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"When we arrived to check in, we waited 20 minutes while aother guest was complaining to the front desk clerk about their poor experience at the hotel. ... " More

By a verified traveller on Sat 13 Jul 2019

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Hotel Description

Adults-only hotel near Zoo Berlin

Heart of Berlin

Within a 15-minute walk of this Schöneberg hotel, you'll find Zoo Berlin and Kurfürstendamm. Potsdamer Platz and Brandenburg Gate are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa and a gym are featured at this smoke-free hotel. Enjoy the a rooftop terrace and perks like free WiFi. A sauna and luggage storage are also provided.

City Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $104* Per night/room 29 Apr. - 30 Apr.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Room (for single use)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room (Axel Single)

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Axel Suite (Panoramic city views)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Axel Hotel Berlin - Adults Only ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Axel Hotel Berlin - Adults Only

Everyone (2) Couples (1) Family (1)
2 out of 5
Heat in the room was not working and the staff took a long time to have maintenance confirm and then even longer to assign a new room.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

20 Dec. 2019 by Oliver Bohme - Manager

Dear Guest, we are sorry to read that you get disappointed in our Hotel but thanks for you earnest critic so we can find solutions for the future. Regards

1 out of 5
I was robbed at the hotel in my room while I was sleeping ,only to also discover that the security cameras are fake and after calling Travelocity they said that they’re only the middle man and I would have to deal directly with hotel ....awful I’m so disappointed and feel so violated at a hotel s was hen you suppose to be safe in your room

Posted by on 4 Dec. 2019

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Comment from Hotel Management

20 Dec. 2019 by Oliver Bohme - Manager

Dear Guest, we are real sorry for your hole situation in our Hotel. Kings regards

3 out of 5
When we arrived to check in, we waited 20 minutes while aother guest was complaining to the front desk clerk about their poor experience at the hotel. It was loud and unavoidable, unless we were to leave an return at a later time. This made us start to reconsider staying there. We spent two nights at the Axel. It was okay. Our room door would not lock after exiting and had to be reprogrammed, which was resolved quickly. Room was clean and quiet. The spa was accessible, there were no clean towels or robes when we used the facility. Good location close to restaurants and bars.

Posted by on 13 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Fredy PeREZ

Lieber Gast vielen lieben Dank für deine Bewertung hier. Ich weiß deine Kritik sehr zu schätzen, denn sie hilft uns, Dinge zu verbessern und auf die Wünsche unserer Gäste besser einzugehen. Wir haben diese Worte bereits ernst genommen und sind dabei diese so gut es geht umzusetzen. Ich würde mich sehr freuen, dir die Ergebnisse bei deinem nächsten Aufenthalt in Berlin zeigen zu dürfen!

4 out of 5
Great location and front desk staff. Housekeeping has a lot to improve...

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Oliver Böhme / Hotel Manager

Thank you so much for your recent stay and you great review. I will talk to the Housekeeping Team. Best regards

4 out of 5
Great location, terrible room service. The room was not cleaned in days until I dais something.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Oliver Böhme / Hotel Manager

Thank you for your recent stay and your great review. It was a pleasure to had you as guests. Best regards from Berlin

5 out of 5
Hotel was located in a perfect location to be near to most of the LGBT activities in Berlin. The dark painted walls and strong smell of cologne throughout the property were distractors, but overall a great stay!

Posted by , from CO on 8 Jun. 2018

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Comment from Hotel Management

10 Jun. 2018 by Oliver Böhme / Hotel Manager

Dear Rolf, thank you so much for your recent stay in the Axel Hotel Berlin. I m happy that you had a good time with us and hope to see you soon again. Best regards from Berlin

About the Axel Hotel Berlin - Adults Only

Location Lietzenburger Str 13-15, Berlin, BE 10789

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge

Property Features

Axel Hotel Berlin - Adults Only offers its guests a full-service spa, a health club, and a sauna. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and an elevator are also featured at Axel Hotel Berlin - Adults Only. This Berlin hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Built in 2009
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lietzenburger Str. Uhlandstr. Bus Stop (1.8 km / 1.1 mi)
  • Metro station: Wittenbergplatz U-Bahn (0.3 km / 0.2 mi)

Room Amenities

Axel Hotel Berlin - Adults Only offers 87 accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:00 AM.

Spa Services

  • Body treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Axel Berlin
  • Axel Berlin Hotel
  • Axel Hotel
  • Axel Berlin Adults Only Berlin
  • Berlin Axel Hotel
  • Hotel Axel
  • Hotel Axel Berlin
  • Axel Hotel Berlin - Adults Only Hotel
  • Axel Hotel Berlin - Adults Only Berlin
  • Axel Hotel Berlin - Adults Only Hotel Berlin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.