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Holiday Inn Express Birmingham - City Centre by IHG

3.5 star property
3.5-star hotel near The Mailbox

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Photo gallery for Holiday Inn Express Birmingham - City Centre by IHG

Exterior
Creator video - submitted by Travel Con Amore
Exterior
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
19 Holiday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, Utilita Arena Birmingham
    ‪8 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(170 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(73 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the area

Birmingham

Birmingham City Centre stay.A stay at this Birmingham City Centre hotel places you steps from The Mailbox and within a 5-minute walk of Symphony Hall. Utilita Arena Birmingham and O2 Academy Birmingham are also within half a mile (1 km).

What's nearby

  • The Mailbox - 2 min walk - 0.2 km
  • Symphony Hall - 3 min walk - 0.3 km
  • Utilita Arena Birmingham - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Broad Street - 12 min walk - 1.0 km

Getting around

  • Brindley Place Tram Stop - 7 min walk
  • Birmingham (QQN-New Street Train Station) - 9 min walk
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪The Botanist - ‬3 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Miller & Carter - ‬4 min walk
  • ‪Aria Restaurant - ‬4 min walk

About this property

Holiday Inn Express Birmingham - City Centre by IHG

3.5-star hotel near The Mailbox
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Holiday Inn Express Birmingham - City Centre by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe.

This 3.5-star Birmingham hotel is smoke free.

  • 250 guestrooms or units
  • 18 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Birmingham - City Centre by IHG offers 250 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
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4.5 out of 5, Wonderful, 1,097 reviews
The price is CA $109
CA $142 total
includes taxes & fees
Jan 18 - Jan 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Birmingham City Centre Hotel
Holiday Inn Express Birmingham City Centre
Inn Express Birmingham City
Express Birmingham City By Ihg
Holiday Inn Express Birmingham City Centre
Holiday Inn Express Birmingham City Centre by IHG
Holiday Inn Express Birmingham City Centre an IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Hotel
Holiday Inn Express Birmingham - City Centre by IHG Birmingham

Holiday Inn Express Birmingham - City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1230 out of 1885 reviews
Rating 8 - Good. 492 out of 1885 reviews
Rating 6 - Okay. 92 out of 1885 reviews
Rating 4 - Poor. 39 out of 1885 reviews
Rating 2 - Terrible. 32 out of 1885 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room , helpful staff at reception ,close to local theatre. Nice breakfast the next morning to start the day
Stayed 1 night in Oct 2025

10/10 Excellent

Safa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean + kind faces! Very pleased
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend 👍
Stayed 1 night in Oct 2025

6/10 Okay

Ann

Stayed 1 night in Oct 2025

10/10 Excellent

Rey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Kevin

Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre, clise to theatre and restaurants
Stayed 1 night in Oct 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and comfortable & the staff were friendly. The only niggles we had was there was a very long queue for check in (I’m not sure what the problem was but once it started moving it went quickly and the person who checked me in apologised for the wait) and with there only being 3 lifts for the 16 floors getting down for breakfast and then to check out took ages
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline, Weston super mare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxed, great breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms cleaned daily so nice and tidy, few stains on carpet but overall very good. Plenty of places to eat and drink within a few mins walk and main town centre in 8 mins walk
Stayed 4 nights in Sep 2025

8/10 Good

r. scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The thermostat in the room did not work properly. I could not get my room to warm up to my comfort level.
Stayed 4 nights in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kerry

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Check in was fantastic really nice lady very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Close to the Utilia Arena.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

SL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nicest Holiday Inn I've stayed in so far. The staff were lovely. Easy check in. The room was lovely and clean. On the menu in the restaurant, it was limited on food choices as I think they had a shortage of ingredients. The pizza was a little over done and the "fries" were more or less soggy chips. Easy to check out. Would stay here again. It was a 10 minute walk away from the Utilita Arena. Fairly straightforward. The same with the town centre.
Stayed 1 night in Oct 2025

8/10 Good

June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only short walk to shops and bar get hotel to stay at
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean & quiet, probably one of the best rooms I've stayed in - lovely bathroom. Staff were really friendly & helpful - great reception area! Breakfast was spot on - hot & loads of choice - fantastic value!!
Stayed 1 night in Oct 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was adequate but not brilliant
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locationfor city centre and the NIA.
Stayed 1 night in Oct 2025

10/10 Excellent

Iolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location near centenary square and the canals. Clean comfortable room, chilled out bar and dining area with free coffees and tea available all day. Limited breakfast but liked the grab and go bags.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sanjay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025