Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. AR City Hotel Berlin also features coffee/tea in a common area, concierge services, and a refrigerator in a common area.
Smoking is allowed in designated areas at this Berlin hotel.
The hotel staff, especially the receptionist, can be quite unfriendly, careless, and unhelpful. I thought it was just with me, but it wasn't. I saw her talking to four more guests, and she was just as rude to them too. I had to wait for my room to be cleaned after until 3:45pm, and the floor was pretty dirty. The only good thing is the transportation options available. It's fine if you're just looking for something to sleep in.
We ended up with a strange bunk bed room (sold as some kind of family room/room that sleeps more than two) that had no tables or chairs and laminated floors. Lockers were in there so clearly not a normal guest room but several were damaged. Lamps at most beds were not working which was awkward. Floor under the beds hadnât been cleaned in a while. Bathroom had soap dispensers not wall mounted but just lying around. Old toilet paper roll was behind the door. Not impressed. Oh and there was a 3 inch hole in the middle of the floor in the room that was taped over with clear tape. When we got there, the card reader machine was also broken so we didnât even get a key card but the staff went to let us in. Wut?