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Hotel Ortuella

Property class: 2
Ortuella hotel in Valle de Trápaga area

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Photo gallery for Hotel Ortuella

A hotel room with a bed, two wall-mounted lamps, a telephone, and a remote control on the nightstand.
A reception area with a red wall, a glass door leading outside, and a painting of a tree on the wall.
A modern building with a reception area, outdoor seating, and a clear view of the sky.
A modern building with a reception area, a sign for 'Hotel Portella', and a 'H' symbol indicating a hospital nearby.
A bar area with a long counter, stools, and various bar equipment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Avenida Bilbao S/n Pol Granada 1, Ortuella, 48530
  • Place, Museo de la Mineria del Pais Vasco
    ‪4 min drive‬
  • Place, Estuary of Bilbao
    ‪7 min drive‬
  • Place, Vizcaya Bridge
    ‪7 min drive‬
  • Airport, Bilbao (BIO)
    ‪26 min drive‬

Room options

View all photos for Twin Room

A hotel room with two beds, a bedside table with a lamp, a vase with branches, and a door with a fire extinguisher.

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A modern building with a reception area, outdoor seating, and a clear view of the sky.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Single Room

A reception area with a red wall, a glass door leading outside, and a painting of a tree on the wall.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, two wall-mounted lamps, a telephone, and a remote control on the nightstand.

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Double Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Standard

Desk, iron/ironing board (on request), WiFi (free), bed sheets

Double Standard

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

About the area

Ortuella

Valle de Trápaga stay.Your stay at this Valle de Trápaga hotel places you within 3 miles (5 km) of Museo de la Mineria del Pais Vasco and Vizcaya Bridge. Paseo de Perros Portugalete and Playa de las Arenas are also within 3 miles (5 km).

What's nearby

  • Museo de la Mineria del Pais Vasco - 4 min drive - 2.5 km
  • Estuary of Bilbao - 7 min drive - 6.0 km
  • Vizcaya Bridge - 7 min drive - 4.2 km
  • Bilbao Exhibition Centre - 9 min drive - 7.1 km
  • Port of Bilbao - 10 min drive - 9.2 km

Getting around

  • Portugalete Metro Station - 4 min drive
  • Ortuella Urioste Station - 8 min walk
  • Bilbao Airport (BIO) - 20 min drive

Restaurants

  • ‪Boulevard Kafe Antzokia - ‬13 min walk
  • ‪Las Quinielas - ‬18 min walk
  • ‪Bodega Ballonti - ‬6 min drive
  • ‪Oasis - ‬6 min drive
  • ‪Foster's Hollywood - ‬6 min drive

About this property

Hotel Ortuella

Ortuella hotel in Valle de Trápaga area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ortuella. Free self parking is available.

This Ortuella hotel is smoke free.

  • 20 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ortuella offers 20 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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The price is CA $177
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 4 to 14 for adults and EUR 4 to 14 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 4 to 14 for adults, and EUR 4 to 14 for children
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ortuella
Ortuella
Hotel Ortuella Hotel
Hotel Ortuella Ortuella
Hotel Ortuella Hotel Ortuella

Frequently asked questions

How close is Hotel Ortuella to the airport?

Hotel Ortuella is 13.5 mi (20-min drive) away from the Bilbao Airport (BIO) airport, the closest popular airport to the property.

Does Hotel Ortuella have an airport shuttle?

Airport shuttle services are not available at Hotel Ortuella.

How close is Hotel Ortuella to the beach?

This hotel is 5.7 mi (16-min drive) from Cala del Vivero and 5.8 mi (16-min drive) from Playa del Lastrón. Don't forget your sunscreen!

Does Hotel Ortuella offer free breakfast?

Free breakfast isn’t offered at Hotel Ortuella, but continental breakfast is offered for a fee of between EUR 4 and 14 for adults, EUR 4 and 14 for children.

Is there a casino at Hotel Ortuella?

No, there is no casino at this hotel, but Gran Casino Bilbao (15-min drive) is nearby.

What time is check-in at Hotel Ortuella?

Check-in begins at 1:00 PM.

Is there free parking at Hotel Ortuella?

This hotel offers free self parking.

Does Hotel Ortuella have a pool?

Hotel Ortuella does not have a pool.

Does Hotel Ortuella have a restaurant?

Hotel Ortuella is home to Restaurante HotelOrtuella, which features local and international cuisine.

Does Hotel Ortuella have a spa?

There are no spa services available at this hotel.

How close is Hotel Ortuella to downtown Ortuella?

Hotel Ortuella is 0.6 mi away from Ortuella.

Hotel Ortuella Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 105 reviews
Rating 8 - Good. 40 out of 105 reviews
Rating 6 - Okay. 13 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small garage parking with access to hotel. Room clean ,lovely bed and English tv programs!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Arwel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient for ferry crossing
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly hotel . Clean and convenient
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, friendly staff, free underground parking is a bonus
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable, it was just for overnight. There is not much around by it was perfect for us to stop over.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean and well appointed. Staff were very helpful. We booked mainly for its location close to the ferry port. Secure parking was a must for a fully loaded car after a long stay in Spain. The food in the restaurant was basic but very good. Maria who served us was by herself, but did a great job in dealing with a busy restaurant. I would recommend this hotel for the reason we chose it.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Pedro

Liked: Staff & service
Normal
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

David

Very clinical internally no nearby bars - the on site cafe/bar - uncomfortable.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ortuella

The receptionists were helpful and friendly. My room was clean and the bed was comfortable. The bathroom was very clean. It had an easy to use walkin shower. Toiletries were provided. There is a restaurant/cafeteria in the hotel. I only had breakfast which was adequate. .
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tout était parfait sauf les repas. Pas de petit déjeuner le dimanche et rien autour. Le lunch la veille très long ( pour juste une salade) et aucun effort pour communiquer hors espagnol.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ha gustado mucho sus instalaciones y con parking gratuito. Lo único malo es que es una zona industrial alejada de transporte público y aislado por la noche.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Gert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liegt ganz gut, aber leider war die Klimaanlage defekt
Stayed 1 night in Jun 2025
Verified review

8/10 Good

José Ramón

Liked: Cleanliness, staff & service
Estuvimos en otra ocasión y la habitaqción nos resultó pequeña para tres. En esta ocasión nos dieron una más grande y mejor, creo que era de minusválidos. El baño, la verdad, dejaba un poco que desear, muy estropeado, la ducha rajada, con sólo una mampara corta que se escapaba toda el agua, inodoro muy alto (de minusválidos)...
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin el ruido de los camiones sería un hotel de 10

El hotel está muy bien. Habitación amplia, colchón y almohada cómoda, buena limpieza, un trato muy agradable, tanto en recepción, personal de limpieza y personal del restaurante, pero con un inconveniente: si tu habitación da a la parte de atrás, el dormir algunos días, se hace complicado ya que, la parte de atrás del hotel da al repostaje de combustuble para la gasolinera y se oye un ruido infernal de madrugada, durante dos o tres horas por los camiones cisterna al reportar el carburante.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

José Luis

Liked: Cleanliness, property conditions & facilities, room comfort

Buen sitio

Todo bien
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo pernottato una notte durante il cammino del nord per Santiago. La stanza era molto bella e pulita, silenziosa durante la notte, unica pecca e molto fuori dal percorso quindi bisogna camminare un po’ anche se si prendono i mezzi. A parte questo la consiglio vivamente!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

WALTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Di passaggio in vacanza

Esperienza positiva
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon établissement,avec parking gratuit.Bon petit déjeuner,dommage pas possible de déjeuner le Dimanche
Stayed 2 nights in May 2024