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Ibis Birmingham New Street Station Hotel

3.0 star property
3-star hotel near O2 Academy Birmingham

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Lobby lounge
Twin Room, 2 Single Beds
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, Birmingham Hippodrome
    ‪1 min walk‬
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(68 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

7.6 out of 10
Good
(24 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Birmingham

City center stay.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find O2 Academy Birmingham and Bullring & Grand Central. Symphony Hall and International Convention Centre are also within 2 miles (3 km).

What's nearby

  • Birmingham Hippodrome - 1 min walk - 0.2 km
  • O2 Academy Birmingham - 3 min walk - 0.3 km
  • Bullring & Grand Central - 4 min walk - 0.4 km
  • The Mailbox - 6 min walk - 0.6 km
  • International Convention Centre - 14 min walk - 1.2 km

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Chung Ying - ‬1 min walk
  • ‪Peach Garden 桃苑 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪Look in 樂意 - ‬1 min walk
  • ‪Time To Eat - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

3-star hotel near O2 Academy Birmingham
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

  • 159 guestrooms or units
  • 4 levels
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
ibis budget Birmingham Centre
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,342 reviews
The price is CA $55
CA $66 total
includes taxes & fees
Dec 14 - Dec 15
ibis budget Birmingham Centre

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (28 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • HDTV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room air con unit felt cool immediately above it, it was completely inadequate and my wife and had little sleep due to the uncomfortable room temperature. Other than that everything else was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Travelled with group
Disliked: Amenities, property conditions & facilities
This hotel was not like the the other one they own in Birmingham. I was quite disappointed. The other one had a coffee machine that you could help yourself to a hot beverage at any time. The reception staff were not very helpful the beds were very hard and the rooms need a good tidy up the plus side to it was its location
Stayed 1 night in Aug 2025

10/10 Excellent

Clare

Stayed 1 night in Aug 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, budget stay

Impeccably clean room. Great shower. Good wifi. Cheap food available downstairs. Excellent place to stay on a budget. The only issue, and a minor one at that, is the key cards often fail and you need them to access the lifts too. This is only really an issue if you’re in a rush and there’s a queue at reception - but for this reason I’d say not great for other business travellers who don’t have time to waste.
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed for 2 nights. When we went to check in the staff member said they were new, didn’t know the area and 2 people checking out were unhappy as they had put there bag in for storing and had something stolen. The staff member didn’t put our bags in the secure area, just in the office. Didn’t feel good about this and not a great start to this stay. Couldn’t check in until 3pm. (We had just come from London and they let us check in a lot earlier). The elevators were so small and unnerving. The room was clean and large enough, but basic. The hotel could do with a renovation and freshen up. The hotel was in a central location. Cheap and cheerful. Buffet Breakfast was ok, but wouldn’t have it again. When we eventually could check in there was a different staff member who was brilliant and knew what he was doing. Check ou was another different staff member and she was really lovely and knew what she was doing.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service

Good location. Car park tiny

Location is perfect for much needed retail therapy. Lots of restrictions nearby. Car park is tiny and hard to manoeuvre in. I did manage to scratch my car but a staff was there to direct me so I would not damage my car even more. I ended up not parking my car there cause it was full anyway. But the car park opposite is 24hrs with a fee.
Stayed 1 night in Jul 2025

2/10 Terrible

Ellie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Silver fish in the rooms, rooms were not clean they were dusty and there was a massive drainage problem. The showers absolutely stank, hotel staff kindly moved our room but unfortunately the other room was just as bad. Checked out after an hour of being there and went and stayed elsewgere
Stayed 3 nights in Aug 2025

6/10 Okay

Rebecca

Stayed 1 night in Aug 2025

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for rail links plus huge carpark nearby. Rooms clean & tidy. Bar & dining area comfortable. Street nouses during the night
Stayed 2 nights in Jul 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

6/10 Okay

Jason

Travelled with partner
The hotel is generally fine. Pretty standard for most Ibis hotels I've stayed in. I telephoned a couple of times in the weeks running up to the booking, as I had a few questions and requests. I Everyone I spoke to was helpful and seemed knowledgeable. Combined with the person I spoke to during check-in, I spoke with at least 3 separate members of staff. Despite all the calls and in person chats (not to mention all the updates sent via Expedia), not a single person on staff thought to mention that noisy works were scheduled to take place during our stay that might disturb our rest. I understand the need to make essential alterations and upgrades, but a simple heads-up would have been nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Be

Stayed 1 night in Jul 2025

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Comfortable and clean. Nice staff. Easy to find and close to New Street Station.
Stayed 2 nights in Jul 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

lsaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

It was a twin room. Because a wheelchair user friend joined me they changed the room to an accessible one. Great location on the edge of the gay village in Chinatown.
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Not as good

Very small rooms with the bathroom even smaller. Pillows were too hard to sleep on. The hotel rooms and hotel looked totally different to the pictures advertised. Location was the only good thing about this hotel. The parking charge was very expensive considering it was the hotels own car park.
Stayed 3 nights in Jul 2025

4/10 Poor

Evelyn

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelt like cigarette smoke when we entered. The beds are terrible. The ‘mattresses’ are just very thin pads. Not a comfortable nights sleep at all. The bathroom was tiny. I am a petite person but I feel like if you’re lager it would be hard to move around. I booked based on the good reviews on here so I just wanted to post my experience in case others were going to do the same. It was quite noisy also, night club music until early hours can be heard and then early bottle collection in the morning outside the hotel. It was very cheap so I guess we got what we paid for, but it was still disappointing.
Stayed 1 night in Jul 2025

10/10 Excellent

Sonia

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2025