Sercotel Ayala Bilbao

4.0 star property
4-star adults-only hotel near Guggenheim Museum Bilbao, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Sercotel Ayala Bilbao

Down comforters, minibar, in-room safe, individually decorated
Front of property
Daily buffet breakfast (EUR 17 per person)
Reception
Hair dryer, bidet, towels
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Canciller Ayala, Bilbao, 48008
  • Popular LocationPlaza Nueva10 min walk
  • Popular LocationGuggenheim Museum Bilbao14 min walk
  • Popular LocationSan Mames Stadium20 min walk
  • AirportBilbao (BIO)16 min drive

Room options

Basic Room

10/10 Exceptional
  • Sleeps 1
  • 1 Double Bed

Classic Double Room

9.2/10 Wonderful
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Twin Room

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds

Superior Room

10/10 Exceptional
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About the area

Bilbao

City center stay.Within a 15-minute walk of this Bilbao City Centre hotel, you'll find Guggenheim Museum Bilbao and Bay of Biscay. Ensanche and Church of the Sacred Heart are also within half a mile (1 km).

What's nearby

  • Plaza Moyua - 7 min walk
  • Plaza Nueva - 10 min walk
  • Ribera Market - 13 min walk
  • Guggenheim Museum Bilbao - 14 min walk
  • San Mames Stadium - 20 min walk

Getting around

  • Bilbao-Abando Station - 3 min walk
  • Abando Station - 3 min walk
  • Bilbao Airport (BIO) - 15 min drive

Restaurants

  • Monterrey - 2 min walk
  • Arrese - 3 min walk
  • McDonald's - 2 min walk
  • Panda - 2 min walk
  • Atseden - 3 min walk

About this property

Sercotel Ayala Bilbao

4-star adults-only hotel near Guggenheim Museum Bilbao, connected to a rail/subway station
Public spaces have free WiFi. Business amenities include a meeting room and coworking spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sercotel Ayala Bilbao.

This 4-star Bilbao hotel is smoke free.

  • 61 guestrooms or units
  • Built in 2019
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 18.7 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 17 per person

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Low-height desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 18.7 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 237 reviews" "
Rating 8 - Good. 62 out of 237 reviews" "
Rating 6 - Okay. 10 out of 237 reviews" "
Rating 4 - Poor. 2 out of 237 reviews" "
Rating 2 - Terrible. 2 out of 237 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located hotel behind biggest department store and main high street. Hotel feels clean and new.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gasper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly clean, comfortable and pleasant stay.
A very nice experience, great service and great staff. Would stay there again and would recommend it to others. Location also great, walking distance to anywhere in Bilbao, otherwise there are bus stops nearby, metro station and railway station.
Stayed 3 nights in Feb 2024

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 3 nights in Feb 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
A wonderful new hotel with simple but stylish decor. The rooms are spacious, clean and comfortable. The staff are polite, friendly and helpful. The hotel is within walking distance of all the attractions
Lobby
Lobby
Bedroom
Bathroom
Stayed 1 night in Jan 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel catered to business travelers. Breakfast was mediocre. Area is quiet and paid parking is close by.
Stayed 1 night in Jan 2024

8/10 Good

RAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room Very quiet location
Stayed 4 nights in Jan 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent room
Excellent location - 2 minutes walk to the train station. Walking distance to old town and other great restaurants and cafes as well as lots of options for shopping including the supermarket. Room was excellent - spacious for our family of three. Bathroom even had a large bath tub! Staff were super friendly and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Lala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Paris