"When we arrived to check in, we waited 20 minutes while aother guest was complaining to the front desk clerk about their poor experience at the hotel. ... " More
Heart of Berlin
Within a 15-minute walk of this Schöneberg hotel, you'll find Zoo Berlin and Kurfürstendamm. Potsdamer Platz and Brandenburg Gate are also within 3 miles (5 km).
Full-service spa, health club
A full-service spa and a gym are featured at this smoke-free hotel. Enjoy the a rooftop terrace and perks like free WiFi. A sauna and luggage storage are also provided.
20 Dec. 2019 by Oliver Bohme - Manager
Dear Guest, we are sorry to read that you get disappointed in our Hotel but thanks for you earnest critic so we can find solutions for the future. Regards
20 Dec. 2019 by Oliver Bohme - Manager
Dear Guest, we are real sorry for your hole situation in our Hotel. Kings regards
16 Jul. 2019 by Fredy PeREZ
Lieber Gast vielen lieben Dank für deine Bewertung hier. Ich weiß deine Kritik sehr zu schätzen, denn sie hilft uns, Dinge zu verbessern und auf die Wünsche unserer Gäste besser einzugehen. Wir haben diese Worte bereits ernst genommen und sind dabei diese so gut es geht umzusetzen. Ich würde mich sehr freuen, dir die Ergebnisse bei deinem nächsten Aufenthalt in Berlin zeigen zu dürfen!
8 Apr. 2019 by Oliver Böhme / Hotel Manager
Thank you so much for your recent stay and you great review. I will talk to the Housekeeping Team. Best regards
28 Jan. 2019 by Oliver Böhme / Hotel Manager
Thank you for your recent stay and your great review. It was a pleasure to had you as guests. Best regards from Berlin
10 Jun. 2018 by Oliver Böhme / Hotel Manager
Dear Rolf, thank you so much for your recent stay in the Axel Hotel Berlin. I m happy that you had a good time with us and hope to see you soon again. Best regards from Berlin
The following facilities are closed on Monday and Tuesday:
Axel Hotel Berlin - Adults Only offers its guests a full-service spa, a health club, and a sauna. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and an elevator are also featured at Axel Hotel Berlin - Adults Only. This Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Axel Hotel Berlin - Adults Only offers 87 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.