Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Cleaness
par un voyageur
Best nigts
Publié le 17 févr. 2024 sur HotelsGreat for the two nights I was there in town and was very quite
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Hotel Management, Gestion de l’hôtel
Dear Sarah, Thank you for being our guest and sharing your kind remarks. Providing a peaceful and comfortable environment for our guests is always our top priority, so we're delighted to see that you had a pleasant experience. Thank you for choosing Extended Stay America, and we hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management
par un voyageur
Publié le 12 déc. 2023 sur Hotels
par un voyageur
Publié le 11 déc. 2023 sur Expedia
Saw a cockroach each night, scraped floors and walls from pets being in the room. Hairs on the bed. I wouldn’t stay here again.
Commentaires de Gestion de l’hôtel
12 déc. 2023 par Hotel Management, Gestion de l’hôtel
Dear Marisa, We appreciate your feedback regarding your recent stay. We apologize for the issues you encountered. Please know that your concerns are taken seriously, and we will address them promptly to ensure a better experience for future guests. We appreciate your understanding and hope you consider giving us another chance to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 21 nov. 2023 sur Expedia
Close to 49 Hwy
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Hotel Management, Gestion de l’hôtel
Dear Stacie, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, especially regarding our location with easy highway access, we are disappointed that we did not meet your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
par un voyageur
Publié le 21 nov. 2023 sur Hotels
par un voyageur
Publié le 21 nov. 2023 sur Hotels
par un voyageur
Publié le 12 oct. 2023 sur Expedia
par un voyageur
Cockroaches in the room
Publié le 8 oct. 2023 sur HotelsBad smell combined with cockroaches in the room, I couldn’t sleep as I kept thinking any movement on the bed as can it be a cockroach, never coming back here
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Hotel Management , Gestion de l’hôtel
Dear Manikantha, We sincerely apologize for the unfortunate experience you had during your stay. Please accept our deepest apologies for the issues you encountered with the room. Your feedback is valuable, and we take it seriously. We have alerted our maintenance and housekeeping teams to address the concerns you raised. We understand your hesitation to return, but we would appreciate the opportunity to make it right should you reconsider in the future. Guest comfort and satisfaction are our top priorities, and we are committed to improving our services. Thank you for bringing this to our attention.Sincerely,Hotel Management
par un voyageur
Publié le 4 oct. 2023 sur Expedia
Liked price.
Didn't like things noted above.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Hotel Management, Gestion de l’hôtel
Dear Larry, Thank you for staying with us and sharing your candid review. We're glad you could take advantage of our services and accommodations at a very reasonable price. We always aim to keep our rates competitive with other hotels in the area while maintaining our high standards at the same time. However, we regret any disappointment you encountered during your stay. We are continually working to improve our guests' comfort and satisfaction and hope you will consider trying us again in the future.Sincerely,Hotel Management
