Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,8 Service et personnel
2,5 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mars 2024 sur Hotels
Was very dirty and unsafe . Decided not to stay left and booked room elsewhere.
Commentaires de Gestion de l’hôtel
2 mai 2024 par A, Gestion de l’hôtel
Hi, Christy! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
par un voyageur
Publié le 4 mars 2024 sur Expedia
The room was dirty, no towels, no TV, toilet dirty. Type dirty, I left as soon as day lite and checked in a different hotel.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Ike! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Honestly a lot happened the night I had to stay here. It was nasty, stanking and unsafe. The floors was caving in, their were roaches and wtc
Commentaires de Gestion de l’hôtel
2 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Tamesia! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Marissa! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Everything was fine
Commentaires de Gestion de l’hôtel
6 mai 2024 par Ammy, Gestion de l’hôtel
We appreciate your positive rating, Kadarius! We take pride in providing our guests with a great experience. Regards, Tim.
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 mai 2024 par Ammy, Gestion de l’hôtel
Hi, Bryan! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.
par un voyageur
Publié le 11 janv. 2024 sur Expedia
Very Bad neighborhood I never even stayed there and still got charged did not feel safe. I have a huge problem with this. Expedia was absolutely terrible. Could not resolve anything. Will not use this app anymore either. Nothing.
par un voyageur
Publié le 29 nov. 2023 sur Expedia
The room was not cleaned. There were hair in the bed. Bugs and spider webs in the bathroom. I don’t mind simple but I expect it to be clean for the price they charged. If it would have been $30 I would not have given a bad review.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Noah, Gestion de l’hôtel
Sorry to hear this, Joseph! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah
par un voyageur
Publié le 25 nov. 2023 sur Expedia
The place looks condemned. Receptive covers missing, towel rack fell off wall, vanity light kept blinking on and off all night because the only other light source was the ceiling light. Horrible conditions. I can’t believe they pass fire marshall inspection.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Charles, Gestion de l’hôtel
Hi, Barbara! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Charles
par un voyageur
Publié le 29 oct. 2023 sur Expedia
Reserved king no smoking, had to take room with 2 doubles for $10 more, no waste basket or towels in room, floor dirty and wifi password not provided on check in.
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Barbara, Gestion de l’hôtel
Hi, David! We are sorry for the inconvenience you had. Rest be assured, we have escalated this matter to the management for overall improvement. We would like to thank you for sharing this experience with us, it helps us for continuous improvements. Regards, Barbara
