Note fondée sur 358 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,7 Service et personnel
2,5 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Molded room, rude staff, stained floors, chair ripping apart. Will not be back
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy during your stay at ramada,rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Never again
Publié le 4 févr. 2024 sur HotelsDirty towel in the bathroom. Smelled like dirty feet. Empty soda bottles and shooters behind the nightstand. Dirty plastic fork and bottle caps under the bed.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy during your saty beacuse of poor housekeeping issues, you must have informed the same to frontdesk they would have changed the room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 29 janv. 2024 sur Expedia
It was quite an really nice
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisified during your stay at Ramada. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
par un voyageur
Publié le 27 janv. 2024 sur Expedia
Seems to be understaffed. Outdated and not well kept. But the price was cheap.
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Ramada, Gestion de l’hôtel
we are sorry that you were not happy with your stay at Ramada, we will fix the issues and thanks for letting us know. Your feedback is very important to us.
par un voyageur
The Audacity.
Publié le 27 janv. 2024 sur HotelsIt’s amazes me this property has the nerve to charge a deposit because I promise I couldn’t have left this room in worse condition than I received it in. This room is disgusting broken tiles all around the jetted tub, what looks like mold. All the caulking around everything is disgusting looking like mold in areas. I usually never leave a negative review even if I’m not happy with a property but I’m just blown away that one in this condition would have the audacity to charge someone a deposit, I’ve stayed all over the world and this room should have been the cheapest room of all but it still costs the same as any hotel in the area. Pictures do not do this room justice and it’s supposed to be one of their suites.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy during your stay, our policy is that we charge a deposit of 100 its an hold for any damages or smoking in the room, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 19 janv. 2024 sur Expedia
I didn’t like that my room hadn’t been thoroughly cleaned from the previous guest, it smelled bad and there was zero hot water for my shower. I ended my stay in under 3 hours.
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisfied with the services, you must have asked the frontdesk for a different room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
14 janv. 2024 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our services satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.
par un voyageur
I'm not coming back here.
Publié le 22 déc. 2023 sur HotelsIt was an ok hotel stay. Quiet & close to area shopping & eats. The room looked poor- old, beat up chair, creaky bed & marred doors where mirrors had been taken down. Water in sink blasted out. No kleenex in the room either. No ice at vending & breakfast was minimal with dessert plates to put your food on - plus only a roll of school paper towels - no napkins. Worse Ramada I've ever stayed.
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay at Ramada due to the incomplete breakfast and furniture in the room.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 3 déc. 2023 sur Expedia
I'd say you get what you pay for when the room is $60/night...but this was somehow worse than expected. The place is obviously on its last leg - between the holes in the wall and ceiling, toilet paper holder being clearly ripped off the wall and just sitting on top of the toilet, and the dark red stains on bedsheets that leave you guessing that really seal the deal here. Don't worry though, after enough $5 charges for guests losing their room keys, and key holders with room numbers scribbled over and over turning the slips into miniature palimpsests, the place will turn around for sure.
Commentaires de Gestion de l’hôtel
22 déc. 2023 par Ramada, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have been charged for unreturned key , its our hotel policy that customers need to return the key and the same is informed when checking the customer by frontdesk people.. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
