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Mercure Hotel Berlin City West

4.0 star property
4-star hotel near Olympiastadion

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Photo gallery for Mercure Hotel Berlin City West

Alfresco dining, serves lunch and dinner
Reception
Superior Room, 1 Queen Bed
Seasonal outdoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ohmstr. 4-6, Berlin, BE, 13629
  • Place, Strandbad Jungfernheide
    ‪13 min walk‬
  • Place, Belvedere
    ‪4 min drive‬
  • Place, Mausoleum
    ‪5 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(36 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Single Bed

Standard Room, 1 Twin Bed

7.8 out of 10
Good
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed

7.8 out of 10
Good
(10 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.2 out of 10
Good
(24 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Berlin

Spandau stay.Your stay at this Spandau hotel places you within 3 miles (5 km) of Schloss Charlottenburg and Classic Remise Berlin. Deutsche Oper Berlin and Messe Berlin are also within 3 miles (5 km).

What's nearby

  • Strandbad Jungfernheide - 13 min walk - 1.1 km
  • Belvedere - 4 min drive - 2.7 km
  • Mausoleum - 5 min drive - 3.0 km
  • Potsdamer Platz - 14 min drive - 10.7 km
  • Alexanderplatz - 17 min drive - 12.0 km

Getting around

  • Siemensdamm U-Bahn - 2 min walk
  • Jungfernheide Station - 3 min drive
  • Berlin (BER-Brandenburg) - 31 min drive

Restaurants

  • ‪Bistro Melody - ‬6 min walk
  • ‪Il Ducato - ‬4 min walk
  • ‪Royal Asia - ‬7 min walk
  • ‪Kulturbiergarten Jungfernheide - ‬16 min walk
  • ‪La Pausa Giornaliera - ‬3 min walk

About this property

Mercure Hotel Berlin City West

4-star hotel near Olympiastadion
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Berlin City West. Self parking is free.

This 4-star Berlin hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Berlin City West offers 119 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 23.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 23.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City West
Mercure Hotel Berlin City West
Mercure Berlin
Accor Hotel Berlin City West
Accor Hotel Berlin City West
Mercure Hotel Berlin City West Hotel
Mercure Hotel Berlin City West Berlin
Mercure Hotel Berlin City West Hotel Berlin

Mercure Hotel Berlin City West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 254 out of 1001 reviews
Rating 8 - Good. 406 out of 1001 reviews
Rating 6 - Okay. 225 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Marcel, Berlin

Stayed 2 nights in Sep 2025

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness
Apart from being close to the subway, there is nothing much positive about the hotel. Rooms are old, bed and pillows are very soft, bad internet connection (maybe we were in a far corner room). Paid breakfast is just okay. Least value for money
Stayed 3 nights in Sep 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After being there it want the right place to visit Berlin, just a little too far away, but the price reflected that, disappointed that the thing that were advertised weren’t available, although they said the hotel was full, the bar was not open at all during the stay, the advertised access to the gym was not available as they had stopped that, that should be changed. The hotel was ok, but not really nice location. At a £100 pounds a night it was ok.
Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay, the hotel was good but not great but did the job as we were only staying for a few days. Breakfast was good and the staff were all very helpful even with the language challenge
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Hotel is old and cannot hide it but everything works as expected. Bathroom is a little bit creepy. Room was clean and the staff was nice and helpful.
Stayed 3 nights in Jun 2025

4/10 Poor

Yunus

Disliked: Property conditions & facilities
Das Pool war dreckig, schlechtes Internet und das Bett war unbequem aber gute Mitarbeitern mit gute Leistung
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, staff was great, food was great, rooms were nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Комфортный отель для долгого проживания
Stayed 4 nights in Apr 2025

10/10 Excellent

Shantanu

Stayed 2 nights in Feb 2025

2/10 Terrible

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Tatiana

Stayed 3 nights in Sep 2024

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Somewhat outdated but comfortable

Comfortable hotel in West Berlin. This hotel feels past its prime and would need remodeling and a serious paint job. But despite that, rooms are comfortable and the bed is fantastic. There is plenty of parking space in the street near the hotel. And the hotel is located a block away from a delicious bakery named U-Bäck. Downtown Berlin is about 25 minutes away by car. There is also a subway stop next to the hotel. Nice staff.
Stayed 7 nights in Sep 2024

8/10 Good

david

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property run down and in need of a major update .
Stayed 3 nights in Sep 2024

10/10 Excellent

Tatiana

Stayed 6 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness, staff & service
It was great, but the WiFi in the rooms didn’t work
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in for 1 hour and had to book a hotel else where, lock did not work and front entrance all smashed up
Stayed 2 nights in Aug 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff in the evening. He let me park my e-bike in the courtyard and loaned me a phone cable. I can recommend it as a base in West Berlin.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 2 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great there is 24h checkin, nice staff, comfortable room and great washing room.
Stayed 1 night in Jul 2024

2/10 Terrible

ROBERT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid full through Expedia for 2 rooms 2 nights. The hotel automatically down graded from Junior Suite to double twin cheapest rate rooms, without issuing credit, refused to provide recept upon checking out in person as I asked for it with my dispute purpose comparing to original booking through Expedia. Plus, listing "parking included" IS NOTcorrect. Guests have to find any available street side parking, not provide from the hotel. It seems that the hotel never own any parking spot.
Stayed 2 nights in Jul 2024

8/10 Good

Narinderpal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Area not to look safe at night and also saud parking including but no you have park on rd at your own risk
Stayed 1 night in Jul 2024

8/10 Good

Osamah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024