Montana Trailhead Inn Hotel Reviews

4 sur 5

par un voyageur de Mesa

Publié le 10 avr. 2024

Commentaires de Gestion de l’hôtel

30 avr. 2024 par Cyndy-Guest Experience Representative, Gestion de l’hôtel

Rita, Our team has one goal: to provide the best possible experience for our guests. We hope you will allow us another opportunity to make your next visit to Billings the best yet.

3 sur 5

par un voyageur

Publié le 22 févr. 2024 sur Expedia

Basic hotel, cannot really complain as it was just a place to sleep. But the hotel is definitely dated. Limited staff and cleaning services. No fans in the bathrooms lead to added humidity in the room.

Commentaires de Gestion de l’hôtel

25 févr. 2024 par Montana Trailhead Inn Team, Gestion de l’hôtel

Thank you for the honest review Patrick. we continually strive to improve our hotel as well as our guest experience.

4 sur 5

par un voyageur

Publié le 20 févr. 2024 sur Expedia

Very nice

Commentaires de Gestion de l’hôtel

25 févr. 2024 par Montana Trailhead Inn Team, Gestion de l’hôtel

Thank you for the good review Michael, we hope to see you again soon!

5 sur 5

par un voyageur

Massive structure!

Publié le 16 févr. 2024 sur Hotels

This place is a massive conference center. However, doesn’t appear that it gets used for that as much anymore. My room was great, large size, nice couch, and a large king bed everything was clean, and orderly place had a very friendly staff. The breakfast was a bit on the light side, honestly I think if they just had donuts would’ve been cheaper for them and better for the customers.

Commentaires de Gestion de l’hôtel

24 févr. 2024 par Montana Trailhead Inn Team, Gestion de l’hôtel

Thank you, Chris, for the 10 out of 10 rating! we appreciate your feedback about the breakfast, we hope to see you again soon!

5 sur 5

par un voyageur

Publié le 7 févr. 2024 sur Hotels

Commentaires de Gestion de l’hôtel

21 févr. 2024 par Sincerely, Montana Trailhead Inn Team, Gestion de l’hôtel

Thank you, Dee, for the 10-star review! we appreciate your business and feedback, we hope to see you again!

5 sur 5

par un voyageur

Publié le 5 févr. 2024 sur Hotels

Commentaires de Gestion de l’hôtel

21 févr. 2024 par Sincerely, Montana Trailhead Inn Team, Gestion de l’hôtel

Thank you Allannis For the 10 out of 10!! we hope to see you again soon!

3 sur 5

par un voyageur

Publié le 31 janv. 2024 sur Expedia

Hotel appeared to have been repairing water damage, no staff around in the morning. Room was extremely clean. Breakfast wasn't great (expired milk, no lights). easy to get to, no pool or casino. Good enough for the price

Commentaires de Gestion de l’hôtel

31 janv. 2024 par Montana Trailhead Inn Team, Gestion de l’hôtel

We do apologize for the inconvenience upon your stay. Due to extreme weather conditions, we had issues arise causing unforeseen repairs to be done. Thank you for your review.

1 sur 5

par un voyageur

Publié le 30 janv. 2024 sur Hotels

Commentaires de Gestion de l’hôtel

2 févr. 2024 par Montana Trailhead Inn Team, Gestion de l’hôtel

Any and all feedback is very appreciated, so if there is anything you would like to see us improve on, please do let either the front desk or management know.

1 sur 5

par un voyageur

Publié le 28 janv. 2024 sur Expedia

Was denied check in based on a condition that was not stated in their check in/ rental policy. I found out at the very least minute that I didn't have a hotel room. If this had been on a busy weekend like state tournaments, I may not have found another room in town.

Commentaires de Gestion de l’hôtel

29 janv. 2024 par Montana Trailhead Inn Team, Gestion de l’hôtel

First we would like to apologize for the inconvenience caused to you in this case. Due to your booking being made with a third-party partner, we were unable to determine your address until you had arrived on property.

5 sur 5