Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 nov. 2023 sur Expedia
I consider this hotel as a very good one.
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Team Reservations, Gestion de l’hôtel
Many thanks for your valuable feedback
par un voyageur
Publié le 18 févr. 2024 sur Hotels
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Hi wonderful property. Very well maintained. V nice & kind staff, fantastic food. Will definitely recommend
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Kanika Hasrat , General Manager, Gestion de l’hôtel
Dear Valued Guest, Namaskar from Taj Lakefront, Bhopal! Thank you for taking the time to share your feedback. I am thrilled to notice that you had an enjoyable time with us. We look forward to having you back with us again.
par un voyageur
Publié le 26 janv. 2024 sur Hotels
par un voyageur
Publié le 15 janv. 2024 sur Expedia
A five star hotel with a beautiful view of the lake that is across the street (if you book a lake-view room). Room and facilities are top notch. Food prices are reasonable for a 5 star hotel, and quality is good. They also provide transportation services (car driver) but I found this quite inflated and found my own.
par un voyageur de Chicago
Publié le 3 janv. 2024 sur Expedia
an excellent and stunning hotel!
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Kanika Hasrat , General Manager, Gestion de l’hôtel
Dear Valued Guest, Namaskar from Taj Lakefront, Bhopal! Thank you for taking the time to share your feedback. I am thrilled to notice that you had an enjoyable time with us. We look forward to having you back with us again.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
This hotel has no heating system, which is ridiculous when winter low temps are 50F/10C. The room is ice cold since they've had the air-conditioner at full blast before arrival, and no way to heat it since all the space heaters are taken (presumably by other freezing guests). The apologetic staff offered a hot water bottle, which is of course inconvenient unless all you want to do is sleep. Far below expectations for a 5-star hotel and a Taj property.
par un voyageur de Alpharetta
Publié le 14 déc. 2023 sur Expedia
par un voyageur
Publié le 23 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Team Reservations, Gestion de l’hôtel
Many Thanks for your valuable feedback.
par un voyageur
Not so Good
Publié le 2 oct. 2023 sur HotelsMy recent visit to the Taj Lakefront was a blend of picturesque charm and frustrating inconsistencies. The property's stunning location promised an idyllic retreat, but some aspects didn't quite align with the renowned Taj standard.
Our check-in, scheduled for 2 PM, left much to be desired. Despite arriving punctually, we were kept waiting with no clear indication of when we'd receive our rooms. An hour later, one room was assigned to us, while the other was only made available at 4 PM. This left our group of friends and family crammed into a single room, significantly dampening our anticipated one-day staycation. The property management's excuses regarding room readiness were implausible, given the ample time between the 12 PM check-out and 2 PM check-in.
Further frustrations arose from plumbing issues within the rooms. Despite bringing it to the staff's attention multiple times, the hand shower in the toilet lacked pressure, and the main shower displayed erratic water pressure. Regrettably, the staff's indifference persisted, highlighting the need for improved response time and training. No one came even once to check this issue.
Check-out was another letdown, with the staff's tardiness despite repeated reminders. It appeared as though the staff lacked the polished service one expects from the Taj brand. It felt as if untrained local staff had been brought in. To be honest the staff doesn't reflect culture of Taj hotels.
On a more positive note, the breakfast team impressed
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Kanika Hasrat, Gestion de l’hôtel
Dear Mr. Parihar,Greetings,I sincerely thank you for the feedback shared with me and sincerely regret the experience you had with us. It is feedbacks like these that help us improve our services and deliver the quality experience to our guests that they truly deserve.We assure you that we will impart further trainings and re-iterate the culture of Tajness. It is our continuous endeavor to exceed the expectations of our guests and we faltered in this case for which we genuinely apologize.As a brand of repute, we assure you that all our staff undergo proper training in various areas including etiquettes and behavior.As regretful as we are about your experience, we request you to treat this matter in isolation and not let this incident mar the otherwise favorable impression of the brand. We would like you to give us another chance and allow us to show you a true Tajness experience.Thank you and best regards,Kanika HasratArea Director - Uttar Pradesh, MP & Uttarakhand, and General Manager - Taj Lakefront Bhopal
