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Comfort Inn & Suites at CrossPlex Village

Property class: 2.5
Hotel perfectly located for exploring Five Points West

Choose dates to view prices

Photo gallery for Comfort Inn & Suites at CrossPlex Village

Exterior
Free daily on-the-go breakfast
Lobby
Lobby
Room, 2 Queen Beds, Accessible, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Place, Birmingham CrossPlex
    ‪3 min walk‬
  • Place, Tuxedo Junction
    ‪2 min drive‬
  • Place, Rickwood Field
    ‪3 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(79 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(43 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Birmingham

Five Points West stay.With a stay at this Five Points West hotel, you'll be within half a mile (1 km) of Birmingham CrossPlex and 2 miles (3 km) of Tuxedo Junction. Rickwood Field and Erskine Hawkins Park are also within 2 miles (3 km).

What's nearby

  • Birmingham CrossPlex - 3 min walk - 0.3 km
  • Tuxedo Junction - 2 min drive - 2.5 km
  • Erskine Hawkins Park - 2 min drive - 2.5 km
  • Rickwood Field - 3 min drive - 2.1 km
  • University of Alabama at Birmingham - 8 min drive - 8.6 km

Getting around

  • Birmingham Station - 10 min drive
  • Birmingham International Airport (BHM) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Applebee's Grill + Bar - ‬3 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min walk
  • ‪KFC - ‬2 min drive
  • ‪Church's Texas Chicken - ‬2 min drive

About this property

Comfort Inn & Suites at CrossPlex Village

Hotel perfectly located for exploring Five Points West
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 420 square feet (39 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites at CrossPlex Village. Free self parking is available.

This Birmingham hotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • 420 sq ft of conference space
  • 39 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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  • Breakfast included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirk

Stayed 1 night in Jan 2026

10/10 Excellent

Duane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, breakfast was good and the employees friendly and respectful
Stayed 1 night in Jan 2026

2/10 Terrible

Tiffany

Travelled with family, Business traveller
Liked: Staff & service
I found a roach in the bathroom and I informed staff. They told me to get in contact with the manager but no answer
Stayed 1 night in Oct 2025

10/10 Excellent

Bryant

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Friendly staff, even if they were Dallas Cowboys fans. 😉
Stayed 1 night in Jan 2026

2/10 Terrible

Aerial

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. Tbe staff stood out as friendly and helpful. Breakfast was average. It was a positive experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
The shower was wet when we arrived and some lower areas of the shower were missing caulk. The room was clean, bed and pillows great, the staff was great, as always, but we opted to sleep-in, and did not have breakfast.
Stayed 2 nights in Dec 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, amenities
The hotel was fine, but overpriced for the quality and location of the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Trey

Liked: Staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025

8/10 Good

Lamarus

Stayed 2 nights in Dec 2025

4/10 Poor

Jeff

Uncomfortable bed; found hairs on sheets that were not mine. Phone charger outlets by bed didn't work...didn't realize that until middle of night when my phone was drained. Toiletries were below average, and breakfast was stale.
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Dec 2025

10/10 Excellent

peggy

Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 4 nights in Dec 2025

10/10 Excellent

Clea

Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Liked: Cleanliness
The area was loud. Bed was great though.
Stayed 1 night in Dec 2025

8/10 Good

Brattina

Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Room clean and well appointed
Stayed 1 night in Nov 2025

10/10 Excellent

LUIS M

Stayed 1 night in Dec 2025

10/10 Excellent

Asya

Stayed 1 night in Nov 2025

6/10 Okay

Nolan

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

8/10 Good

Shakirra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great parking!
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and convenient. Great place to stay.
Stayed 1 night in Nov 2025