Note fondée sur 26 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,4 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 sept. 2022 sur Hotels
1 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
Cheap ploys to con tourists. Breakfast is $8 if you purchase at checkin only ( read fine print). Show up at breakfast and pay $20 . Happy hour is 4-7 pm - only sodas and 1 cocktail is half price.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rulo, Gestion de l’hôtel
Dear Hassan,We appreciate your feedback and will forward your comment to the respective department. Sorry for the inconvenience you have experienced during your stay, our breakfast included is a promotion that allows you to pick anything on the menu with a coffee, tea or orange juice, is optional to take. otherwise you will have to buy the items with their actual price on the menu.This promotion is taken during the check in because it will be added to your reservation, so if you stay 3 days, and you include the breakfast it will be added for the 3 days.About happy hour, 4 to 7pm 2x1 margaritas, tropical sunset, gin and tonic, rum and coke and vodka cranberry.If you ever have a chance on coming by again, we hope we will fill your expectations.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 févr. 2024 sur Hotels
5 sur 5
par un voyageur

Beautiful water view lounge, restaurant and room

Publié le 10 févr. 2024 sur Hotels
Lovely ocean view suite which was nice, quiet and peaceful to watch the days go by while working. Although early check-in wasn't available, there is luggage storage and access to the common lounge/restaurant area which was a beautifully decorated space to enjoy with the water swing, floaties and access to swim right from the deck. The front desk team were extremely friendly and helpful with checking in on stay and providing local information with tours. I loved that there was filtered water available to guests to reduce plastic bottles. Although one night the water cut-off but this is common on the island as they depend on rain so use mindfully. The included breakfast was also nice with international vegetarian options. Would not hesitate to stay here again, although it is a bit on the higher end if wanting the overwater rooms.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rulo, Gestion de l’hôtel
Dear Huyen,Thanks for your feedback, we really appreciate your comment and makes us very happy to know that you had a wonderful experience stayin with us. We will forward your comment to our team to keep them up with their excellent service. We hope to welcome you around here soon!
5 sur 5
par un voyageur

Super!

Publié le 27 janv. 2024 sur Hotels
Very nice hotel with very good food. Came back here to eat after check out. A nice hang out place.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Rulo, Gestion de l’hôtel
Dear Eline,We appreciate your comment and we are delighted that you've enjoyed our location, we are happy to have filled your expectations and hope to see you again soon.
3 sur 5
par un voyageur

Publié le 10 janv. 2024 sur Expedia
No tenía agua el sanitario Y el agua de la ducha solo salía caliente
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Rulo, Gestion de l’hôtel
Hola Mariana!Gracias por elegir Bambuda como su lugar de estadía. Pedimos disculpas por los incovenientes durante su estadía, agradecemos su cometario y esperamos verle pronto para ofrecerle una mejor experiencia.Saludos cordiales,
3 sur 5
par un voyageur

Først godt, så skidt.

Publié le 10 janv. 2024 sur Hotels
Havde booket King suite (værelse nr. 29). Helt fantastisk og god kundeservice ved ankomst! Ville efter vores ophold forlænge og efter misforståelse (som blev udbedret ved at de gav os en omgang morgenmad) skulle vi flytte til en anden king suite (nr. 20). Dette var meget mere larmende, der lugtede af kloak på værelset, trods rengøring i en time om eftermiddagen vågnede vi med samme forfærdelige lugt. Døren til toilettet kunne ikke lukkes ordentligt. Udsigten og privatlivet var bestemt ikke det samme som på etagen ovenover. Slutteligt forlængede vi, men nedgraderede lidt for at spare lidt penge. Havde værelse 9, Just right with balcony. Dette kostede 1000dkk, men levede på ingen måde op til den pris ! Der var ikke badehåndklæder, intet pengeskab, ingen minikøleskab, intet låg til toiletspanden (man må ikke smide papir i toilettet) og ingen udsugning på toilettet. Dertil meget larmende fra rummene ved siden af. Ville absolut fraråde det rum til den pris. Generelt mødte vi lidt svingende service, men specielt Rulo var meget serviceminded og venlig. Stedet ligger pænt og i en rolig del af Bocas, nemt med vandtaxa. Vedligeholdt og lækkert med soldæk. Morgenmaden var fin. Dermed et meget blandet indtryk. Både virkelig godt og skidt.
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Rulo, Gestion de l’hôtel
Hello!Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights.We are happy that your experience in the King suite was fantastic, and we're grateful for your kind words about our customer service upon your arrival. However, we are truly sorry to learn about the challenges you encountered when you had to switch rooms.Please be assured that we take your comments seriously, and we will be addressing these matters promptly to ensure that they do not recur.We are grateful for your acknowledgment of Rulo's exceptional service and friendliness.Your feedback is very important to us, and we will use it to enhance our services and ensure a more consistent and enjoyable experience for all our guests. We hope to see you again and to provide a better service and to make sure your experience is much better.Best
5 sur 5
par un voyageur

Publié le 1 janv. 2024 sur Expedia
Awesome place on the waters to spend great family time. Fantastic drinks and food, awesome company of fellow travelers. Francisca and Svea were great! Arulo was a great host and made our stay super fun!
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Rulo, Gestion de l’hôtel
Hello Twinkle!Thank you for choosing us to be your place to relax with your family during the holidays!We are very happy to aknowledge that you had a great experience during your stay with us. We hope that one day you and your family will be back here.Best!
5 sur 5
par un voyageur

Publié le 27 déc. 2023 sur Expedia
Feels like a boutique hotel ☺️ nothing to complain about, would go there again!
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Rulo, Gestion de l’hôtel
Hello Chiara!Thank you for staying with us!We appreciate your positive comment and makes us happy that we fit your expectations.We hope to see you again!Best!
5 sur 5
par un voyageur

magico y hermoso

Publié le 19 oct. 2023 sur Hotels
excelente hotel y ubicacion. hermosamente decorado y trato muy amable
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Ziany , Gestion de l’hôtel
Hello, everything ok?Thank you very much for your review. We are glad to hear that you had a magical time with us.We hope you come back soon!