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4.8 out of 5
Exceptional!
See all 5 travelocity Reviews

"very helpful staff - will single out Sasha for praise - and very convenient to many museums and other attractions for those not afraid to get 15,000 s ... " More

By a verified traveller on Sat 26 Nov 2022

Points Of Interest

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $265* Per night/room 1 May - 2 May

Superior Room, 1 King Bed (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Westin Grand Berlin ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Grand Berlin

Couples (3)
4 out of 5
very helpful staff - will single out Sasha for praise - and very convenient to many museums and other attractions for those not afraid to get 15,000 steps in an active day

Posted by on 26 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by T.Brack, General Manager

Dear Mr Mitchell, thanks a lot for your wonderful comment! Our Front Office Manager Sasha is more than happy to hear that. It would be so nice if you visit us again very soon. Kind regards, Tina Brack and the Westin Grand Team

5 out of 5
They put a hold on my credit card even though they were paid in full by the bank.Need the hold/holds removed. Thanks

Posted by on 30 Sep. 2019

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Comment from Hotel Management

21 Oct. 2019 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. As we could not identify you on this way, please contact our reception in case there still should be a problem, but certainly it was solved in the meantime. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
the location was excellent with many food choices nearby and other sightseeing opportunities within walking distance

Posted by on 17 Sep. 2019

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Comment from Hotel Management

21 Oct. 2019 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
The staff was very friendly and helpful. We loved the outdoor patio area where we could sit and visit. The rooms were very clean. Loved the lobby!

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by WestinGrandBerlin

Dear Guest, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” We look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

5 out of 5
Very helpful staff. Very clean. Centrally located to attractions. We loved the outdoor patio to sit and relax on. Within walking distance to the main area, yet you aren’t in all the activity of tourists.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by WestinGrandBerlin

Dear Guest, Thank you for this great comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.