Note fondée sur 153 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon séjour
Publié le 20 mars 2022 sur HotelsSuper hôtel bien situé et propre ! Seul problème c’est que c’est mal insonorisé on entend vraiment tout même la musique de la réception.
Commentaires de Gestion de l’hôtel
22 mars 2022 par Elena Caron - Manager, Gestion de l’hôtel
Gracias Bryan por sus comentarios.
Saludos,
par un voyageur
Publié le 21 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2020 par Lily, Gestion de l’hôtel
Thank you for taking the time to evaluate us, we are happy you stayed at our hotel.
Take care and hope to see you soon!
par un voyageur
Publié le 16 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2019 par Elena, Gestion de l’hôtel
Thank you so much!!!
par un voyageur
Publié le 14 mars 2019 sur Hotels
Propre agréable bien situé avec un personnel dévoué. Seul point faible le petit déjeuner
Commentaires de Gestion de l’hôtel
17 mars 2019 par Elena, Gestion de l’hôtel
Merci beaucoup Stephane!
par un voyageur
Publié le 17 mars 2024 sur Expedia
We would consider this one of the best properties in Bocas del Toro. The staff are friendly and accommodating and most speak English. The hotel itself is charming and we chose a room facing the water so it was perfect. The food and drinks at the restaurant were so beautifully presented and delicious. Some of the staff members went above and beyond for us, which we are thankful for since we were traveling with our 2 year old child.
The town itself is in a rough shape now. There is a lot of poverty yet we met some of the kindest and sweetest people there (the locals). And many of them speak English. The roads are being redone at the moment (which will take a year or so) so there's a lot of construction and dirt. If you can set this aside, we had a great time visiting Bocas del Toro and at our stay at Divers Hotel.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Elena - Hotel Manager, Gestion de l’hôtel
Thank you for the glowing review! We're thrilled you consider us one of the best properties in Bocas del Toro. It's fantastic you found our staff friendly and accommodating and enjoyed your room with a perfect view. We're glad you loved our restaurant's food and drinks and our staff. Despite the town's challenges, we're delighted you enjoyed visiting Bocas del Toro and staying with us at Divers Hotel. We hope to welcome you back soon!
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Great location, helpful staff.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Elena - Hotel Manager, Gestion de l’hôtel
Thank you for your feedback! We're glad you enjoyed our great location and found our staff helpful. We hope to welcome you back soon!
par un voyageur
Great hotel with great staff
Publié le 24 févr. 2024 sur HotelsMy friend and I had a wonderful experience here. The hotel is well located, clean and the view was beautiful. Most importantly, their staff went above and beyond to help us upon missing a flight. We cannot express how much we appreciated their staff for helping us with our travels!
Commentaires de Gestion de l’hôtel
8 mars 2024 par Elena - Hotel Manager, Gestion de l’hôtel
Thank you for your feedback! We're thrilled you had a wonderful experience at our hotel. Our staff strives to go above and beyond for our guests, and we're delighted we could assist you during your travels. We hope to welcome you back soon!
par un voyageur de Durham
Publié le 21 févr. 2024 sur Expedia
The streets in Bocas Town were in shockingly bad condition. The hotel is located about a block or so before the main drag begins, which may be good (evening noise) or bad (accessibility) depending on your preference. We had a room on the water, which offered the best view. Nice that they had their own dock, making it easy to get going for at least some excursions. The property was nice but our room was directly above the dining room so we heard lots of noise in the morning as they were getting ready for service. They also ran out of hot water later in the morning, so it was important to shower early.
The service in the dining room was pretty slow and my food was never hot by the time it made it to our table. The menu was also pretty limited, particularly at breakfast. We had problems with a server ignoring us on multiple occasions but when I reported it the manager seemed dismayed and pledged to address it. Overall our stay was ok.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Elena - Hotel Manager, Gestion de l’hôtel
Thank you for sharing your experience with us. We're glad you appreciated our waterfront location and the convenience of having our dock. We apologize for any inconvenience. Your feedback is valuable; we will use it to improve our offerings. We take all guest concerns seriously and are committed to addressing them promptly. We're glad to hear that the manager was responsive to your report. We hope to welcome you back for a more enjoyable stay in the future.
par un voyageur
ótimo hotel em bocas
Publié le 21 févr. 2024 sur HotelsHotel bem localizado, excelente restaurante e quartos novos.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Elena - Hotel Manager, Gestion de l’hôtel
¡Gracias por tu comentario! Nos alegra saber que encontraste nuestro hotel bien ubicado, con un excelente restaurante y habitaciones nuevas. Esperamos darle la bienvenida nuevamente pronto.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
8 mars 2024 par Elena - Hotel Manager, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that everything met your expectations. We hope to welcome you back soon!
