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Swissôtel Kursaal Bern

Property class: 4.5
4.5-star luxury hotel in Breitenrain-Lorraine

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Photo gallery for Swissôtel Kursaal Bern

2 restaurants, lunch, dinner served; Mediterranean cuisine
Exterior
Casino
Indoor wedding
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Kornhausstrasse 3, Bern, BE, 3013
  • Place, Kursaal Bern
    ‪1 min walk‬
  • Place, Botanical Garden
    ‪4 min walk‬
  • Place, Federal Palace
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪17 min drive‬

Room options

View all photos for Swiss Advantage Room with 1 king size bed (180c m) and small balcony

Swiss Advantage Room with 1 king size bed (180c m) and small balcony

Swiss Advantage Room with 1 king size bed (180c m) and small balcony

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room with 1 queen bed facing the interi or of the hotel with no view

Classic Room with 1 queen bed facing the interi or of the hotel with no view

Classic Room with 1 queen bed facing the interi or of the hotel with no view

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Double Bed (Small Balcony)

Premier Room, 1 Double Bed (Small Balcony)

Premier Room, 1 Double Bed (Small Balcony)

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room, 2 Twin Beds (Small Balcony)

Premier Room, 2 Single Beds (Small Balcony)

Premier Room, 2 Twin Beds (Small Balcony)

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Swiss advantage room with king-size bed (200 cm ) and a sofa bed

Swiss advantage room with king-size bed (200 cm ) and a sofa bed

Swiss advantage room with king-size bed (200 cm ) and a sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

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About the area

Bern

Breitenrain-Lorraine stay.You'll be steps from Kursaal Bern and within a 10-minute walk of Botanical Garden with a stay at this Breitenrain-Lorraine hotel. Jackpot Spielcasino Bern and Theater am Zytglogge are also within half a mile (1 km).

What's nearby

  • Kursaal Bern - 1 min walk - 0.0 km
  • Botanical Garden - 4 min walk - 0.3 km
  • Berner Munster - 9 min walk - 0.8 km
  • Federal Palace - 9 min walk - 0.8 km
  • Wankdorf Stadium - 3 min drive - 1.8 km

Getting around

  • Bern Station - 14 min walk
  • Bern (BRN-Belp) - 22 min drive

Restaurants

  • ‪Kornhauskeller - ‬6 min walk
  • ‪Der Löscher - ‬4 min walk
  • ‪Biercafé Au Trappiste - ‬7 min walk
  • ‪OnTap - ‬8 min walk
  • ‪Du Nord - ‬6 min walk

About this property

Swissôtel Kursaal Bern

4.5-star luxury hotel in Breitenrain-Lorraine
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 27 meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Swissôtel Kursaal Bern. Parking is available for a fee.

This 4.5-star Bern hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Swissôtel Kursaal Bern offers 163 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 32 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 32 per person
  • Self parking fee: CHF 30 per day
  • Pet fee: CHF 25.00 per pet, per stay
  • Late check-out fee: CHF 100.00 (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Allegro Bern
Allegro Bern Hotel
Allegro Hotel Bern
Bern Allegro
Bern Allegro Hotel
Bern Hotel Allegro
Hotel Allegro Bern
Hotel Bern Allegro
Allegro Kursaal
Hotel Allegro Bern
Swissôtel Kursaal Bern Bern
Swissôtel Kursaal Bern Hotel
Swissôtel Kursaal Bern Hotel Bern
Swissôtel Kursaal Bern (Opening November 2020)

Swissôtel Kursaal Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Virgil

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very good position and stuff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Very clean, large room with a very comfortable full king size bed. The staff were nice they helped to point me in the right direction. The hotel is just across the river from the old town. Just a quick walk across the bridge which is right there perfect location
Stayed 2 nights in Nov 2025

4/10 Poor

Kelley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Photos of the rooms were not accurate for our room. The casino and convention center didn’t help the ambiance. I don’t know that rooms were interior facing on a noisy food hall. Worse was that our room badly needed attention and touch up. Hand prints were clearly visible on the opaque glass door to the water closet and shower. Floors needed mopped. The walls were scuffed and damaged.
Stayed 2 nights in Nov 2025

10/10 Excellent

Francois

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely hotel, great location, amazing food.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful with clean and comfortable rooms. Breakfast was great with a variety of options to eat and drink. Parking was convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10, great place to stay, good location, very nice, new modern hotel.
Stayed 1 night in Oct 2025

8/10 Good

Laurence

Stayed 3 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional, clean, comfortable and accommodating. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

daniel

Travelled with partner
Liked: Amenities
Very polite staff. Large modern rooms.
Stayed 1 night in Sep 2025

4/10 Poor

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was nice enough and in a great location, but room was the worst hotel room I have ever stayed in for a high end hotel. It was advertised as no view, which I assumed was a view of a parking lot or maybe another building. But beware no view means no window to the outside. I have never heard of such a thing. Plus the bed was against the wall so I had to climb over my husband to get in and out of bed, I felt like a child camping. It was claustrophobic ruined our stay. The shower leaked and we flooded the bathroom. I asked for a different room, but the hotel said they were sold out.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice rooms, staff speak fluent English and are very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I could rate the staff helpfulness higher than 5 stars, I WOULD! Everything else also deserves 5 stars.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Stayed 2 nights in Sep 2025

8/10 Good

Juan

Stayed 3 nights in Aug 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Jun 2025

8/10 Good

James, Minneapolis

Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved everything about this place😊😊, I will recommend it 100%.
Stayed 1 night in Aug 2025

10/10 Excellent

GEENA

Stayed 1 night in Aug 2025

10/10 Excellent

Juan, Long Island City

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice neighborhood. Good buffet brekfast.
Stayed 2 nights in Jul 2025

8/10 Good

Cassandra

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amardeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Close to centre. The only problem was there was a network outage issue on our first night. Meaning there were no internet, the car park gates didn’t work and the room keys went defunct.
Stayed 2 nights in Jul 2025

10/10 Excellent

shweta

Stayed 3 nights in Jul 2025