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NH Bern The Bristol

4.0 star property
4-star hotel in Old City of Bern, connected to a rail/subway station

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Photo gallery for NH Bern The Bristol

Exterior
Lobby
Lobby
Deluxe Double Room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Schauplatzgasse 10, Bern, 3011
  • Federal Palace
    ‪2 min walk‬
  • Bern Rose Garden
    ‪19 min walk‬
  • Wankdorf Stadium
    ‪6 min drive‬
  • Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.2 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (Extra Bed 3 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults + 1 Child)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Bern

Heart of Bern.With a stay at this Old City of Bern hotel, you'll be steps from Prison Tower (Kafigturm) and Church of the Holy Ghost. Federal Palace and Gardens are also within half a mile (1 km).

What's nearby

  • Federal Palace - 2 min walk - 0.2 km
  • Berner Munster - 9 min walk - 0.8 km
  • Bern Rose Garden - 19 min walk - 1.6 km
  • Bern Expo - 5 min drive - 3.5 km
  • Wankdorf Stadium - 6 min drive - 3.5 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 3 min walk
  • Bern (BRN-Belp) - 28 min drive

Restaurants

  • ‪Da Vinci - ‬2 min walk
  • ‪Rösterei Kaffee - ‬2 min walk
  • ‪Santa Lucia - ‬2 min walk
  • ‪Beeler Confiserie AG - ‬1 min walk
  • ‪Reinhard - ‬2 min walk

About this property

NH Bern The Bristol

4-star hotel in Old City of Bern, connected to a rail/subway station
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the business-friendly NH Bern The Bristol.

This 4-star Bern hotel is smoke free.

  • 100 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Bern The Bristol offers 100 air-conditioned accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish, Swedish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 24.90 for adults and CHF 12.45 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at NH Bern The Bristol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 24.90 for adults and CHF 12.45 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Bristol Hotel Bern
Bristol Bern
The Bristol
NH Bern The Bristol Bern
NH Bern The Bristol Hotel
NH Bern The Bristol Hotel Bern

NH Bern The Bristol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 926 reviews
Rating 8 - Good. 291 out of 926 reviews
Rating 6 - Okay. 54 out of 926 reviews
Rating 4 - Poor. 15 out of 926 reviews
Rating 2 - Terrible. 9 out of 926 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would choose here again

Room was extremely comfortable and immaculate. Staff eager to help. Fantastic location for the old town. Great breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good and staff where very friendly. However, there was major construction going on across the street. The construction went on all throughout the early mornings from 4 to 7 a.m. Although this is not the fault of the property it is not acceptable to have this noise while guests are sleeping.
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel ! Excellent staff ! Nice rooms ….
Stayed 1 night in Feb 2025

6/10 Okay

Thorsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay for one night, and to visit the old town. Staff friendly. Room a litte too dark; Fitness available; would be good, to have a Sauna. Breakfast o. k., variety of bred and rolls a little too less.
Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Nigel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the staff who make this amazing hotel
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Hotel is clean and roomy. Good service.
Stayed 1 night in Jan 2025

10/10 Excellent

Jin Su

Stayed 3 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful convenient location but the room allowed you to hear the room above walking arounf
Stayed 1 night in Jan 2025

8/10 Good

Chee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rodney, Beaver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Old Town area of Bern. Everything is walking distance. Beautiful place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yosup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 14 nights in Dec 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always very friendly and helpful. Room was clean and comfortable. I appreciated having a fridge, coffee, and tea in the room. Also liked the online system to request items. The hotel was very close to the station. Loved our stay and would definitely stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service
The staff was incredibly helpful and accommodating. Thank you Manuel and Costa for making our stay memorable. The hotel is cosy in the center of Bern perfect for walking everywhere. Close to the major attractions and the train station. Great home base for day trips. The hotel cosy and clean, great for families.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

8/10 Good

susan

Stayed 1 night in Dec 2024

6/10 Okay

Afsaneh

It was not bad.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Staff was very pleasant, breakfast was great with varied options and fluffy and fantastic croissants
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Perfect location in old town, minutes from train station. Nice room, service was very good. Manuel made us feel welcome. Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lili

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at reception are very friendly. I received a free upgrade to a larger room and also enjoyed complimentary drinks from the bar. The location is convenient, as it's within walking distance to all the places I wanted to visit in Bern. They also have a very nice gym.
Stayed 1 night in Dec 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right by the main Bern train station/tram hub and within the beautiful old town. The property is stylish and well decorated. They offer a free drink coupon if you opt out of housekeeping for that particular day.
Stayed 2 nights in Dec 2024

4/10 Poor

Kristian

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Avoid

TV wasn’t working - informed reception. Was told they would check. When I returned tv still not working. Informed receptionist at check out - she offered a small refund but then retracted as I booked via Expedia! I explained that it should not make any difference how I booked my reservation. She wasn’t at all sympathetic - just said hotel was unserstaffed and it was the weekend?
Stayed 1 night in Dec 2024