Ratings based on 49 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 28, 2022 on Expedia
If we had visited this hotel in 1976, we would have been impressed with its style and decor. That said, it was clean and it was on a great location next to the Botanical gardens. There is a shopping mall nearby, too, but getting to it involves a perilous crossing of a busy road where vehicles are out to kill. Not bad, overall, just a bit dated.
by A traveller
Posted Mar. 11, 2021 on Hotels
by A traveller
Posted Jul. 24, 2020 on Hotels
by A traveller
Great staff and location, good experience overall
Posted Mar. 21, 2020 on HotelsGreat location, clean rooms, very friendly staff, good service overall. Rooms looked a little old but fully functional.
by A traveller
Posted Jan. 1, 2020 on Expedia
The staff were great, the location is fairly decent and next to a KFC and a major bus / coach terminal.
The bed sheets were not clean and after a request, they were changed. Once again the new sheets were also not clean, so they were changed again, and this time they were fine.
As an apology from the hotel management, we got a complimentary plate of fruit and a note apologising for the inconvenience. We really liked and appreciated this.
The staff were great and very helpful and the room was clean as was the bathroom.
Comment from Hotel Management
Jan. 9, 2020 by Riza I.Soemadipradja, Hotel Management
Dear Mr/s Shaf,
On behalf of the staff and management, we would like to thank you for your recent stay with Amaroossa Royal Bogor,
Thank you also for your positive comment on our room and staff.
However, please accept our apology for any inconveniences you had experience during your stay with us.
Once again thank you for your positive comments and we look forward to having you stay with us again in the nearest future.
Sincerely
Riza I.Soemadipradja
by A traveller
Posted Dec. 22, 2019 on Hotels
the car park is very limited, you should becarefull
Comment from Hotel Management
Jan. 9, 2020 by Riza I.Soemadipradja, Hotel Management
Dear Mrs. Martha,
On behalf of the staff and management, we would like to thank you for your recent stay and very glad to know that you have enjoyed your stay with us..
However, please accept our apology for any inconveniences you had experience during your stay with us.
Once again thank you for your positive comments and we look forward to having you stay with us again in the nearest future.
Sincerely
Riza I.Soemadipradja
by A traveller from Minnesota, USA
Posted Dec. 9, 2019 on Expedia
Staff very friendly and efficient. Breakfast had so many entrees!
Comment from Hotel Management
Jan. 9, 2020 by Riza I.Soemadipradja, Hotel Management
Dear Mr/s Anonymous,
On behalf of the staff and management, we would like to thank you for your recent stay and very glad to know that you have enjoyed your stay with us..
Thank you also for your positive comment about our staff and quality of breakfast.
However, please accept our apology for any inconveniences you had experience during your stay with us.
Once again thank you for your positive comments and we look forward to having you stay with us again in the nearest future.
Sincerely
Riza I.Soemadipradja
by A traveller
Posted Sep. 21, 2019 on Expedia
by A traveller from Jakarta
Posted Sep. 21, 2018 on Expedia
I don’t normally complain and I am tolarent of minor problems. This hotel FYI deserve my comments. To start. The chain on on door lock was broken, toilet paper holder ripped off the wall, bed sheets and pillows had visible stain marks, slow water drain, old towels, exercise room equipment broken and appear to be broken for a living Mgr time. The bed light had a wire taped with black electrical tape, but the worst was shower curtain made of cloth and had mildew spots.
by A traveller
Posted Sep. 4, 2018 on Hotels
