Ratings based on 891 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 7, 2024 by crm, Hotel Management
Dear Wayne,Thank you so much for your perfect rating! We're thrilled to hear that you had such an amazing experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We can't wait to welcome you back for another fantastic stay in the future!Kind Regards,PelinGuest Experience Team
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 25, 2024 by crm, Hotel Management
Dear Donatas,Thank you so much for your fantastic 5/5 rating! We are thrilled to hear that you had a wonderful experience during your stay. Your positive feedback is truly appreciated. We look forward to welcoming you back for another exceptional visit.Best regards,PelinGuest Experience Team
by A traveller
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by crm, Hotel Management
Dear CHIA,Thank you for your feedback and for choosing us. We appreciate your rating of 4 out of 5. If there's anything specific you enjoyed or any suggestions you have, we'd love to hear them. We look forward to hosting you again for an even better experience.Best Regards,PelinGuest Experience Team
by A traveller
Posted Jan. 4, 2024 on Hotels
Amazing stay and freindly staff. Highly recommended
Comment from Hotel Management
Jan. 17, 2024 by crm, Hotel Management
Dear Ibrahim,Delighted to hear you had an amazing stay! Thanks for the kind words about our friendly staff. We appreciate the recommendation and look forward to hosting you again!Kind Regards,PelinGuest Experience Team
by A traveller
Posted Dec. 26, 2023 on Expedia
Great location, great staff
Comment from Hotel Management
Jan. 16, 2024 by crm, Hotel Management
Dear Patricia,Thank you for your wonderful review! We're delighted to hear that you enjoyed the great location and found our staff to be exceptional. Your positive feedback is truly appreciated. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience.Best Regards,PelinGuest Experience Team
by A traveller
Posted Dec. 25, 2023 on Expedia
This hotel was awesome. The area around the hotel has many dining options and it's a short walk to many historical attractions. The hop on Hop off site setting bus has a stop just around the corner. The hotel bar serves wonderful cocktails and the staff are welcoming. The restaurant was just as terrific! A terrific find!
Comment from Hotel Management
Feb. 7, 2024 by crm, Hotel Management
Dear Alison,Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience at our hotel. It's wonderful to know that you enjoyed the dining options in the surrounding area and found it convenient to explore the historical attractions nearby. We're delighted that you were able to take advantage of the hop-on-hop-off bus stop just around the corner.We're especially glad to hear that you enjoyed our hotel bar and found our cocktails to your liking. Our team takes great pride in creating a welcoming atmosphere and providing excellent service. It's also fantastic to hear that you had a terrific dining experience at our restaurant.We truly appreciate your kind words and are grateful for your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful stay in the future.Kind Regards,PelinGuest Experience Team
by A traveller
Posted Dec. 21, 2023 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by crm, Hotel Management
Dear Mario,Thank you for taking the time to provide us with your rating. We appreciate your feedback and the opportunity to host you.If there are any specific areas that you feel could be improved to enhance your experience, please do not hesitate to share your thoughts with us. Your satisfaction is our priority, and we are committed to making any necessary adjustments to ensure your future visits exceed your expectations.We look forward to the possibility of welcoming you back and providing you with an even more enjoyable stay.Kind Regards,PelinGuest Experience Team
by A traveller
Posted Dec. 14, 2023 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by crm, Hotel Management
Dear Daniel,Thank you for the perfect score! We're delighted to hear that you had an exceptional experience at Titanic Gendarmenmarkt Berlin. Your positive feedback means a lot to us, and we look forward to welcoming you back for another wonderful stay.Best Regards,PelinGuest Experience Team
by A traveller
Posted Dec. 12, 2023 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by crm, Hotel Management
Dear Chris,Thank you for choosing us and giving us a perfect score! We're delighted to hear that you had an excellent experience. If there's anything specific you loved about your stay, we'd love to hear it. We look forward to welcoming you back for another fantastic visit.Best Regards,PelinGuest Experience Team
by A traveller
Posted Dec. 11, 2023 on Expedia
Good central location. Appealing lobby area. Clean and tidy. Rooms were ok. Mini bar not restocked daily. Mini bar fridge didn't work - told reception said someone would sort it but this never happened. Walls also paper thin, can hear guests next door talking/flushing toilet etc. Overall average hotel experience.
Comment from Hotel Management
Jan. 16, 2024 by crm, Hotel Management
Dear Rebecca,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our central location and the appealing lobby area. However, we regret that some aspects of your stay fell short of expectations.Please accept our apologies for any inconvenience regarding the mini bar and fridge issues. We will investigate the matter to ensure it is promptly addressed. We also acknowledge your concerns about noise disturbances, and we'll explore ways to minimize such inconveniences for our guests.Your feedback is valuable to us, and we appreciate your understanding. If you have any further details or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide an improved experience.Best Regards,PelinGuest Experience Team
