
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ana, Keller

Business traveller
Liked: Property conditions & facilities
Really cool place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Amenities
Art was fantastic. Staff wonderful Very dog friendly! Had a great time.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property even though construction is in the area. Very safe! Immaculate accommodations and very clean! Service at the Bee Hive was top notch!
Stayed 1 night in Mar 2025

6/10 Okay

Maggie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Perfectly adequate hotel which believes itself to be wonderful. Some staff were delightful. Others were downright off hand. Surprising considering it’s not a cheap option. Food was excellent. Current arrangements with building works make accessing the hotel challenging and car parking on the other side of the building. Free valet service would have been a gesture of recompense but not available.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was kind, attentive and helpful. Check-in process was quick and painless. The Hive was fun and lively - great atmosphere and food/drinks. Room was very spacious - size of a suite at other hotels but without the price tag. Overall wonderful experience
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable rooms. Very pleasant and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Oasis in Arkansas

I travel to Fayetteville multiple times a year to visit my daughters at the University, and I decided to stay in Bentonville this time as we all love the art scene there. 21c did not disappoint! The art exhibits were phenomenal, both playful and thought provoking. Absolutely loved the roving green penguins. Service ranged between super helpful and friendly on one end of the spectrum and snooty and aloof on the other end. Maybe the snooty people were part of an art installation. :)
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend highly!

This is an awesome hotel. Extremely helpful and friendly staff, beautiful and interesting art collection, and comfy and nicely appointed rooms. Also a great location. Highly recommend!
Stayed 1 night in Feb 2025

8/10 Good

RS

Liked: Cleanliness, staff & service, property conditions & facilities
Art work was disturbing
Stayed 2 nights in Feb 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy And Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inspirational

From start to finish, 21c delivered an inspiring stay! Thank you for bringing art, architecture and culinary delights to Bentonville to captivate our mind and soul.
Stayed 3 nights in Feb 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel in Bentonville. As a “Museum” hotel, the lobby was in the midst of hanging new installations, so it was a bit bare.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rayna

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The worst hotel in terms of customer service

I had such high hopes for this hotel. I was on an interview. I chose this property and was stunned at the lack of hospitality and professionalism by the staff. The worst encounter I have had at a hotel of this star class (4) has been at 21c. Hipsters usually are at the front desk and scowl at you. No hi how are you or can I help you. It is a joke. At nighttime the front desk “service” is even more horrendous. There is a large woman at night working who stares at guests and doesn’t say a word to them. I have had a better experience at a roadside motel compared to 21c in Bentonville. It was incredibly shocking to see how little people cared. My Nespresso machine wasn’t working and I needed coffee so I called to the front desk in the early morning and I was told to come down to get lobby coffee and asked if I turned on machine (really?). went to the restaurant to obtain a cup, and it was watered down Lavazzo. Nespresso machine was eventually replaced I believe by housekeeping that day when I was out. Someone should have come up immediately with a new coffee machine. What a joke. Again how is this a 4 star hotel for executives traveling to Walmart?!?! I am a seasoned professional who has never experienced such crappy treatment in a hotel. That being said, I went for dinner in the hotel’s restaurant, where the service was excellent. Staff there at bar in particular were very friendly. The hotel as an art museum is a really cool concept. However I wasn’t offered a tour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous wimsical and crazy looking rooms. We loved to spend time in them. Evidently there ie only one of those suites decorated like it. Consider yourself lucky if you get picked. The gallery space on the first floor/lobby displayed delicious art pieces. Conveniently located to downtown and various attractions as well as the Cristal Bridge Museum, a must see!
Stayed 5 nights in Jan 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay with great environment and fun people
Stayed 4 nights in Nov 2024

10/10 Excellent

Isaac

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art was stellar, and the food was fresh and delicious. Loved the penguins.
Stayed 1 night in Jan 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at 21C! It was clean, easy, and romantic! We loved The Hive restaurant as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Stayed 1 night in Dec 2024