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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
4-star hotel near International Convention Centre

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Front of property - evening/night
Suite, 1 Bedroom
Reception
Standard Room, 2 Double Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(84 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(53 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

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Birmingham City Centre
  • Free WiFi
  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.5 out of 5, Wonderful, 8 reviews
The price is CA $80
CA $96 total
includes taxes & fees
Mar 22 - Mar 23
Premier Inn Birmingham City - Waterloo St

About the area

Birmingham

Central Birmingham getaway .Within a 15-minute walk of this Birmingham City Centre hotel, you'll find Utilita Arena Birmingham and International Convention Centre. Centenary Square and Shopping District are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • International Convention Centre - 5 min walk - 0.4 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Dishoom Birmingham - ‬6 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

4-star hotel near International Convention Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7438 square feet (691 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Crowne Plaza Birmingham City Centre by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 7438 sq ft of conference space
  • 691 sq m of conference space
  • Built in 1974
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hampton by Hilton Birmingham Broad Street
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 2,511 reviews
The price is CA $90
CA $108 total
includes taxes & fees
Mar 8 - Mar 9
Hampton by Hilton Birmingham Broad Street

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 776 out of 1153 reviews
Rating 8 - Good. 242 out of 1153 reviews
Rating 6 - Okay. 72 out of 1153 reviews
Rating 4 - Poor. 36 out of 1153 reviews
Rating 2 - Terrible. 27 out of 1153 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

sara

Stayed 1 night in Nov 2025

10/10 Excellent

andrea, Barnsley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room clean & tidy. Hotel staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities
All the staff were courteous and welcoming. We particularly enjoyed the lounge facility and happy hour. Emmanuel provided excellent service. The front of house at breakfast on Thursday and Friday was also exceptional.The room was spotless, bar staff were friendly and welcoming. The concierge went out of his way to ensure that we knew where to find things in the city. Would definitely recommend the hotel.
Stayed 3 nights in Nov 2025

4/10 Poor

Stuart

Business traveller
Room smelt of toilets. Heating was horrendously loud - did not sleep for two nights!
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only things missing from breakfast choice of cereals. The bar has an excellent selection of drinks. The staff everywhere were wonderful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Clean spacious modern room. Comfy bed.
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
Everything was lovely, food, service and cleanliness. Only slightly marking down one star as the room was really cold and a very noisy system.
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Check in staff were in training, but highly effective, friendly and courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Rejean

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely positioned between the core of the city centre and the Symphony Hall, Rep, ICC, Library. It's very un-intrusive, as in everything was clean and worked well.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Business traveller
Water on the carpet near the exterior wall. Open paint can with paint brush when I checked in.
Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent, staff are very polite , rooms are very good value,and the hotel is positioned perfectly for Christmas shopping and retail therapy in and around the Bullring
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was well equipped and spotlessly clean. Plenty of room for a family of four. Breakfast was worth the money, freshly prepared food and lots of choice. Good location, close to all attractions.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well looked after hotel, good location, excellent staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good stay
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, attentive staff and great location
Stayed 1 night in Nov 2025

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, amenities
Room very spacious and comfortable loved the robes bed very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Ezlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good. Friendly and welcoming staff. Happy to come again
Stayed 1 night in Nov 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Room was fantastic but the staff were the best. Special mention to the Polish lady during the breakfast service who was so friendly.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Stayed 1 night in Nov 2025