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Best Western Plus Hotel Bern

4.0 star property
4-star hotel in Old City of Bern, connected to a shopping center

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Photo gallery for Best Western Plus Hotel Bern

Rooftop bar
Front of property
Lobby
Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Zeughausgasse 9, Bern, BE, 3011
  • Place, Federal Palace
    ‪2 min walk‬
  • Place, Berner Munster
    ‪6 min walk‬
  • Place, Bern Town Hall
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Refrigerator (with Sofabed)

Suite, 1 Double Bed, Refrigerator (with Sofabed)

Suite, 1 Double Bed, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.2 out of 10
Wonderful
(62 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed) | Private kitchenette

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Suite

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Suite

  • Sleeps 3

View all photos for Standard Room, 1 Double Bed, Annex Building (Boutique Room)

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Boutique Room Annex

  • Sleeps 2

Apartment

  • Sleeps 3

Apartment-1 Double Bed, Sofabed, Kitchenette, Air-Conditioned, Safe, Coffee And Tea Maker

  • Sleeps 3

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About the area

Bern

Central Bern getaway .With a stay at this Old City of Bern hotel, you'll be steps from French Church and Jackpot Spielcasino Bern. Theater am Zytglogge and Bern Clock Tower are also within half a mile (1 km).

What's nearby

  • Federal Palace - 2 min walk - 0.2 km
  • Bern Art Museum - 6 min walk - 0.6 km
  • Berner Munster - 6 min walk - 0.6 km
  • Bern Town Hall - 6 min walk - 0.6 km
  • Kursaal Bern - 8 min walk - 0.7 km

Getting around

  • Bern Station - 7 min walk
  • Bern (BRN-Belp) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Luce - ‬2 min walk
  • ‪Cafe Des Pyrenees - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Adriano's Bar & Café - ‬3 min walk

About this property

Best Western Plus Hotel Bern

4-star hotel in Old City of Bern, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square meters) and includes a conference center. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Bern.

This 4-star Bern hotel is smoke free.

  • 116 guestrooms or units
  • 8 levels
  • 2 buildings
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 1914
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 27.40 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 22 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 22 per person
  • Nearby parking fee: CHF 27.40 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Best Western Hotelbern
Best Western Hotelbern Bern
Best Western Hotelbern Hotel
Best Western Hotelbern Hotel Bern
Best Western Hotelbern
Best Western Plus Bern Bern
Best Western Plus Hotel Bern Bern
Best Western Plus Hotel Bern Hotel
Best Western Plus Hotel Bern Hotel Bern

Best Western Plus Hotel Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 638 reviews
Rating 8 - Good. 155 out of 638 reviews
Rating 6 - Okay. 36 out of 638 reviews
Rating 4 - Poor. 3 out of 638 reviews
Rating 2 - Terrible. 7 out of 638 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Yunju

Stayed 3 nights in Oct 2025

10/10 Excellent

DAvid

Stayed 2 nights in Oct 2025

10/10 Excellent

guy

Liked: Cleanliness, amenities, property conditions & facilities
perfect stay, the middle of the old city of bern. Very nice staff. Just be sure to know that while you can unload the bags in front of the hotel, the parking is a 5 min walk. The walk is easy and you walk in the most beautiful streets in the world- when we did day trips it was an amazing walk. The hotel is right on top of the most beautiful COOP supermarket. Seriosuly the breads there are at the level of Thomas Keller bakery in Yountville(Bouchon) that we frequent a lot. Walkable to everywhere. Ask for a room facing the cathedral and city hall -we saw both from the window and it was magical. Dont miss the roof top bar - even just for the views, they have a fondue area for the winter which looks magical.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amanda Tate

Stayed 3 nights in Oct 2025

8/10 Good

Pramod

Travelled with family
Liked: Cleanliness, property conditions & facilities
The best thing about the property is that it’s centrally located. Reception staffs were polite and helpful. The breakfast was not good with very limited options,add to it is that it was poorly staffed and very unwelcoming ones. They didn’t provide a kettle in the room citing security risk !!! Overall average, only plus was that all sights including bhan was within walkable distance.
Stayed 3 nights in Oct 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near attractions and within walking distance of the train station. We used the hotel as a base to go visit other towns via train- Gruyeres and Thun. Then came back to see the sites and eat in Bern. I would recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel seems centrally located to shopping and places of interest. The check in was easy, staff was friendly. The rooms were very nice and clean. The bed was comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best hotel stays….staff was very helpful, rooms were wonderfully clean and comfortable and location is excellent! Highly recommend!!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with awesome rooftop bar.
Stayed 1 night in Sep 2025

8/10 Good

Ronni

Stayed 2 nights in Sep 2025

8/10 Good

Rosalie

Travelled with partner
Disliked: Staff & service
Facility was okay. Front desk staff were not friendly and welcoming.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great staff. The room is large and very clean and comfortable. The location is very convenient to all sites.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet/shower area lacks privacy, but otherwise a beautiful room. Hotel is in a perfect location.
Stayed 1 night in Sep 2025

8/10 Good

Maura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 2 nights in Sep 2025

6/10 Okay

Moritz, Godmanchester

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms were clean but very small — you walk in and the bed is right there. Our window didn’t face the street but an inner courtyard directly across from neighbors’ windows, which made it feel closed in and lacking privacy. Check-in was slow, and breakfast was not as good as we remembered. By the time you arrive (especially after tour groups), the buffet often looks picked over. The worst part of the stay was the service at breakfast. One older blonde waitress in particular made the experience unpleasant. She loudly says “GUTEN MORGEN” at every guest as they enter, then chases after people for their room number. I understand she has to check, but her delivery is very aggressive and overwhelming for the morning. She also scolded us when we accidentally walked towards a reserved table (we simply didn’t see the sign), and when she started explaining how the breakfast worked, we told her politely that we already knew since we’d been there the day before. She seemed annoyed, and the next morning, when we came in again, she mocked us by repeating verbatim what my mom had said the day before — “but you know already because you were here yesterday.” It came across as petty and unprofessional. Between the tiny rooms, slow check-in, disappointing breakfast, and the unfriendly service, the stay was underwhelming.
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

LORA, HERNDON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, stylish, clean, and a short walk to restaurants, cafes, shops, markets and Bühnen Bern (Bern Opera)
Stayed 5 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clea, comfortable and excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The team was so kind and they were able to get us in earlier than anticipated for check in!
Stayed 1 night in Aug 2025