Heart of Bilbao.Your stay at this Bilbao City Centre hotel places you within 2 miles (3 km) of San Mames Stadium and Guggenheim Museum Bilbao. San Nicolas Church and Arriaga Theater are also within half a mile (1 km).
What's nearby
Plaza Nueva - 2 min walk - 0.2 km
Ribera Market - 6 min walk - 0.6 km
Plaza Moyua - 13 min walk - 1.1 km
Guggenheim Museum Bilbao - 18 min walk - 1.5 km
San Mames Stadium - 4 min drive - 2.5 km
Getting around
Arriga Tram Stop - 2 min walk
Bilbao (YJI-Bilbao-Abando Train Station) - 5 min walk
Bilbao Airport (BIO) - 13 min drive
Restaurants
Casco Viejo (Bilbao) - 2 min walk
Gure Toki - 2 min walk
Los Fueros - 1 min walk
Gelati Gelati - 3 min walk
Berton - 3 min walk
About this property
Sercotel Arenal Bilbao
3-star hotel near San Mames Stadium
Sercotel Arenal Bilbao offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Sercotel Arenal Bilbao also features laundry facilities, dry cleaning/laundry services, and express check-out.
This 3-star Bilbao hotel is smoke free.
1 building
36 guestrooms or units
6 levels
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Library
Elevator
No smoking on site
Sercotel Arenal Bilbao offers 36 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Offsite parking available (EUR 19.50 per day); discounts available
Area shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 11.50 for adults and EUR 11.50 for children
Things to do
Bicycle rentals
Library
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Entertainment
1-inch TV with satellite channels
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Access methods
Staffed front desk
Pets
Pets: EUR 20 per pet, per night
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 11.50 for adults and EUR 11.50 for children
Nearby parking fee: EUR 19.50 per day (500 ft away)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
We should mention
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Alcohol isn't served at Sercotel Arenal Bilbao.
Property is also known as
Sercotel Arenal Bilbao Hotel
Hotel TRYP Arenal
Hotel TRYP Bilbao
Hotel TRYP Bilbao Arenal
TRYP Arenal
TRYP Arenal Bilbao Hotel
TRYP Arenal Hotel
TRYP Bilbao
TRYP Bilbao Arenal
Sercotel Arenal Hotel
Arenal Bilbao
Sercotel Arenal
Sercotel Arenal Bilbao Hotel
Sercotel Arenal Bilbao Bilbao
Sercotel Arenal Bilbao Hotel Bilbao
Sercotel Arenal Bilbao Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 257 out of 434 reviews
10 - Excellent
257
Rating 8 - Good. 139 out of 434 reviews
8 - Good
139
Rating 6 - Okay. 26 out of 434 reviews
6 - Okay
26
Rating 4 - Poor. 9 out of 434 reviews
4 - Poor
9
Rating 2 - Terrible. 3 out of 434 reviews
2 - Terrible
3
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Gloria
Mar 8, 2025
Front desk staff were extremely helpful and friendly. The cleaning staff were very accommodating.
I stayed in this hotel for 3 nights .. A very beautiful hotel everything was very good quality.. The staff were efficient and friendly . Only minor gripe the WiFi would not connect to my devices .. breakfast was continental which was fresh and plentiful
The hotel is centrally located at the old town. It’s very convenient to get to and depart from. The room is comfortable and the staff is very friendly. Will definitely stay there again.
Door to the room was not fitted properly, leaving a large gap between the door and the floor. We were also opposite the breakfast room. We could hear any noise anyone made on our floor or in the reception. We were so bothered by the inside noise, we didn’t notice much of the street noise.
The windows from the room were part covered by an awning, so to see anything we had to duck.
The woman at the reception was very helpful and pleasant.
Would not recommend this hotel to anyone given our poor experience.
We were driving into Bilbao, a very busy crowded city, and were surprised to find out that this hotel does not have an unloading area. We had to unload so we stopped in front anyway and got a ticket from a policeman! I should have researched it better! At least there was an underground garage nearby about 25 euros per day. Besides the car issue the hotel is in a good location but if your room is facing the street like ours was be prepared for the loud noise outside!! I would only recommend this hotel if you don’t have a car and if you don’t mind the noise and ‘busyness’ of the area.
Great little hotel in a perfect old town location.
We stayed here twice in a trip round the Basque region. The welcome was lovely. The location is absolutely perfect, right by the transport and right by the old town. Our room was spacious with a view over the park. Lovely big windows. I would definitely stay here again.