Ratings based on 325 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Expedia
Nice little beach front hotel. I wish we had booked a beach facing room. The view would have been amazing, I’m sure. Our only drawback was the lack of usb ports available in the room to charge phones etc. These are pretty standard in hotels now and the lack of even one port was unusual.
Comment from Hotel Management
Feb. 6, 2024 by About Your recent stay, Hotel Management
Dear Robert,Thank you for taking the time to share your recent experience with us.It is trully delightful to hear from you that our beloved hotel and the service provided by our staff met your expectations. It has been a pleasure to take care of you during your visit. We look forward to having the opportunity to welcome you back when you are next visiting Getxo.Kind regards,Javier López Experience ManagerPetit Palace Tamarises
by A traveller
Posted Sep. 20, 2023 on Expedia
What we most like was the staff service and attitude. Very nice and make us feel at home.
Very nice rooms! And the view, amazing.
Comment from Hotel Management
Sep. 24, 2023 by karmele Abarrategui, Host Petit Palace Tamarises, Hotel Management
Dear GuestThank you very much for taking the time to share your impressions following your stay at Petit Palace Tamarises.We are delighted that you enjoyed your stay, and I am very proud to read your compliments regarding the service from our teams. I will not miss sharing your kind words to them.Your satisfaction is the best reward for them.We are looking forward to the opportunity of welcoming you again soon,Best WishesKarmele AbarrateguiHostPetit Palace Tamarises
by A traveller
Posted Sep. 19, 2023 on Expedia
Beautiful location with fantastic views.
Comment from Hotel Management
Sep. 20, 2023 by karmele Abarrategui, Host Petit Palace Tamarises, Hotel Management
Dear JillThank you very much for having chosen the Petit Palace Tamarises for you stay, and thank you for sharing your wonderful feedback with us.We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Indeed, as your satisfaction is our number one priority, we feel proud that you had a great time among us.We look forward to welcoming you again and offering you other outstanding experiences.Best regards,Karmele AbarrateguiHost Petit Palace Tamarises
by A traveller
Posted Sep. 8, 2023 on Expedia
Free bicycle usage for day was amazing. Would be nice to have coffee maker in Room to havd coffee balcony in morning . Beautiful town & safe to visit by bike.
Comment from Hotel Management
Sep. 16, 2023 by Bibiana, Hotel Management
Dear Robert:Thank you very much for your recent stay at the Petit Palace Tamarises, and for taking some of your valuable time to share your experience with us.We appreciate reading that the Petit Palace Tamarises y was of your liking, and that you found the location of our hotel very convenient.We do hope to have the opportunity to welcome you back to our hotel soonBest regardsBibiana BouzonGuest ServicePetit Palace Tamarises
by A traveller
Highly recommend
Posted Aug. 6, 2023 on HotelsThis was the perfect location- right on the beach. It was very clean and convenient .
Comment from Hotel Management
Aug. 7, 2023 by karmele Abarrategui, Host Petit Palace Tamarises, Hotel Management
Dear Guest,Thank you very much for taking the time to review your stay with us at Petit Palace Tamarises.We are very happy to know that you had a wonderful stay with us.Most importantly, I am very proud to read about our team's commitment for making our guests stay a Magnifique experience.Your satisfaction is our best motivation.We can't wait to welcome you again,Best regards,Karmele AbarrateguiHostPetit Palace Tamarises
by A traveller
Posted Jun. 23, 2023 on Expedia
Beautiful oceanfront location
Comment from Hotel Management
Jun. 27, 2023 by Petit Palace Tamarises, Hotel Management
Dear Charles,Thank you very much indeed for taking the time to review your stay with us at Petit Palace Tamarises on Expedia.We always endeavour our best to make sure our guests have the best experience while staying with us and it is a great reward to read that for you, it was a "beautiful stay."I have already shared your kind comments with team and they were also thrilled and touched We hope to have the pleasure of seeing you again soon.Yours sincerely,Karmele AbarrateguiHostPetit Palace Tamarises
by A traveller
Lovely Stay
Posted Oct. 26, 2022 on HotelsFatima and Lucia amazing ladies at reception. They made us feel welcome and as if we were at home. Now ENYA was superb she greeted us every morning before are morning coffee and we actually got to know her as a person. Very kind and responsible. She must be promoted and given a salary increase as soon as possible. She’s a keeper. People like her make your business shine!
Comment from Hotel Management
Nov. 2, 2022 by Karmele Abarrategui, Host Petit Palace Tamarises, Hotel Management
Dear GuestWe very much appreciate your comments regarding your stay at the Petit Palace Tamarises.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Karmele AbarrateguiHostPetit Palace Tamarises
by A traveller
Posted Jul. 11, 2022 on Hotels
Comment from Hotel Management
Jul. 16, 2022 by Ekaitz , Hotel Management
Dear Marguerite,
First of all, I would like to thank you for choosing Petit Palace for your recent trip to Getxo and for taking a few minutes of your time to rate your stay at our hotel.
We are very pleased that you enjoyed your stay at Petit Palace Tamarises. Thank you for your excellent ratings, which I will gladly share with my team, and which will undoubtedly fill them with pride.
I am glad to know that your stay with us has been a "10" and the treatment of our staff has lived up to your expectations.
It is a pleasure for the entire Petit Palace Tamarises team to receive these signs of affection from our guests. Every day, our staff works with the main motivation of making happy those who, like you, place their trust in us and there is no greater satisfaction than knowing that we have achieved it.
Again, thank you very much for your comments and on behalf of the entire team of Petit Palace Tamarises will be a pleasure to welcome you back to our hotel.
Best regards,
Ekaitz Martinez
Guest Service
Petit Palace Tamarises
by A traveller
Posted Jul. 10, 2022 on Hotels
Comment from Hotel Management
Jul. 16, 2022 by Ekaitz , Hotel Management
Dear Liset,
First of all, I would like to thank you for choosing Petit Palace for your recent trip to Getxo and for taking a few minutes of your time to rate your stay at our hotel.
We are very pleased that you enjoyed your stay with us and our location, and we would like to thank you for your excellent ratings.
It is a pleasure for the entire Petit Palace Tamarises team to receive these signs of affection from our guests. Every day, our staff works with the main motivation of making happy those who, like you, place their trust in us and there is no greater satisfaction than knowing that we have achieved it.
Again, thank you very much for your comments and on behalf of the entire team of Petit Palace Tamarises will be a pleasure to welcome you back to our hotel.
Best regards,
Ekaitz Martinez
Guest Service
Petit Palace Tamarises
by A traveller
Great location - needs help!
Posted Jun. 21, 2022 on HotelsFantastic location. But upon arrival there is a distinct drain smell. Receptionist is polite and helpful. The room needs a good deep clean. Lots of dust, cobwebs and indentations on the floor.
For the cost of the stay which had to be 3 days I would defiantly not stay here again.
Comment from Hotel Management
Jun. 23, 2022 by ekaitz , Hotel Management
Dear Patricia,
First of all, I would like to thank you for choosing Petit Palace for your recent trip to Getxo and also for taking a few minutes of your time to rate your stay at our hotel.
We are very happy that you enjoyed your stay with us and our location, and we want to thank you for your excellent ratings.
We are deeply sorry for the incident that you have brought us in reference to the smell. Of course, we have reported it to our maintenance team for immediate review and resolution. We apologize for any inconvenience this may have caused you.
We take good note of your suggestions for improvement. We are sorry for the inconvenience caused, however, do not doubt that your comments will allow us to consider actions to continue improving both our service and our facilities.
Once again, thank you very much for your comments and on behalf of the entire Petit Palace Tamarises team, it will be a pleasure to welcome you back to our hotel.
Receive a cordial greeting,
Ekaitz Martinez
Guest Service
Petit Palace Tamarises
